9.0

Reviews of Onyado Yuinosho, Shirakawago 5 stars

501-5625 Gifu, Shirakawa, Ijima 908-2, Japan

  • Marco

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Almost everything was perfect. We were immersed in authentic Japanese tradition for a few days. The location and food were wonderful. Hiroki was a wonderful guide to the restaurant!

    We asked my wife to remove mushrooms from her menu due to an allergy. Twice at dinner, they brought a dish with mushrooms. More attention needs to be paid to this aspect.

  • Lui

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Good location, wonderful scene, comfortable room and facilities.

    Slightly higher price.

  • Valentino

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Onsen, traditional breakfast and additional services

    Position

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  • Pikul

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Carmel

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Beautiful traditional japanese style hotel. Great room, beautiful and traditional Staff are wonderful. Traditional japanese breakfast, which was an incredible experience but can be harsh for a foreigner.

    The shower. If you plan to use their shuttle service, be sure to plan your day properly. To the hotel it starts only from 15:00. Also, the shuttle is a small van, which might be an issue when theres a lot of people. Same for the morning back to the bus station.

  • Mark

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Convenience to the World Heritage Site, facility is well maintained and has a nice outdoor bath. Meals are well balanced and not overwhelming like the ones delivered in traditional ryokans.

    Property response:

    Thank you for taking the time to share your positive feedback. We're delighted to hear that you appreciated the convenience to the World Heritage Site, as well as our well-maintained facilities and outdoor bath. We're particularly pleased that you found our meals to be well balanced. We hope to welcome you back soon for another enjoyable stay.

    Thank you for taking the time to share your positive feedback. We're delighted to hear that you appreciated the convenience to the World Heritage Site, as well as our well-maintained facilities and outdoor bath. We're particularly pleased t… Show more

    Onyado Yuinosho, Shirakawago
    26 August 2025
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  • James

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Taiki

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Christopher

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The staff was very friendly and helpful. They were prompt on service and answered any questions we had. The private onsen area was very clean and the free ramen was excellent.

    Property response:

    We're thrilled to hear that you had a pleasant experience with our friendly staff and facilities. It’s wonderful that you appreciated the cleanliness of the private onsen and enjoyed the ramen. We look forward to having you stay with us again in the future.

    We're thrilled to hear that you had a pleasant experience with our friendly staff and facilities. It’s wonderful that you appreciated the cleanliness of the private onsen and enjoyed the ramen. We look forward to having you stay with us aga… Show more

    Onyado Yuinosho, Shirakawago
    18 August 2025
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  • Daovieng

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Fiona

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Beautiful and spacious rooms. tastefully decorated and very comfortable. lovely onsen.

    Nothing - we loved it all!

    Property response:

    Thank you for staying with us and sharing your feedback. We're delighted to hear that you enjoyed our beautifully decorated and spacious rooms as well as our lovely onsen. We strive to provide a comfortable and welcoming experience for our guests. We hope to welcome you back in the near future!

    Thank you for staying with us and sharing your feedback. We're delighted to hear that you enjoyed our beautifully decorated and spacious rooms as well as our lovely onsen. We strive to provide a comfortable and welcoming experience for our … Show more

    Onyado Yuinosho, Shirakawago
    17 August 2025
  • Miriam

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Amazing location

    There was a transfer from the hotel to the station but not from the station to the hotel

    Property response:

    Thank you very much for staying at Onyado Yuinosho and for taking the time to share your kind review. We are delighted to know that you enjoyed our location and that your overall experience was a positive one. It was truly our pleasure to host you. Regarding your comment about transportation, we would like to take this opportunity to clarify that we do provide a complimentary shuttle service both from the Shirakawa-go Bus Terminal to the hotel and from the hotel back to the bus terminal. The service operates at fixed times and no prior reservation is required. We regret if this information was not clearly communicated at the time of your arrival, and we will strive to improve the clarity of our guidance for future guests. We sincerely hope to have the opportunity to welcome you again on your next visit to Shirakawa-go.

