in the wing of my room was noise due to unloading / traffic in the basement of the room

nice hotel, near to Gimpo airport

Stayed in April 2025

Staff excellent- hotel spotlessly clean. Rooms could do with USB outlets.

Stayed in February 2025

No iron or board. This seems to be the case wherever I stay here in Korea.

Convenient to get to

Stayed in October 2024

I wished the hotel shuttle bus extend hours to evening. We had a car so it was not an issue for us but I was thinking how I am going to travel to/from hotel to shopping mall if you are not driving a car. I felt it may be a bit challenge if you are foreigners visiting Korea staying in this hotel in terms of going around for sight seeing.

This hotel, the entire property, was very well maintained and very beautiful. The hotel staffs, esp. main lobby pick up & drop off entrance attendant, housekeeping were very professional and kind. Morning breakfast at the main restaurant was very good but the menus for three days were the same.

Stayed in October 2024

Nothing

Taxi company also excellent All very good

Stayed in October 2024

Everything is overpriced. Couldn't use any of the facilities since it was all booked out Way too far out from the city.

Good facilities Clean and neat Lots of space

Stayed in October 2024

However, to deserve 5 stars, few things need to appear: 1/help with luggage at check in and check out. 2/Welcoming drinks and/or fresh towel. 3/Possibility to have dinner after 10pm an accommodating client needs. We were starving and nobody could sort out a simple Meal for us after 10pm which was disappointing. 4/A staff who speaks English fluently helps to avoid misunderstanding (it’s happened to us few times during our stay).

Nice and very gentle staff.

Stayed in August 2024

Too quiet

The location near airport

Stayed in May 2024

The hotel's restaurant prices are extremely high! The pool and the gym are located in a separate building Rooms do not have any phone charging stations

Very clean hotel, the staff is accommodating and the breakfast is excellent.

Stayed in May 2024

A very neat and relaxing place

Stayed in April 2024

The location is far from transportation and other main activities.

The place was beautiful as it had many trees and facilities. Staff were professional and always provided support.

Stayed in April 2024

The restaurants on site were extremely overpriced. For the dinner buffet, it was over $100/adult. This was disappointing as we had hoped to dine there out of convenience since nothing was in walking distance, but ended up taking a taxi to the Lotte mall for dinner. Other downside is the free shuttle to the airport does not start until 11am I believe, which is inconvenient to those with early flights.

The staff were very friendly and helpful. Rooms were clean and comfortable and the gym/pool were very nice. It was close to the Gimpo airport, which was our reason for staying there.

Stayed in March 2024

Bar and restaurant shut very early

loverly and great gym

Stayed in December 2023

Price of the breakfast.

Great hotel, well arranged.

Stayed in October 2023

Not near anything. Need to take transport to get to subway or anything else.

hotel was great large gardens and spacious room.

Stayed in October 2023

We came late and no one helped us with our bags as we had a lengthy journey, which is not what you would expect from a five-star hotel. We met one of the staff at the reception (chubby man) who has weak communication skills and encouraged us to exchange money at the hotel since they had a lower rate than outside, but when I saw a girl at the reception the next day, she claimed it was incorrect and we have a high rate. This attitude did not sit well with me!

I liked the hotel, and the surroundings are very beautiful. It provided us with a favorable first impression of Seoul. The room is clean, and the bed is really comfy. It's a really nice and peaceful spot. We felt safe and at home. Special thanks for (Choi dongkan) for his kindness and support :)

Stayed in October 2023

Location.

The staffs and facilities.

Stayed in October 2023

Nothing to dislike. The free airport shuttle only start at 11am and last one is 3pm from the airport. Would be nice to have airport shuttle on demand too.

Very comfortable room. It was very close to the Gimpo airport. We use the swimming pool, also excellent facility but should remember to bring swimming cap. We love this hotel, unfortunately the breakfast was a bit overpriced for us.

Stayed in August 2023

The room is very outdated, it contains 20-year-old technology, including A/C, communication devices and kettle. The furniture and equipment show heavy usage marks, which should have been replaced or refurbished. The English communication skills are inadequate at the checking counter.

Good location, nice building, close to Gimpo airport.

Stayed in June 2023

Mattress was terrible.

The breakfast was good serving the variety of foods.

Stayed in May 2023

Room was quite warm and couldn't get the air conditioning working. Not the most modern of rooms.

Nice hotel near the airport, helpful staff, ,good swimming facilities, enjoyed the buffet for dinner.

Stayed in April 2023

Quite far from all the sightseeings.

Room is spacious, bed is comfortable.

Stayed in March 2023

Poor soundproofing. It was a bit loud from next room . I could listen even people were talking .

Good restaurants.

Stayed in November 2022

no hotel bar open at 10 pm.. from a 5 * hotel, I would expect that..

Stayed in November 2022