Nothing at all!

Our family loved everything about this hotel! From our welcoming airport pick up, to our reception at the hotel (every time with cold water and a cold scented towel!), to our clean and stylish rooms, to the stunning pool, to the delicious breakfast (What a chef! He even makes the noodles and yoghurt fresh from scratch at the hotel). Most of all we appreciated the staff who could not do enough for you. It was like an oasis in Siem Reap ... a beautiful and relaxing place to get back to after visiting temples or being out in the the Pub Street area. We thoroughly recommend this hotel and hope that we can get back there and stay again some day.

Stayed in August 2025

N/A

Just stay here. This is our 3rd stay and we will be back. We stayed for 3 weeks for this visit and it was perfect as always. The staff are absolutely wonderful, so helpful, kind and have such great attention to detail. It’s clear they take pride in their jobs which creates a wonderful atmosphere. The room we had was lovely, comfortable, a great size, big bathroom, comfortable bed and great cooling. The pool is a great size too and kept very clean. Shout out to Dina and Khim who looked after us so well in the afternoons whilst we were pool side and were always just a joy to speak to (and make VERY good cocktails!). It’s a little away from Pub Street which we like as it feels peaceful. The Residence provides a complementary drop off by TukTuk in to town though or an easy 10-15min walk. The food at the hotel is also really great. There are plenty of restaurants nearby too that are also wonderful! But if you just want a quiet night in, know the food is good where you’re staying. We had quite the treat meal (a set 5 course) one day for lunch and it was absolutely delicious. The soup in particular was stunning and the chef was very warm and kind and explained each dish along with some of the processes behind the traditional dishes. To all of the staff, thank you and we will hopefully see you all again very soon! 🙏

Stayed in April 2025

Well, the staff's attention can be a bit overwhelming. For example by asking us where we're going as we head out :D

The staff is always helping with cold towels. Very attentive during meals. Great breakfast.

Stayed in April 2025

Wonderful rooms and exceptionally friendly staff. Everyone was super nice and eager to cater to every need. We were handed a cold towel and cold water every time we entered the hotel. Breakfast had a big variety of hot and cold dishes. As a vegetarian I would've liked to find more meat free dishes, but it was also possible to order anything you wanted directly from the chef.

Stayed in March 2025

Absolutely delightful staff who all remember your name. Lovely welcome message in flower on our bed on arrival and birthday message for my husband. Food was amazing, rooms large, clean and very comfortable. Great pool and exceptional service.

Stayed in March 2025

Some more introverted people might find the kind of service provided in this hotel a little exhausting. Because the staff are always interacting with you and trying to help, it can sometimes be slightly overwhelming. This is not a fault of the hotel or the staff though, it's just a personal thing that may not appeal to everyone. I felt less inclined to open the balcony door as I was worried about mosquitoes. If you're ok with wearing mosquito protection all the time, this would not be a problem, but I personally like to be able to wash it all off at the end of the day and relax when in my room. This hotel is more about being closer to nature rather than being hermetically sealed off from it, so again this is more of a personal thing.

The room was large and well appointed, and the decor really matched the boutique style of the rest of the hotel. Use of natural materials and stone really gave the place a unique feeling, as well as the attractive gardens around the central pool. Shower worked well and water pressure/temperature were quite reliable, not always the case in SE Asia. Room TV had a wide range of channels. Room service was delivered very promptly and the food was always delicious. Massage treatment in the spa was a pleasant experience, with skilled staff. Breakfast was served in the open air restaurant and had a decent amount of choice. Quality seemed very good too. The staff interactions seem to be the biggest focus of this hotel. From arrival to departure, every one of the staff seemed to make it their goal to anticipate your needs. I couldn't single out any one staff member in particular, as every one of them, even down to the housekeeping staff, did the same. Although the location doesn't seem very close to the centre of Siem Reap, the hotel provides free one-way Remork transport whenever you need it which only takes about 5 mins. Be careful of scammers on the return journey, however. You can just walk back to the hotel if you're careful, it takes about 15 mins. The hotel is only a 15 min Remork ride from the Angkor temples.