    Thank you very much for staying at Onyado Yuinosho and for taking the time to share your kind review. We are delighted to know that you enjoyed our location and that your overall experience was a positive one. It was truly our pleasure to … Show more

    Onyado Yuinosho, Shirakawago
    17 August 2025
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  • Christopher

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Alessandro

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    Rooms have a lot of space, onsen available for males/females

    Location is 30min by walk away from the any area of interest in Shirakawa. There is no shuttle bus to pick you up every 30min or every hour. You just need to walk if you plan to arrive to the hotel after 16-17:00. We didn’t book kaiseki dinner for the night, and the hotel didn’t offer any other type of food. Not even plain rice. Only options: go to supermarket at 30min away OR go to BBQ restaurant at 20min away. So need to walk in the dark if you want to eat and don’t starve. Consider that all restaurants stay open only for lunch. If I were to go back to Shirakawa I’d go for a real experience in the center of the village. In an authentic house. This one seemed a fake ryokan.

    Property response:

    Thank you very much for staying at Onyado Yuinosho and for taking the time to share your feedback. We are pleased to hear that you enjoyed the spaciousness of your room and our gender-separated onsen facilities. At the same time, we sincerely apologize for any inconvenience you experienced during your stay, especially concerning our location and dining services. Please allow us to clarify a few points that may assist future guests: Shuttle Service We offer a complimentary shuttle bus service between the Shirakawa-go Bus Terminal and our hotel at fixed times, and no reservation is required. Near Platform 1 at the terminal, there is a small parking area where a silver vehicle marked “結の庄 / Yuinosho” will be waiting. Please speak to the driver to board. Shuttle Bus Schedule: From Bus Terminal to Hotel (Pick-up) 15:05 / 15:35 / 16:10 / 16:40 / 17:25 / 18:00 If you plan to arrive after the final shuttle, please kindly contact us in advance. From Hotel to Bus Terminal (Drop-off) 9:00 / 9:20 / 9:55 / 10:20 / 10:40 / 11:10 Please note that early pick-up is not available. We kindly recommend storing your luggage at the bus terminal and enjoying sightseeing before boarding the scheduled shuttle. The shuttle is exclusively for transportation between the hotel and the bus terminal—we do not provide service to sightseeing spots. Meal Service Our dinner service (kaiseki-style cuisine) is by advance reservation only. Unfortunately, we are unable to accommodate same-day requests or walk-ins. As local dining options are limited, especially in the evening, we strongly recommend that guests reserve their meals in advance to ensure a comfortable stay. We truly appreciate your feedback, which is invaluable in helping us improve our service. While we regret that our facilities did not meet your expectations, we hope that the natural beauty of Shirakawa-go and the hospitality of our staff left a positive impression. Should your travels bring you back to this region, we would be honored to welcome you again.

    Thank you very much for staying at Onyado Yuinosho and for taking the time to share your feedback. We are pleased to hear that you enjoyed the spaciousness of your room and our gender-separated onsen facilities. At the same time, we sincer… Show more

    Onyado Yuinosho, Shirakawago
    17 August 2025
  • Jannik

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Oliviero

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Ramen at 10 pm. Onsen. Typical japanese meals. Fantastic staff. A yukata in the closet to use inside the hotel.

    Property response:

    Thank you very much for your kind and thoughtful review. We are delighted to hear that you enjoyed your stay at Onyado Yui no Sho, including our complimentary late-night ramen, the relaxing onsen, traditional Japanese meals, and the comfort of wearing a yukata during your time with us. We’re also grateful for your kind words about our staff—it is always our goal to provide warm and attentive service. We truly appreciate your feedback and look forward to welcoming you again on your next visit to Shirakawa-go.

    Thank you very much for your kind and thoughtful review. We are delighted to hear that you enjoyed your stay at Onyado Yui no Sho, including our complimentary late-night ramen, the relaxing onsen, traditional Japanese meals, and the comfor… Show more

    Onyado Yuinosho, Shirakawago
    27 July 2025
  • Bartosz

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Håvard

    Reviewed: 21 July 2025 · Stayed in June 2025

    Verified review

    They provide a shuttle bus for easy access from inside the Shirakawago city. Hotel was tidy and clear, with fresh rooms and a decent onsen.

    Seemed to be quite "family oriented" and less cosy than how it appeared in photos. Quite big and not too charmy. Also the food was not too exciting: one could not choose food; the only option was the kaiseki (local Japanese "tapas" with various small dishes) of relatively medium quality.

