Nothing in particular beer could be colder.

Pool area is terrific Beach access fantastic It's a great place to stay

Stayed in July 2025

The only downsides were the persistent unpleasant smell coming from the bathroom drain, which lingered throughout our stay, and the gym—it wasn’t really usable, with only a few pieces of equipment that weren’t very practical. Aside from those issues, we had a great time and really appreciated the overall experience.

The location was perfect and the pool was absolutely lovely! The staff were very friendly and welcoming, which made our stay even more enjoyable.

Stayed in June 2025

We recommend the management to improve the Lost and Found policy for clearer procedures and prompt follow-up with guests regarding any missing items.

We spent 2 nights at Scarlet Sails Villa from April 26–28 on Koh Rong Island and truly enjoyed the serene surroundings—perfect for unwinding and soaking in the island vibe. The team on-site were exceptionally friendly and attentive, which made our stay even more enjoyable. That said, we recommend the management to improve the Lost and Found policy for clearer procedures and prompt follow-up with guests regarding any missing items. All in all, it was a pleasant and memorable stay, thanks to the welcoming atmosphere and kind hospitality.

Stayed in April 2025

We suggest that management reinforce the Lost and Found policy for better clarity and guest assurance, and ensure timely communication when guests report lost items.

We stayed at Scarlet Sails Villa for 2 nights from April 26–28 on Koh Rong Island. The location was peaceful and perfect for a relaxing island escape. The staff were friendly and helpful, making our stay comfortable and enjoyable. However, we suggest that management reinforce the Lost and Found policy for better clarity and guest assurance, and ensure timely communication when guests report lost items. Overall, we had a pleasant stay and truly appreciated the warm hospitality.

Stayed in April 2025

Stayed in some lovely hostels during our stay in Cambodia so thought we’d treat ourselves to a hotel and was slightly disappointed, the place is a tad tired we had a few issues with our first room had a leak, the ac didn’t work, the fridge was hot , however they upgraded us to a new room once we mentioned this

Hotel is Beachfront and sun loungers are free which is always a added bonus

Stayed in May 2025

Very old room. Tv didnt work. Air wasnt cold. But i guess you get what you pay for.

Beachfront and close to the pier. Breakfast was ok. Staff was very helpful.

Stayed in April 2025

The first room in the villa we did not like it was very hot even with A C and no balcony

we were able to upgrade with help from staff but at extra cost made it very expensive

Stayed in April 2025

This location was unbelievable! I don’t believe the breakfast was the best but the property was very clean and the staff were lovely!

Stayed in March 2025

Wifi not good. Some rooms are just about out of range. The scooter hire associated through the hotel was expensive and the bikes in very poor condition. Rooms with porches need chairs in order to use them.

Great location, fabulous beach and close to small pier where the ferries drop off. Our room was very spacious. Plenty of seating on and near the beach bar and restaurant.

Stayed in February 2025

Rooms needs updates.

Location and friendly staff

Stayed in January 2025

Not enough sunbeds

Location was on the beach

Stayed in January 2025

Location is absolutely amazing

Stayed in January 2025

Unfortunately the room and the building needs general repair. The furniture were very old. No chair in the room. Very unpleasant strong smell in the room.

The location was perfect. Right on the cleaned beach, very clean water and atmosphere. Breakfast was also good, fresh and always refilled. Staff very polite.

Stayed in January 2025

No wifi and no signal in the room. The building was very old and not really cleaned. Don’t trust the pictures. Value of money definitely not worth it.

Breakfast is nice and beds are confortable. The staff is kind.

Stayed in December 2024

Dated accommodation. Gym was old equipment in a glass room with no aircon, didn’t attempt to use it. TV didn’t work not an issue for us but don’t advertise it and then just say it doesn’t work. We struggled to get a sun lounger on the busy days. Not enough for everyone

Location is brilliant. Hammock on the beach. Staff very friendly and helpful. Breakfast was ok

Stayed in December 2024

I had preservations about our stay due to the very mixed reviews online. I find it very confusing that there is a Bungalow, Villa, Resort and Hostel option online but it's the same hotel with nothing really different offered for any. As with other guests comments The hotel is VERY run down and for the money you definitely expect better. ( We stayed in a $25 place the next night which we both preferred and wished we had two nights there instead.) The breakfast nearer to the end was lacking food and no cups out etc. But our day previously we were earlier and no problems at all.

The location is really the main draw card as to why we booked. Great beach which is maintained well by staff and away from the party and busier area of the Island. Pool had just been redone but sadly only used this once due to the sea being right there, but looks good.

Stayed in November 2024

The room was horrible - a bit like a prison camp. The sliding doors were the length of the wall but you had to have your. Curtains shut as everyone walked -past the room and could see in. The bed was very hard. Also there was no outdoor furniture and the bathroom was horrible. At breakfast they ran out of noodles and despite telling them and being told more would be provided, they never came. The staff were ok.

It was reasonably price and on a nice beach.

Stayed in November 2024

Wifi not working at all in the rooms. We had to stay in the reception to have internet thus we got bitten by some crazy mosquitos… I would’ve given it 10 but the internet situation was bad

The location is the best in my opinion. On the best beach, near the pier, near restaurants. Breakfast was really good, plenty of options.

Stayed in October 2024

WiFi it was working intermittently and no tv

Situated close to the beach

Stayed in November 2024

The shower was not ideal as it was not mounted properly to stay on the wall so you had to hold it while showering. The wifi signal was spotty which was an issue on our rainy day and there was a TV in the room but it apparently hadn't worked since 2019.

easy access to the beach and easy to get to from the pier. they were also helpful in making sure were booked the right ferry for the best drop off and pickup location.

Stayed in October 2024

This was the first place I have been to on the island that didn't have proper bacon on the breakfast buffet, except for two times when they mixed it with something else. The pillows are a bit thick, even laying on only one gave me a bit of neck ache.

For what we paid for, it was incredible value for money during a peak season when everyone else tripled their prices. The staff were friendly and helpful, the beach and swimming pool was clean, they even offered us a free upgrade! We also booked the boat tour, and when they realized the boat didn't have the right life jackets for the kids, the resort managed to get some for us themselves.

Stayed in October 2024

Television not working, reception a problem ? Not a big deal though

Friendly staff and quiet location

Stayed in September 2024

The staff were not very helpful. We had a room where the a/c was not working, and they were unable to help with this.

The pool area, restaurant and location were great, right on the beach.

Stayed in August 2024

The music of the restaurant was on repeat all day everyday and it was the same sad love songs. I would have liked more happy music to sit and listen to whilst drinking by the sea. I did mention this a few times to the restaurant employees.

Bungalow 011 was excellent - right by the sea, next to the restaurant. It was spacious, very clean, had toiletries, towels and beach towels, kettle, TV, hairdryer and air con. It was a really great location, The beach was superb. Reception and restaurant staff were welcoming and helpful.

Stayed in July 2024