The wifi wasn't consistent! It needed to be reactivated after sometimes which makes the communication slow. Two, I was bitten by moskitos at night, this made my stay horrible. You need to spray before night the rooms, maybe corridors to and close the windows.

Even as continental, it was great breakfast exceeding my expectations as notified!

Stayed in July 2025

Breakfast was average

Location for my needs were perfect. Staff very helpful

Stayed in June 2025

Nothing !

Spacious pool. Very friendly staff.central area, good accessibility.Proper housekeeping, service minded Fresh towels,clean bedsheets .

Stayed in May 2025

The bathtab was not that clean

Staff was good

Stayed in April 2025

The hotel has been in existence for quite some years I believe - so some renovations in the rooms are required. It would be nice to have new windows with nets to prevent insects/mosquitos from entering rooms. The ACs do need replacing.

The hotel is located in the heart of Kilimani area closer to all amenities. The staffs were the best part of the hotel - always kind, helpful and full of smiles. Mr Antoli - the guest satisfaction manager - and his team made sure that the guests were well cared for! So I highly recommend the hotel.

Stayed in April 2025

Limited options for vegetarians at breakfast.

Loved the breakfast, Showers and hospitality.

Stayed in April 2025

The hotel is excellent with the value of money. You got sauna steam and gym included, Breakfast available at buffet or Al carte , but be patient to wait for breakfast, it's a bit slow with service. Guest relations team are welcoming and helpful.

Stayed in April 2025

Another exceptional stay, amazing staff going over and above, much appreciated.

Stayed in March 2025

N/A

Close to the CBD, its easier to commute to work

Stayed in March 2025

Very nice staff, good size rooms, nice pool area, but the mattresses were too hard and the restaurant took too long to serve the orders. Still an overall good experience.

Stayed in February 2025

I didn't enjoy the breakfast - but that may well be personal taste. Better coffee served at breakfast would be good.

The hotel was great and served our purposes perfectly. The staff were all very attentive and friendly. The room was clean and had plenty of space. The hotel facilities were lovely, and we enjoyed the meal from the restaurant.

Stayed in March 2025

The hotel needs renovation. It is really old...

Stayed in February 2025

When we drove in, I was dumbfounded by the way casual and probably primitive the security staff ushered us in. Asking us where we were going in a local 'Sheng' slang....Going something like..'Mambo, munaenda wapi?' She never asked to inspect the vehicle as most hotels do, just proceeded to try to open the car. Secondly we had an option of getting breakfast at the specified rate on the booking.com site but were charged higher than the rate. The worst part is the Manager did not even wait for us to convey our observation to them. Not that were wanted to negotiate. Anyway, I'll never go back nor refer anyone with that kind of attitude towards customers. It was Valentines night but we wanted just to have our own private stay. There was instead a disco night most of the night. The noise...

Stayed in February 2025

The beds were old in our room. They were sinking in the middle of the bed.

Staff should replace the coffee in the room each morning and put the kettle near a wall plug. Beds in our room were very old.

Stayed in February 2025

the size of the room. but for the price it was ok

The location

Stayed in December 2024

Breakfast

Improve on breakfast..

Stayed in November 2024

Staff were expecting and even asking tips too much

The ambiance

Stayed in December 2024

The staff were very welcoming. Some of them spoke Spanish and French.

Stayed in December 2024

If you can have small fridge and a microwave in the rooms.

Breakfast was yummy and enough.

Stayed in December 2024

Breakfast should not be optional while booking most people cannot do without taking Breakfast

Stayed in November 2024

The bed was good and the food

Very calm hotel good for people who love peace

Stayed in November 2024

The beds in the rooms are excessively large, limiting space for movement. Furthermore, the absence of a city view, as advertised, was disappointing. A revamp of the rooms could greatly improve the overall experience.

The hospitality at the hotel was outstanding, with the reception and support staff going above and beyond to assist guests. Strong security measures and thorough entry checks provided a reassuring sense of safety. Additionally, the hotel’s prime location, directly across from Nairobi Hospital and other healthcare facilities, ensured excellent accessibility to essential services. I also enjoyed great discounts on this site, making it a fantastic value for money. Overall, it was a wonderful experience.

Stayed in September 2024

The smell of paint but it's understandable. Restaurant and bar closed very early at 10pm😕

Staffs are very professional and friendly. Enjoyed good food. Very spacious and cosy rooms, newly renovated 👍

Stayed in September 2024

Nothing

The breakfast was nice, with a variety of choices

Stayed in September 2024