Food and drinks are a bit more expensive than the rest of Cambodia but that is to be expected when staying at a resort.

Room was lovely and spacious. Hotel has everything you could need.

Stayed in August 2025

Nothing !

My one-night stay at Queenco Hotel was absolutely fantastic, made even better by a surprise free upgrade from a Premium Beachfront room to a stunning Junior Suite! The suite was spacious, luxurious, and incredibly comfortable. The hotel's beachfront location is perfect, and the service from every staff member was exceptional – friendly and efficient. Queenco Hotel truly exceeded my expectations. Highly recommend!

Stayed in June 2025

The beautiful room and the nice food.

Stayed in May 2025

Room was on 2nd floor, but sounded like we were trying to sleep inside of a night club. Noise level from bar on ground floor was so loud that room doors and windows rattled with the vibration.

Free pick up from train station with good communication on arrival time. Upgrade room upon arrival and very courteous staff. Hotel offered free transport to meet ferry for onwards travel to Koh Rong

Stayed in March 2025

Sometimes the waiter was slow to take order for food. But this is the vacation place to stay so you should sit and relax!!! lol

They had airport pick up service, and Ken from the hotel helped us a lot on the way and out. We asked the car from the port of Shihanoukvill to PP, and he was also helpful. The atmosphere of the poolside was really nice and club DJ sound. The breakfast was reasonable.

Stayed in March 2025

Nothing at all

Everything - service was impeccable, room large and extremely comfortable, location and amenities beautiful. Food was also amazing.

Stayed in February 2025

Smoking and vaping because of Casino

Clean rooms

Stayed in January 2025

I enjoyed my stay immensely. The only thing I would like to have seen was towels available for swimming.

I enjoyed the variety of food options available. Everything was hot and tasted good. The staff was friendly and the made to order sections were fast.

Stayed in December 2024

Honestly I liked everything. The staff was super friendly, the hotel looks gorgeous and the bed…so confortable. We eat dinner at the hotel restaurant, very delicious and everything was fresh. I recommend this hotel to everybody.

Stayed in December 2024

Nothing

The hotel is very clean and spacious. It has a private beach and an excellent swimming pool. Tou can enjoy a magnificent SPA with massage if you want. The staff is very polite. Excellent breakfast and an extraordinarry restaurant where you can enjoy a romantic dinner watching one of the best sunset in the world! Close to the ferry area from where you can take a boat to the magnificent island koh rong.

Stayed in December 2024

The friendly and professional welcome and service was some of the best we’ve ever had. All staff from the desk to the restaurant are just amazing and so kind and thoughtful. The facilities at this beachside hotel were also great, with very modern comfortable rooms and fantastic food - we especially loved the Japanese restaurant with a beach view

Stayed in December 2024

Nothing

The property has been renovated recently and the interior s are very pleasant. The staff especially the hotel manager Sean was very very accommodating he made out stay very comfortable. Nice place away from the hustle bustle of town right on the beach( private)which is wonderful . if you are into poker they have 2 tables going on from 12 pm until 3 am overall would definitely recommend the hotel as management are so welcoming nd make you feel special

Stayed in November 2024

Crying toddler all night in the next room but you can’t help that just how it goes sometimes. My earplugs sorted that problem

Never met such lovely staff. Front desk staff are exceptional couldn’t have done better. Arranged a car to take me to the chemist. Sorted our ferry and took us to the pier. Rooms are huge and feel luxurious. Pool area was very nice too. We visited the casino and had fun but felt a bit serious for us as some big gamblers. Lovely dinner and breakfast on the beach. We loved it here and hope to go back if we get time during our travels

Stayed in November 2024

Fantastic hotel, perfect in every detail! Even the pick-up from the port in the hotel's elegant van is a super positive impression. And then, when you think that nothing will surprise you, you have a huge, unique pleasure of meeting Sean - Room Division Manager. This man treats you like a member of the closest family and does everything to make your stay here unforgettable!. To start with, a free upgrade to a premium room with a sea view. The room is beautiful, large, very clean, modernly furnished and at the same time very cozy. Fantastic comfortable bed. Beautiful view from the balcony to the sea. Pure perfection. We wanted to rent a scooter in the city: Sean sent us a van together with a wonderful girl from the service to help us with the formalities and check if everything was ok. We asked about transport to the bus station for our onward journey. Sean organized it so that the bus came to the hotel to pick us up! This man is a pure treasure!The entire hotel staff is fantastic! Everywhere you meet with kindness and a smile on their face. The hotel has a beautiful, constantly cleaned beach, a wonderful pool. Fantastic breakfast. This is a place where elegance, luxury has reached the highest level!

