Reviews of Chhay Ing Guesthouse
National Road 4, Phumĭ Bát Tráng (1), Cambodia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewModern, very clean. A five minute tuk-tuk ride to the airport, so handy if you have a morning flight.
No breakfast available or kettle for coffee and no bar fridge in the room. A kiosk out of the front of the hotel sells the basics.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewClose to airport
Front rooms noisy from road traffic
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewGood accomodation for one night and if you have an early flight, as you can easly go on foot to the airport. Seemed safe and the staff is friendly.
There's not many things around to do and see, nor restaurants to eat. It doesn't have a lift. The sheets and pillow corvers were not clean. The staff barely speaks english. You must pay with cash but be aware to have the exact amount as they may not have change.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewLocation for a morning flight at the airport good. Room clean but very basic.
Upon arrival we were asked to pay cash and as we were leaving Cambodia the next morning we had spent what we had. Luckily an ATM was a short walk away but prior warning would have been good. I would also suggest taking food as limited choice around, although a fab little coffee shop nearby opens at 0630.
Thanks for your comment.
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewClose proximity to the airport. Only 10min walking
No coffee favilities
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewI booked it because I had an early flight, it was perfect!
Nothing!
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 November 2024 · Stayed in November 2024
Verified reviewGreat location and price. Very friendly. Clean room and bedding. Walk out to the main street, turn left and walk for about 100 yards. You will find a great place to eat, fresh, made to order and cheap. Not open for breakfast.
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewGood location for the airport. Cheap, clean, and comfortable. Good sized room. Cheap street food all around.
Noisy road.
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewNear airport, clean
No toilet roll, towels, or wifi password on arrival. Grumpy staff. Bomb site location. Don’t eat next door, you’ll get ignored.
Thanks for your comment. We will try to improve our service. For the neighboring restaurant, I think they don’t know to communicate with you.
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewGreat place to overnight for an early morning flight, wouldn't stay there for fun, just convenience for the 10:40am flight to Saigon. Staff were easy to deal with at check in and helped take my suitcase up the stairs. Room was clean and aircon was cold, couldn't ask for more for $20USD a night.
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewOur room was clean and The staff was Nice. It is very close to The AirPort.
It’s far away from The city Centre.
Reviewed: 15 February 2024 · Stayed in February 2024
Verified reviewExcellent accommodation 11 minutes walk to airport
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewNew guesthouse. Clean & tidy
Staff were not that friendly but I think because of language barrier.
Reviewed: 11 February 2024 · Stayed in February 2024
Verified reviewIt was close to the airport which we needed. There were restaurants around.
It was the chinese new year and other customers (cambodian, not chinese) were very noisy for the whole night on the hotel halls. I tried to ask people to be considerate and quiet down, but more people showed up shouting, making phone calls, kids running like in the middle of the day. Very rude and inconsiderate. I couldn't sleep. There was air conditioning in the room which we wanted, but for some crazy reason, hundreds of mosquitoes were comig from it when we turned it on! So in order for mosquitoes to not bite us whole night, we couldn't use air conditioner for the whole night and it was very hot for sleeping. There was no net on the windows so we couldn't even open them. Very hot and unpleasant night, with loud people in the hotel. I would advice the hotel to solve the problem with mosquitoes coming from the air conditioner, and turning off the lights in the halls so that people remember It's night time. Without these problems it will be okay. We just needed a place to sleep, but we couldn't get even that, which is why unfortunately I need to leave a bad review.
Thanks for your feedback.
Reviewed: 12 December 2023 · Stayed in December 2023
Verified reviewNewly and very well-fitted, spacious bedroom - everything good quality and new (bed linen, pillow, bathroom, etc. Good (new) electrical sockets as well. It is very close to airport (6000 KHR on Grab or less if you just hail a tuk-tuk on the main road the guesthouse is situated on - the driver who stopped for me asked for 4000 KHR.)
Rather unsprung firm mattress. And - not a bad thing per se, I accept - but this is a hotel attached to a family home and run by a family - and their various small children - so expect a reception area that resembles a crèche with a backdrop of screaming toddlers during your check in process and from quite early in the morning. Some people will fortunately find this charming. Google translate will be helpful if any communication with the family is required.
Reviewed: 24 November 2023 · Stayed in November 2023
Verified reviewVery close to the airport and at a reasonable price. Spacious room and very clean.
Hardest bed I have ever laid on in my life