Stayed in March 2025

The hotel is on the edge of the city but only a 5 minute Remorque (tuk-tuk) ride from the shops, restaurants and nightlife.

The hotel is a modern development of 47 rooms all inward facing overlooking a central courtyard of an open air swimming pool, bar and covered restaurant. It is a picturesque and tranquil oasis on the edge of Siem Reap centre. The property is extremely well managed and the staff are exceptional. Nothing is too much trouble.

Stayed in March 2025

Beautiful small hotel with fabulous pool and attentive staff . Good food .

Stayed in February 2025

Really good rooms and very comfortable. Staff were friendly, helpful and attentive. Food at breakfast very good with varied choice. Only 10 mins by Tuk Tuk into the centre of town.

Stayed in March 2025

Nothing.

Great staff. Comfortable beds.

Stayed in March 2025

Nothing at all

Staff at hotel were amazing

Stayed in March 2025

None

Every thing

Stayed in March 2025

None

Excellent service

Stayed in January 2025

Nothing

A lovely hotel with an exceptionally friendly and accommodating staff. Everyone knew our names by day two. The breakfasts were outstanding, the pool delightful and the massages inexpensive and professional. All in all, a great five night stay.

Stayed in March 2025

Perhaps a nice sofa in the room to really sit and rest after a long day walkiing

Super attentive, friendly and helpful staff... ALL of them!

Stayed in February 2025

The only downside is that I didnt book a longer stay.

One of, if not the best hotel I ever stayed in. Awesome, big clean rooms, good bed with choice of pillows, great bathroom with a good shower and bath, perfect WiFi, minibar and a TV with loads of channels. The room was spotless, the laundry service quick and good and every night some small biscuits or nougat. The room also has a terrace up front and a patio at the back. You could just go to Siem Reap for the room. The service was impeccable, every person of the staff was professional, friendly and attentive. They will attend to your every need, be it a tuktuk, tour or ice pack if you hurt your ankle. The welcome is also very good with some welcome snacks and a good explanation of the hotel. If you come back after a day of sightseeing, they welcome you home with a cold towel and glass of water and inform about your day. They all know you by name and really made me feel welcome every time. The pool is clean, spacious with a nice pool bar and poolside restaurant. The restaurant has a great breakfast and even better diner options at reasonable prices. Again the staff is very attentive refilling your glass at the appropriate time. It's almost overwhelming if you're not used to this level of service. I cant recommend this hotel enough. Even though all the staff were great a special shout out to Patt who served me several times and was great to have a talk with while staying professional.

Stayed in February 2025

Excellent staff and facility. Breakfast was excellent breakfast

Stayed in January 2025

The room was very nice, breakfast great, incredible service and attention and convenient free tuk-tuk rides into town.

Stayed in February 2025

Location not too far out of town but nothing of interest anywhere near it is supermarket, shops etc.

Lovely rooms and bathrooms. Good pool. And the staff super friendly and welcoming.

Stayed in January 2025

It was all amazing We were welcomed so warmly by the team. They were ready and willing to help us in any way they could They made our family feel so at home for the entire stay. It was a home away from home for us all. We can’t recommend this place highly enough. Luna,Chris and the whole team… thank you

Stayed in January 2025

nothing

The hotel was kept clean, staff was friendly and attentive, the the food was very tasty.

Stayed in January 2025

Going Home!!!

Slightly set away from the hustle of pub street which we saw as an advantage but you could get a Tuktuk ther easy enough. The room was spacious and clean with a very comfy bed but the main plus was the lovely Staff. They went above and beyond to make sure we felt welcome . They Couldn’t have done enough to make You a feel more relaxed and welcome. Very good value for money . A little gem !

Stayed in January 2025

The staff was very friendly and accommodating. The restaurant was great and had plenty of Cambodian food. The pool area was beautiful and has a swim up bar. There were always tuk tuks outside

Stayed in January 2025

Nothing!

Very friendly and helpful staff providing excellent service. Great breakfast buffet. Wonderful room. Quiet location PS: I have never given a 10 bevor, and I am a frequent traveler

Stayed in January 2025