Stayed in November 2024

Beach front perfect resort with very helpful staff

Stayed in November 2024

Everything was to my liking. No complaints. Perhaps more vegetarian options at breakfast…..

Check in was a little tedious because I arrived at their second building which houses the dining area and swimming pool. However, I was promptly karted off in their mini kart akin to a tuk tuk to the right building some 400m opposite. Some small issues with the creditcard machine but I was treated to some fruits and water while waiting. My room was a lot smaller that my previous hotel however acceptable. Multi chained TV, Minibar and hot drinks facilities. Excellent wifi..code free. Breakfast was good but perhaps less so if vegetarian…I wanted to order a vegetable soup but was informed that the broth was pork flavored! However, lunch or dinner on the seafront with sandy beach was truly bliss and prices reasonable. One could also pick up the wifi there. The staff were amazing welcoming and diligent. Lest I forget, if like me you like to continued working out while on holiday…a visit to their gym is a must. Fully equipped ( nearly as good as my home gym…and that’s saying something!!) with all the machines and some, even a punch bag, two water fountains, a sauna and a steam room. One is issued with towels at no cost on arrival at reception. At departure I was given a lift to the ferry port to get the boat to Kon Rong. Wonderful service!!

Stayed in August 2024

In the interests of continual improvement, I offer the following observations to help the hotel get even better. There are some construction works going on which are a bit of an eyesore when viewing the hotel from the road. Do not be put off by these! They do not interfere with hotel operations or spoil the views from the room. Breakfast was busy but it is a buffet service so you can eat and go quickly if required. However, the egg station is cook to order and this was a little slow. The food labelling was a little small to read for those with poor eyesight and the three jams at the pastry counter were all labelled as ‘fruit jam’. Individual flavours would have been better as I ended up with a flavour I didn’t like.

We only stayed at Queenco for one night as a ‘transit stay’ within easy reach of the airport after a week on Koh Rong Island. What an amazing experience our stay at Queenco turned out to be. Firstly, the transfers to and from the boat and airport were exceptionally smooth and luxurious. The car had very comfortable business class leather seats and a hotel assistant accompanied us for the journeys to make sure everything went smoothly. Our room at the hotel was clean and comfortable with excellent amenities. Most importantly it was quiet. We were upgraded to a sea view room which was a very nice touch. The hotel restaurant on the beach is obviously the buzzing social scene of Sihanoukville! It was busy and vibrant with locals and tourists. The food and cocktails were excellent. The highlight of our stay were the massages and gym. The massages were the best we had in Cambodia and gym is simply amazing. For fitness freaks a week at the hotel would be worth it just to train in the gym. Finally, the staff were absolutely superb. Always there to help but not at all overbearing.

Stayed in August 2024

Nothing

Everything and great staff

Stayed in July 2024

To go to the spa one had to pass through gym. Also need a recreation room or activates like tennis or table tennis etc to support fitness Bathroom door Knob in 714 was difficult to open and exhaust fan was hanging.

Location and the facilities were great with great timings as well.

Stayed in July 2024

A very good, clean hotel with polite and helpful staff. The receptionist arranged for us our return to Pnom Pehn, upon our request, with a much better price than the one we paid to go from Pnom Pehn to Sihanoukville plus we got a room upgrade which was very nice. Breakfast was very good, the pool very clean and the massage we had at the hotel premises very good. We also had dinner which was reasonable priced and very tasty. The room was very good with all the necessary amenities. The hotel also arranged to be driven, by its own car, to the pier to leave for the island Krog Rong. Excellent service 👏

Stayed in June 2024

Noise at night from other guests and maintenance work on our corridor.

Easy access from the Koh Rong ferry port and speedy free pick up. very clean , good rooms and attentive staff. Would recommend for a one night stay if transferring from the islands.

Stayed in June 2024

Thank you so much for the beautiful stay , and a big thanks to manager Ken who helped us with everything and also organised our ferry tickets , btw if you considering order a taxi do it through the hotel , the price is the same as the internet or friends contacts , but safety comes first ! Oh want to recommend the hotel’s restaurant Pepe …. their carne asada steak was fantastic 🥰

Stayed in April 2024

The guy at the front counter - Peter - gave such amazing customer service, and the food and drinks were top notch

Stayed in April 2024

Restaurant was in another building in front of the beach, there is transport facilities or you can easily walk. The staff were very kind specially Ken Queenco who helps us with the ferry.

Stayed in March 2024