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Reviews of Plaza Hotel Bishkek 4 stars

Togolok Moldo Street 52, 720044 Bishkek, Kyrgyzstan

#101 of 132 hotels in Bishkek

Guests' Choice

Review score

Based on 305 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 6 September 2025

    9.0
    Thoroughly enjoyed our stay.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast. Spacious rooms.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfectly functional

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Great location, comfortable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    We have stayed at the Plaza twice. The most recent stay the room was larger and much more comfortable. This hotel is in a great location to access tourist spots, restaurants, and our car rental company location. It has a basement pool, and provides very nice breakfasts.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    Although the hotel is beautiful, I don’t think it is worth the price, as the breakfast is not of goo
    • Business trip
    • Group
    • Junior Suite
    • Stayed 5 nights

    The room itself was good, but it was very stuffy inside and the air conditioner did not work well. It was also noisy, which made it impossible to sleep at night. Therefore, I had to turn off the air conditioner during the night, but then the air became very lacking.

    location off the hotel is great

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Comfortable room and great Breakfast.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights

    They were very stingy with the towels only one per person even though I asked for more towels. I had to ask for coat hangers. They never took away the dirty cups and glasses unless I put them outside the room. The room was hot (I know it was very hot outside) but there was no way to turn the aircon down. The room was not very soundproof, and one could hear the neighbours coming, going and coughing. Also, there was NO TV. Apparently, you had to subscribe to a service but since it was in Russian we had no clue.

    The room was a good size, the decor was a little old fashioned. The breakfasts were great, a lot of variety of foods to choose from. The fruit in particular was amazing and I enjoyed pastries for breakfast. The bed was comfortable, and the room was made up early in the day.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    Bishkek
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was large and the outdoor breakfast area was nice .

    Stayed in July 2025

  • Reviewed: 6 August 2025

    9.0
    Location Matters: Great place to stay in Bishkek
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    All good.

    Friendly and helpful staff. Very good breakfast and other services (SPA, indoor pool, Gym, Restaurant), downtown in walking distance.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    8.0
    Nice comfortable stay in the center of Bishkek
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    When we first arrived, they were having issues with electricity and were running off a generator, which wasn't really their fault. Because of this, the air conditioning wasn't the coldest in the room, but it was working some. Also, we didn't have hot water for showers at first. Later that evening the electricity came back to normal, so ultimately it wasn't a big problem. While the breakfast buffet was good, they had no espresso machine, which is pretty standard in all other hotels of this price range in Bishkek. Not a terrible inconvenience, but it was a little disappointing when other hotels of the same price or even cheaper offer espresso drinks. The pillows were on the hard side, not the most comfortable for me, but they weren't too bad. Overall, good stay.

    Very nice stay in the center of Bishkek. Our room was very spacious, cozy and clean. The beds were quite comfortable, which is actually hard to find in Kyrgyzstan. We've stayed at countless hotels and most are very uncomfortable, but these beds were quite nice. The breakfast buffet was nice and had a good selection of food. Staff was also kind and helpful. Parking was also easy, right in front of the hotel. I would be happy to stay here again.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Good value for money
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    There was not good internet connection at the 1st day of my stay within the hotel, but after speaking with staff, the issue was sorted out.

    Great location, comfortable clean room, very helpful staff, swimming pool and good breakfast

    Stayed in July 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Absense of normal light in the bathroom. The mirror for make up is mounted so high that it seems more for men.

    Good location - near the city center but quiet area. Good breakfast. Maybe not varied but ok

    Stayed in June 2025

  • Reviewed: 8 June 2025

    7.0
    Plaza Hotel Bishkek review
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Old doors (which locked up my daughter inside), reception who don't make an effort to give back change, the dining hall staff who doesn't bother to make the table for the guests

    Room size, location, view of the football stadium, proximity to the Ala Too square

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights

    Room was really nice, but breakfast was not best ever :) There is place for improvement

    Stayed in April 2025

  • Reviewed: 11 May 2025

    8.0
    Great location, nice facilities; a great base for seeing Bishkek!
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioning in the room didn’t really work and it was very hot in the room. Also, the second day, the water didn’t get hot in the shower.

    The location was excellent. Walking distance to all the major downtown attractions. Beautiful interior, good breakfast, helpful staff.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    7.0
    Hotel correct
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel correct

    Stayed in February 2025

  • Reviewed: 5 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    For the price, breakfast should have been included

    RoomVery comfortable nice view quiet location

    Stayed in May 2025

  • Reviewed: 20 April 2025

    9.0
    Overall, very nice hotel conveniently located, providing a family atmosphere. Would stay there again
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 15 nights
    • Submitted via mobile

    Cold water in the pool - needs to be 27-28 degrees to be relaxing. The sauna was not kept dry - it's challwnging, but it was resolved in other hotels I was staying. The wifi in the public spaces was excellent, but was too weak to work in the room. Perhaps, if it cannot be made stronger in the room, provide work corners at each floor with a desk, a chair, and a power plague.

    Welcoming and super-helpful staff, the room was kept super-clean, and the breakfast was very good. The location is c9nvenient.

    Stayed in March 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Business trip
    • Group
    • Junior Suite
    • Stayed 6 nights

    The quality of breakfast could be better.

    The staff at the reception was beneficial.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    For a short holiday stay.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights

    Rooms in front of the building need to be well maintained as they looked so old , checking the ac of not so cold.

    Not very well cleaning the room, breakfast was very low in food choices ,

    Stayed in April 2025

  • Reviewed: 4 April 2025

    8.0
    Awesome location, very friendly staff
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    All great there

    Stayed in April 2025

  • Reviewed: 2 April 2025

    9.0
    Very good place in terms of value for money and in great location.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 6 nights

    There was no internet in the room for 3 days.

    The staff was very friendly and helpful.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    7.0
    Good location, comfortable room and nice breakfast
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 7 nights

    The wifi connection did not work well in the room - one had to go to the common areas to connect properly. There is no business centre in the hotel. One of the highlights is the swimming pool. However, it is used by many guests to bath right after coming out from the sauna without showering first, and if you are not lucky, on a week-end you may find a group of guest just partying loudly in the pool area.

    The room is bright and very comfortable. The neighbourhood is quiet, safe, very green and well connected to airport and city centre; one of the best locations in Bishkek. The room is equipped with a kettle and a spacious mini-fridge. Breakfast is varied.

    Stayed in March 2025

  • Reviewed: 14 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Except swimming pool was ice cold

    Everything was fine

    Stayed in December 2024

  • Reviewed: 15 December 2024

    7.0
    Disappointed
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Internet doesn't work in the room. Staff is very rude and always on their phones. Breakfast was cold, even after just opening.

    Room is very spacious.

    Stayed in December 2024

  • Reviewed: 14 December 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Internet quality wirsest ever seen.

    Location

    Stayed in December 2024

Showing 1 – 25

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