The ski rentals area is quite dirty and old. The flooring should be changed.

Comfortable large room. All staff members were very friendly and helpful. The ski-in ski-out aspect was very convenient.

Stayed in March 2025

The place had a panoramic view of the snowy mountains and also a great place for families with small children who just wanted to play in the snow. I loved the outdoor onsen pool, and the communal bath was very clean. The location was convenient. We enjoyed the breakfast buffet with a variety of dishes to choose from. I would definitely want to stay at this hotel again.

Stayed in March 2025

None

It is old but well maintained

Stayed in March 2025

All is well

For one, Yuzawa Kogen skii resort and cable lift is just at their backyard. Im no skii but expert, but i think if you are a beginner to intermediate - this would be perfect. Specially for kids to play in the snow. Also they have indoor and outdoor onsen which i enjoyed a lot. Bathing under the snow...❤️. They have their own shuttle bus that runs from Echigo-Yuzawa station to Hotel and vice versa. Although its like 5-8mins walk from the train station. There is also a shuttle that will bring you to all Skii Resort in front of the hotel by the road They have their own skii and snowboarding rental at basement - with free locker for every guest. And it's way cheaper compared to Gala Yuzawa. They have breakfast and dinner. But we omly opt for breakfast. But it is a variety of Western and Japanese. It's not a lot of option compare to other Hotels I've been with, but it is good, delicious and very filling. There is laundry... The staff are very helpful and speak fluent English. The hotel is quite old. It's not as hip as compared to newer hotels these days, but the its well kept, very clean, and the rooms are huge. You can perform your cartwheels. 😂 Will definitely stay here again.... All in all, it is family friendly.

Stayed in March 2025

Didn’t offer us the rubbish bin plastic bags to change or clear our bin during our 3 nights stay.

Convenient location, spacious room and the public bath is very good.

Stayed in March 2025

Lack of food options for dinner. There was only one main dining hall with a buffet set up. No other options available.

Loved the rooms. Was big and spacious compared to other hotels in Tokyo and around. The onsen outdoor rock bath was amazing. Walking distance to the ski lifts and gondola. Walking distance to restaurants

Stayed in March 2025

Snow gear rental more expensive than if you go to the gondola station area Hotel Shuttle bus is only to and from echigo yuzawa station. Need to walk a bit to get to the free public shuttle bus stop (but can also snowboard down to the gondola station to get to the bus stop which was nice)

Onsen was very nice, especially the outdoor one on a snowy day. Breakfast was delicious with a good variety Staff were nice Room was comfortable View of the ski slope was nice

Stayed in March 2025

N/A

Amazing staff!!!

Stayed in February 2025

Nothing, love the staff and property!!!

Great Staff and clean accommodations

Stayed in February 2025

Ski equipment were old

Food was good

Stayed in February 2025

Ski rental needed to be more friendly and help you with what you needed

Everything

Stayed in March 2025

Breakfast was good but more variety would be better.

Great ski in ski out place. Right in the middle of town. It was snowing heavily with strong winds so the connections with Gala and Ishiuchi were closed, had to take the bus which was still ok. If those were open would have been perfect. Outdoor onsen was awesome.

Stayed in February 2025

Mountain view

Ski in, ski out was perfect

Stayed in February 2025

Staff were great and fantastic location

Stayed in February 2025

Ski in ski out hotel超鑽

Stayed in December 2024

If snowing hardly, it is quite difficult to get out for stuff and food.

Near ski route, nice friendly staff

Stayed in February 2025

near slope, many restaurant around hotel.

Stayed in February 2025

Room is a bit tired

Big clean room. close to restaurants, train station. Ski in ski out. Friendly staff. Traditional onsen

Stayed in February 2025

Only manager can communicate in English thru handphone translate.

Great breakfast & location access to ski resort.

Stayed in December 2024

So far so good.

Great location that just next to Ski Resort & various choices of breakfast.

Stayed in December 2024

There was no laundry within the hotel nor around the area.

The location is quite close to the station and the hotel provides a shuttle service on request. We were satisfied with the breakfast.

Stayed in January 2025

We happened to be there the same time as a school group which changed the breakfast and availability of onsen but it wasn't a big hassle

Staff were fantastic, location is great, would stay again.

Stayed in January 2025

Dinner

Location service

Stayed in February 2025

Very close to echigo train station

Stayed in February 2025