    Property response:

    Thank you very much for choosing to stay at Onyado Yui no Sho and for taking the time to share your feedback. We are pleased to hear that you appreciated the cleanliness of our rooms, the onsen, and the convenience of our shuttle service from Shirakawa-go village. We are also grateful for your comments, which help us better understand our guests’ experiences. Regarding your remarks on the dinner, we understand that our traditional Japanese kaiseki cuisine may not always match every guest’s expectations. However, we are honored by your comparison to tapas—kaiseki is indeed a refined, course-based Japanese culinary style, typically served at banquets or formal gatherings. It consists of multiple small, seasonal dishes such as sashimi, simmered items, grilled dishes, and more, concluding with rice, soup, and dessert. Our chefs prepare each meal with care, using fresh local ingredients, and we regret if it did not meet your preferences. As for the location, our property was intentionally built a short distance from the Gassho-style village to help preserve its historic scenery and peaceful environment. We hope this context helps explain our setting. Thank you again for your valuable comments. We hope to have another opportunity to welcome you in the future and offer you a stay that exceeds expectations.

    Thank you very much for choosing to stay at Onyado Yui no Sho and for taking the time to share your feedback. We are pleased to hear that you appreciated the cleanliness of our rooms, the onsen, and the convenience of our shuttle service f… Show more

    Onyado Yuinosho, Shirakawago
    27 July 2025
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  • Louise

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Very luxurious, so comfortable, great onsen, fabulous food and staff

    Bit far away from the sites , tricky to get to without a car

    Property response:

    Thank you very much for staying at Onyado Yui no Sho and for taking the time to share your kind review. We are truly pleased to hear that you found our inn luxurious and comfortable, and that you enjoyed the onsen, cuisine, and the service provided by our staff. Your warm compliments are deeply appreciated and will be shared with our entire team. As for our location, we understand that it may feel a little distant from the main Gassho-style village, particularly for guests without a car. However, the placement of our property was thoughtfully chosen in order to help preserve the historical scenery and harmony of the Shirakawa-go area, a treasured UNESCO World Heritage Site. To assist our guests, we offer complimentary shuttle service to and from the Shirakawa-go bus terminal, and we hope this made your visit more convenient. We hope to have the pleasure of welcoming you again in the future for another relaxing and memorable stay.

    Thank you very much for staying at Onyado Yui no Sho and for taking the time to share your kind review. We are truly pleased to hear that you found our inn luxurious and comfortable, and that you enjoyed the onsen, cuisine, and the service… Show more

    Onyado Yuinosho, Shirakawago
    27 July 2025
  • Hung

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Everything is perfect ! Highly recommend everyone staying in this hotel when you visit Japan.

    none

    Property response:

    Thank you very much for choosing to stay at Onyado Yui no Sho and for taking the time to leave such a glowing review. We are truly honored to hear that you found everything to be perfect and that you would highly recommend our hotel to others visiting Japan. Your kind words mean a great deal to all of us, and they serve as a wonderful encouragement to continue delivering the best possible experience for our guests. It was a pleasure having you with us, and we sincerely hope to welcome you back again in the future.

    Thank you very much for choosing to stay at Onyado Yui no Sho and for taking the time to leave such a glowing review. We are truly honored to hear that you found everything to be perfect and that you would highly recommend our hotel to oth… Show more

    Onyado Yuinosho, Shirakawago
    27 July 2025
  • Yuen

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Mackay

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Jaroslav

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    Shuttle bus, hot spring, traditional place, free drip coffee and water bottles

    Price, mattress was too hard, coffee mugs were small

    Property response:

    Thank you very much for staying at Onyado Yui no Sho and for taking the time to share your impressions. We are pleased to hear that you appreciated our shuttle service, onsen facilities, traditional atmosphere, and complimentary amenities such as drip coffee and bottled water. It is always rewarding to know that these aspects contributed positively to your stay. Regarding your comments on the firmness of the mattress, we sincerely regret any discomfort you may have experienced. In many Japanese hotels, including our ryokan, mattresses are often designed to offer firmer support in keeping with traditional Japanese sleeping preferences. This can differ from the softer styles commonly found in Western accommodations. We understand that preferences vary, and we value your feedback as we continuously review ways to improve guest comfort. We also appreciate your note about the size of the coffee cup. Such details, while small, can make a meaningful difference in the overall guest experience, and we will certainly take this into consideration. Thank you again for your thoughtful comments. We hope to have the opportunity to welcome you back and provide you with an even more comfortable stay in the future.

    Thank you very much for staying at Onyado Yui no Sho and for taking the time to share your impressions. We are pleased to hear that you appreciated our shuttle service, onsen facilities, traditional atmosphere, and complimentary amenities … Show more

    Onyado Yuinosho, Shirakawago
    27 July 2025
  • Joel

    Reviewed: 2 July 2025 · Stayed in May 2025

    Verified review
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  • Sousa

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
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