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Reviews of Yamatoya

389-2502 Nagano, Nozawa Onsen, toyosato 9344, Japan

#17 of 39 hotels in Nozawa Onsen

Guests' Choice

Review Score

Based on 77 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.7

  • Facilities

    7.9

  • Staff

    9.5

  • Value for money

    9.3

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: May 20, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, heart of downtown and easy walk to the ski lifts

    Stayed in April 2025

  • Reviewed: April 19, 2025

    9.0
    Great family run hotel, very friendly staff, superb location.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Rooms could have had more cutlery and dishes.

    Great location in heart of Nozawa,easy walk to eateries, shops and public bathhouse. Great breakfasts every day.

    Stayed in March 2025

  • Reviewed: April 12, 2025

    10
    Great hosts. Excellent location. Will definitely come back.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hosts were very friendly and everything was well though out to help us foreigners. Breakfast was delicious. The Onsen was very nice, and location was perfect. Will try to come back.

    Stayed in April 2025

  • Reviewed: April 11, 2025

    10
    Perfect Location, Great Host, Lovely Breakfast, and then the onsen...
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Not an issue for us, but the stairs to the rooms could be a struggle for anyone with mobility issues. The main rooms are split over two floors and the stairs to the top floor are quite steep. Hard on the legs after skiing all day, but the onsen heals all :)

    What a great little place. It is old and dated, but if you aren't looking for a fancy hotel and this place is within your budget, you won't be disappointed. Tommi San has to be one of the sweetest men in Nozawa Onsen if not Japan. He researched local buses for me and presented his findings on arrival after we'd exchanged emails leading up to our trip. His English is very limited, but that doesn't stop him from trying. The breakfasts were a great way to start each day and the private onsen was a great way to end your day after tackling the slopes. The location is perfect - close to town, close to the slopes - nothing is more than 5 minutes away.

    Stayed in April 2025

  • Reviewed: April 9, 2025

    10
    Toni san is the best . We will be back at this little gem
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    N/A

    Proximity to Nagasaka gondola, clean, food, private onsen , private bathroom, warm

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    Would stay there again for sure, because of the owners (super nice) and the location.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 8 nights

    The place is a bit old, but it has its charm.

    Simple but nice, served on time, and main dish changing everyday.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    9.0
    Perfect place for long days on the mountain.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing. Value for money ryokan.

    Simple, clean, warm and quiet. The location is perfect for accessing the village and Hikage gondola. Breakfast was tasty and filling for a day on the mountain. The private onsen is perfect for relaxing and recovering after riding all day. A wonderful place to stay in Nozawa Onsen.

    Stayed in March 2025

  • Reviewed: March 6, 2025

    8.0
    Great location which really added to the whole experience.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It is dated, but we found it comfortable and great value for money.

    Located right in the centre of Nozawa and only a short walk to the moving walkway.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    8.0
    It’s a “Ute” not fancy but fully functional.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Great location.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    perfect position for ski holiday - basic rooms and facilities
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 7 nights

    nothing

    Standard Japanese breakfast well organised

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I notice that many reviewers comment on the good breakfast. As a vegetarian, I cannot agree. It was heavily meat based. I tried to communicate to the owner to please not serve me any meat in order to prevent food waste, but I am unable to speak Japanese and the owner spoke very little English so I could not communicate this to him which was unfortunate. I recommend that vegetarians/vegans supplement their breakfast with their own food.

    Clean quiet accommodation in a great central location. I was on the third floor and could not hear anything from the other rooms which made for a great night’s sleep. The room had a good heater and good wifi. For someone who just wants to sleep well and ski it’s excellent. You can also buy discounted lift tickets from reception if you pay in cash.

    Stayed in January 2025

  • Reviewed: February 20, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing it was perfect

    Lovely guests nice breakfast great location would love to stay again

    Stayed in February 2025

  • Reviewed: February 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 10 nights
    • Submitted from a mobile device

    .

    It felt like we were staying in a family building. The owners were extremely welcoming and engaging to talk with.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    10
    Perfect location and atmosphere for a Japanese ski holiday
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing! Although it is an old building and decor is old you can’t complain when it is clean and best value for money

    You can’t beat location. Walking distance to 1st and 2nd gondola (you can leave your gear in lockers at gondolas at end of day and walk back down to hotel. Our own private ladies and men’s onsen was perfect at end of day to soak muscles. Location to main st where all the nightlife is is unbeatable

    Stayed in February 2025

  • Reviewed: February 12, 2025

    9.0
    Don't tell too many people about it.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Not a lot. It's old, it's simple, but it works. Maybe some add in some English translations of what's going on in the room, or the best way to make life simple - but it's a pretty simple life. I'd go back again. Shared with my daughter on 2x singles and more than enough room. Be warned, there isn't a lift. While it's not a big building, suggest you ask for a lower level apartment if stairs impact you.

    Bang for buck, such a great place. It can be hard to find on the map and the hotel owners don't speak much English (enough to get by) but with a little google translate - problem solved. Don't be put off by the breakfast. Its a good, solid breakfast to start skiing on. It's a refreshing and simple place. Don't expect anything but a comfortable bed and a hot shower and feeling like you are stepping back in time a little - you won't be disappointed. There are a male and female onsen available, meaning you don't need to brave the public ones if you don't want to. The beds are soft and the doona is warm. Such a great location to either Yu road (Hikage) or the Nagasaka gondola. Both about a 10 minute walk. It's near the shops, it's near food.

    Stayed in February 2025

  • Reviewed: February 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Great location, lovely owners 😀

    Stayed in February 2025

  • Reviewed: February 7, 2025

    8.0
    Enjoyed staying here, good location.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 14 nights
    • Submitted from a mobile device

    Rooms are old, probably time for a bit of a facelift. Lots of stairs. Overall we enjoyed staying at Yamatoya

    Breakfast was good. Location is good . Onsen was good.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 14 nights
    • Submitted from a mobile device

    Very friendly staff. Willing to help even with a language barrier. Was part of the fun. The onsen was so hot, great after skiing.

    Stayed in February 2025

  • Reviewed: February 1, 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Room was a bit noisy

    Great location and lovely staff

    Stayed in February 2025

  • Reviewed: January 30, 2025

    8.0
    Traditional old inn with spacious room and private bathroom. Owners made us feel very welcome.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights

    It's not fancy, but you get a spacious room with a private shower / bathroom, which many do not offer. It's in a great location in the middle of the town and surprisingly quiet at night. We were well-fed a simple breakfast before hitting the slopes each morning.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Couldnt recommend more :)

    Stayed in January 2025

  • Reviewed: January 12, 2025

    9.0
    Yamatoya had a good central location with good facilities. Short walk to the resort.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Onsen was very hot

    Good standard breakfast with enough to fill you up

    Stayed in January 2025

  • Reviewed: January 8, 2025

    8.0
    Excellent location, great staff and service, can't beat the price.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights

    Kids were not a great fan of the breakfasts. A little too authentic for their liking, but in saying that, I thought they were great and filling - perfect for a day on the slopes.

    Our stay at Yamatoya was excellent. Staff are very friendly and super helpful. Such a great location, couldn't fault for the price. They are more than happy to organise lift passes which was fantastic (just need to pay in cash).

    Stayed in January 2025

  • Reviewed: January 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Pillows

    Staff were lovely

    Stayed in December 2024

Showing 1 - 25

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