The only issue was that the restaurant on site was having a refit and they started work around 7am

Stayed in March 2025

The shower was hard to use as it didn't point downwards. A rain shower would be much better. Also communal families non existent due to upgrading hence no bar no restaurant etc just a room currently. Lots close by though. Staff were very nice indeed.

The room was lovely with a nice balcony and stunning. Views.

Stayed in January 2025

Dogs

Good place

Stayed in August 2024

I was really looking forward to staying in Koh Rong but I was very disappointed, Koh Touch itself was dirty and unappealing, long set beach was so much better, the room was tired and old, locks didn't work on my doors so had to use a bike lock to wrap around the handles to lock it, at first the key kept getting stuck in the lock so some WD40 was needed but I was worried it would get stuck while I was in my room and then not be able to get out. As a solo woman traveller this didn't give me much safety. Air conditioning leaked, the hose on the back of the toilet came loose then water was going all over the bathroom floor and I had to quickly reattach the bolt before it flooded. WiFI would be none existent sometimes so was unable to watch my ipad at night as there was no TV. Electricity would cut out a lot. Decor was worn and tired, didn't meet my expectations at all and I left a day earlier, they did refund me the last night though which was great. Maintenance and refurbishment is definitely needed but for me go to long set beach instead

Not much if I'm honest, refund for the last night was helpful

Stayed in May 2025

We stayed for 1 night. Paid 55$. Our bedsheets were dirty. There were different stains and last clients hair in our bed. They were very dirty actually. It is 1st time in our travel history when we had to change bed sheets in the evening by ourselves. Guy from reception did not understand much english. He asked if we want to change sheets today or tomorrow. Wait, what? :D There were hairs on our bathroom floor. And bathroom stinked so hard in the morning. For this money i do not suggest at all to stay in this resort.

stuff was friendly andl. outside the house was nice. Aircont worked ok.

Stayed in January 2025

-Non existent WiFi -non functioning toilet - no running water at times and when it did the sink severely leaked - no electricity at times which also meant that there was no air conditioning - 2 towels for a room of 4 people and they smelt awful. Would not give us more - broken windows allowing any and all insects to come in the room including mosquitos. - customer service was awful. They did NOT reply to my messages asking for help on getting to the island or the property. Extremely rude.

The only good thing about the property is being located close to the beach. The actual property itself was atrocious

Stayed in January 2025

It was not cleaned properly after the previous guests had vacated, we had to go to reception to get some towels and request that the bathroom be cleaned as it was filthy, we went to make a coffee with the supplies in the room but upon opening the kettle there was a bunch of green leaves / plant inside, again left behind from previous guests, it was vile, for the money you charge I would expect a better quality, the rooms certainly DO NOT look like the pictures you advertise. The shower was pointing at the toilet area & when you used the sink it all leaked over the floor once you turned off the tap, again vile.

The setting where the bungalows were situated was perfect, the surrounding gardens lovely too 👍🏻

Stayed in January 2025

Upon arrival, we discovered that our toilet was leaking a strange brown liquid and didn’t flush. We were kindly offered another room after the reception told us this would take a while to fix and we accepted. Once we moved rooms, we were told (when we moved all our belongings) that the lights in this room didn’t work either but they would be fixed and they never were. The shower then had no pressure and was freezing cold. The WiFi didn’t work and at times, the electricty just cut out including the AC which in 30 degree heat, isn’t ideal. It was also louddddd all the time with music blaring from both the bar closest on the beach, the reception area and nestival. We excepted nestival to be loud but not the hotel area itself..

The property was well situated on the island with the beach at your doorstep and the room was spacious for 3 guests with 2 sharing 1 double bed. We didn’t eat at the restaurant so I cannot comment on this.

Stayed in December 2024

I had a fantastic experience at this hotel! 1. Exceptional Service: The staff were incredibly welcoming, friendly, and attentive throughout my stay. They went above and beyond to ensure I was comfortable and well taken care of. 2. Cleanliness: The rooms and common areas were spotless and well-maintained. Everything felt fresh and hygienic, which added to the overall comfort of the stay. 3. Facilities and Amenities: The hotel offered great amenities, and everything was as advertised. From the comfortable rooms to the beautiful views, it truly exceeded my expectations. 4. Convenient Location: The location was perfect, close to key attractions and easy to navigate. It added great value to the overall experience. 5. Overall Atmosphere: The hotel had a warm and inviting atmosphere, making it a perfect place to relax and unwind. I highly recommend this hotel for anyone looking for excellent service, comfort, and a memorable stay!

Every things with 👍 great

Stayed in December 2024

Would not accept credit card payment although advertised and booked via this payment methord. Wi-Fi non existent on the property as it kept dropping and the connections normally only lasted 3 to 4 minutes. The main room had paint dropping off the ceiling and bathroom walls were covered in mould and infested with ants. The floor was constantly wet as the A.C. Drainage was directed into the bathroom floor. Within 50 meters of the hotel a bar would play loud music from around 11pm until 2 or 3 in the morning with no possibility of sleep. Maid service was difficult to obtain and when the service was provided the sheets and covers had unidentified stains.

Nothing

Stayed in December 2024

Could hear music quite loud from a bar on the beach till 1am, but this isn’t the resorts fault. Rooms could do with repainting but aside from this a wonderful stay.

Comfy, large clean bed, modern complex, lovely helpful staff, additional laundry service which smelled great! Also had a bidget outside the property to clean any sand off feet.

Stayed in November 2024

The Manager Welcomed like a VIP, Very good service, meet locals, eat & drink with them, even go fishing

Stayed in September 2024

Nothing. They have a nice bar & music. It will be very good if the add breakfast, snacks & food in their restaurant

I liked the private beach with swing and relaxing chairs with nice music. this beach area is very clean compare to the nearby place. Room ambiance and design is very good, Staffs: they were very helpful,

Stayed in May 2023

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Stayed in January 2025

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Stayed in December 2024

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Stayed in January 2025

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in April 2023