Wonderful accommodating host and delicious breakfast

Stayed in July 2025

The lady who runs the hotel is very friendly. We arrived earlier than check in time and was able to leave our luggage there before official check in time. She had luggage in our room by the time we checked in. Both dinner and breakfast was excellent. My steak was cooked perfectly at medium. The rainbow trout was delicious! Will definitely return!

Stayed in May 2025

Nothing is missing

The included dinner and breakfast were amazing. You can enjoy private onsen time Easily reachable with the bus

Stayed in May 2025

None.

Dinner and breakfast were included in lodging which was very good thing since there are not too many places open for dinner in Chuzenji. Both dinner and breakfast were excellent full course meals which we enjoyed very much. And two choices for family onsen.

Stayed in May 2025

Nothing, everything was great !

We have love everything in the Hotel, the room was really Nice, the people was very Nice, the food was excellent, we spend our Honeymoon here and it was perfect !

Stayed in May 2025

Great location with a view of the lake. Nice and welcoming owner

Stayed in April 2025

Breakfast is very delicious.

Stayed in April 2025

nothing!

Food was great. Service was commendable. I love the “private “ onsen 👍Ms. Sudo was very friendly and hospitable . Will be back …The atmosphere was very homey.

Stayed in March 2025

Location is very nice, owners very nice and the food really good.

Stayed in March 2025

Very nice small hotel with a great view to the lake, super nice hosts and great food. We liked it a lot.

Stayed in December 2024

Great location. Located next to the beautiful lake. Well maintained, even as its age shows. The onsen was sufficient, and comfortable — not the largest or the most lavish, but cozy and private; and when you’re soaking in the bath, that’s all that truly matters! The staff was extremely accommodating and friendly. They were kind and easy to communicate with. Not to mention, Chuzenji Pension is located right next to the lake! Beautiful views. A short walk away from a wonderful waterfall.

Stayed in November 2024

Same food for 2 consecutive nights.

Good food.

Stayed in November 2024

Same food 2 days consecutively.

Nice food.

Stayed in November 2024

Wonderful dinner and breakfast. Lovely view. Staff was very helpful and courteous.

Stayed in November 2024

Staying here was a fantastic experience! The situation of the house overlooking Lake Chuzenji is incredible and the owner was wonderfully hospitable. The pension is run extremely well by the lady and her team who provide a delicious traditional meal - we enjoyed this experience so much and it was a real highlight of our trip. The pension’s location was the perfect base to enjoy the beauty of the Lake Chuzenji area and the hiking and natural surroundings it offers. We would definitely stay here again and would highly recommend it to anybody considering a trip to Nikko/Chuzenji. Thank you!

Stayed in October 2024

Great meals. Wonderful hospitality.

Stayed in November 2024

Service and private bathroom

Stayed in October 2024

Nil

1. The service was impeccable 2. Staff were really accommodating and friendly, we asked to store our luggage after check out and they were more than willing to help us 3. Food was great! was not expecting a 6 course meal for dinner

Stayed in October 2024

Futons, not used to them

Baths, cleanliness, friendly

Stayed in October 2024

No lift to upper level if you have luggages.

The 6 course dinner for the half board booking is the highlight.

Stayed in October 2024

Don't expect luxury accommodations, but very very warming instead.

Everything! The pension is a quiete place, perfect for relaxing. The staff was just amazing, they treated me very well. I was received with an extraordinary dinner, and then relaxed in the private onsen. The lake surrounding the place is a must see. Would return again!

Stayed in September 2024

no

excellent meal, service, and parole.

Stayed in August 2024

The owners are very kind and warm. After we checked out, as it was raining rather heavily, the owner sent us to the bus station in their family car. Thank you so much. The dinner and breakfast were both delicious.

Stayed in July 2024

I think the comforter is too warm for June. I probably could've made the room freezing cold but whatever.

I love the woman who ran the front desk and did dinner service. It seems like the only other help she has is the chef and a young woman at meal time. As someone who has studied Japanese for a while but still has issues with basic conversation she was amazingly good at communicating with me in Japanese which gave me a chance to practice what I've learned (e.g. she'd ask me where I'm going next and then say Tokyo or Kyoto? By giving me options she helps my brain fill in what I missed in the preceding question. It worked so well I was able to understand all of the rules of the facility despite usually struggling really hard to understand anyone at native speed). But it also seems like their English is satisfactory too. I wouldn't go if you're inflexible or needy if only because there's such limited staff to cater to your needs. But if you want to be around super friendly and helpful people with a surprisingly good food service (of note: their recorded piano sounded oddly live. I forgot to check what it was playing out of) then I strongly recommend it. They helped me find an ATM, suggested a hike, made me caffeine free tea since I said I didn't want any caffeine during dinner, helped me check out early for the bus to ryuzu falls, and even checked to make sure I had an umbrella for the next step in my journey. Also the view is pretty dang good, it's right by the lake after all. The onsen isn't super impressive but I honestly can't tell the difference between any of the 5 I've tried. It's hot. And it's a private booking.

Stayed in May 2024