Opiniones del Ole Sereni 4 estrellas

Dear Edu Mas Rafels, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the breathtaking views of the National Park and even got to spot some gazelles. It is also great to know that our team made you feel welcome and well cared for. We truly appreciate your kind words. Looking forward welcoming you back on your next visit. Warm regards, Caroline Musyoka Assistant Front Office Manager

Dear Edu Mas Rafels, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the breathtaking views of the National Park and even got to spot some gazelles. It is also great to know that our team made you feel wel… Mostrar más

Dear Hady, Thank you for sharing your feedback. We are sorry to hear that your experience at our hotel felt lacking in vibrancy. We always strive to create a welcoming and lively atmosphere for our guests, and we appreciate your input as it helps us improve. Your comments will be shared with our team to explore ways we can enhance the ambiance and overall guest experience. We hope to have the opportunity to welcome you again in the future and provide a more enjoyable stay. Kind Regards, Caroline Musyoka

Dear Hady, Thank you for sharing your feedback. We are sorry to hear that your experience at our hotel felt lacking in vibrancy. We always strive to create a welcoming and lively atmosphere for our guests, and we appreciate your input as it… Mostrar más

Dear Juan Jose, Thank you for your feedback. We are glad you enjoyed the hotel itself. We apologize for any frustration you experienced with pricing. Our goal is to provide a convenient and quality service, and our transportation costs reflect factors like driver availability and vehicle standards. That said, we are always looking for ways to improve, so we appreciate you bringing this to our attention and will certainly review our pricing options. Regards, Caroline

Dear Juan Jose, Thank you for your feedback. We are glad you enjoyed the hotel itself. We apologize for any frustration you experienced with pricing. Our goal is to provide a convenient and quality service, and our transportation costs refl… Mostrar más

Dear Carlos, Greetings from the Ole Sereni Hotel. Thank you for sharing your detailed feedback! We’re glad to hear that you found our rooms comfortable and spacious, and we appreciate your kind words about the overall quality of your stay. We understand that pricing can vary between countries, and we’re sorry to hear that you found the cost of breakfast and food higher than expected. Our pricing reflects the local market, but we will certainly review this aspect to ensure it remains competitive. Regarding the bathroom, we are continuously working on maintaining and updating our facilities, so we appreciate your input on this as well. As for the location, we strive to balance our proximity to the national park with accessibility, but we understand how the nearby highway may affect the ambiance for some guests. Your comparison to Spain is very helpful, and we value your perspective. We hope to welcome you back in the future and offer an even better experience. Best Regards, Patricia Mutuku Ole Sereni Hotel.

Dear Carlos, Greetings from the Ole Sereni Hotel. Thank you for sharing your detailed feedback! We’re glad to hear that you found our rooms comfortable and spacious, and we appreciate your kind words about the overall quality of your stay… Mostrar más

Dear Concepcion, Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. We apologize for any confusion regarding the layout of our hotel. We appreciate your comment and will take it into account to provide clearer information to our guests. Kind Regards, Patricia Mutuku Ole Sereni Hotel.

Dear Concepcion, Thank you for choosing to stay at Ole Sereni and taking the time to share your feedback. We apologize for any confusion regarding the layout of our hotel. We appreciate your comment and will take it into account to provide… Mostrar más