Reviews of Sotetsu Fresa Inn Kobe Sannomiya 3 stars
651-0095 Hyogo, Kobe, Chuo-ku Asahidori 5-2-3, Japan
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean Staff is helpful Near station
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewPerfect overnight transfer hotel. Arrived via train early evening and departed for the airport the following morning
Thank you very much for choosing the Sotetsu Fresa Inn Kobe Sannomiya. We also appreciate you taking the time to leave a review despite your busy schedule. We are delighted to hear that you had a comfortable stay. We are glad that everything went smoothly from your arrival by train to your departure for the airport the next morning. We will continue to strive to maintain high convenience and service for our guests. We hope you will choose our hotel again when you visit Kobe. We sincerely look forward to welcoming you back. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Thank you very much for choosing the Sotetsu Fresa Inn Kobe Sannomiya. We also appreciate you taking the time to leave a review despite your busy schedule. We are delighted to hear that you had a comfortable stay. We are glad that everythi… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat location for near the station. Good value for money, clean, very practical- purely Japanese breakfast dining
There is literally a building site next door (at the moment Summer 2025) so make of that what you will
Thank you very much for staying at Sotetsu Fresa Inn Kobe Sannomiya. We are very pleased to hear that you were satisfied with the location, cost performance, and cleanliness. However, we apologize for any inconvenience caused by the construction work in the neighborhood. Once the construction is complete, we believe you will be able to enjoy a more comfortable environment, so we hope you will stay with us again. We look forward to seeing you again. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Thank you very much for staying at Sotetsu Fresa Inn Kobe Sannomiya. We are very pleased to hear that you were satisfied with the location, cost performance, and cleanliness. However, we apologize for any inconvenience caused by the constr… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewawesome view
Thank you very much for choosing the Sotetsu Fresa Inn Kobe Sannomiya. We also appreciate you taking the time to share your kind words despite your busy schedule. We are very pleased to hear your compliment about the "wonderful view." We sincerely appreciate that you had a lovely stay with us. We will continue to strive to improve our services, and we hope you will choose our hotel again when you visit Kobe. We sincerely look forward to your next visit. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Thank you very much for choosing the Sotetsu Fresa Inn Kobe Sannomiya. We also appreciate you taking the time to share your kind words despite your busy schedule. We are very pleased to hear your compliment about the "wonderful view.&… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewDear Guest. Thank you very much for staying at Sotetsu Fresa Inn Kobe Sannomiya. We are very happy to hear that you enjoyed your stay at Sotetsu Fresa Inn Kobe Sannomiya. Our staff will continue to make every effort to ensure that our guests have a pleasant stay with us. We hope you will visit us again when you come to Kobe. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Dear Guest. Thank you very much for staying at Sotetsu Fresa Inn Kobe Sannomiya. We are very happy to hear that you enjoyed your stay at Sotetsu Fresa Inn Kobe Sannomiya. Our staff will continue to make every effort to ensure that our gues… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewGreat location with regards to train station and restaurants
Thank you very much for staying at Sotetsu Fresa Inn Kobe Sannomiya. We are very pleased to hear that you were satisfied with the accessibility of our hotel. We sincerely look forward to serving you again. Sotetsu Fresa Inn Kobe Sannomiya
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewLocation
It was ok
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to send us your review. We are very encouraged by your high evaluation of our location. We will continue to make every effort to maintain an accommodating environment that satisfies our guests. We hope you will visit us again when you come back to Kobe. We look forward to welcoming you again. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to send us your review. We are very encouraged by your high evaluation of our location. We w… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewGood central location. Rooms are modern and fair size. Breakfast was ok.
Breakfast a bit plain but was fine for one day.
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We are very encouraged by your high evaluation of our facilities and location. We will continue to make every effort to maintain an accommodating environment that satisfies our guests. We hope you will visit us again when you come to Kobe. We look forward to welcoming you again. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We are very encouraged by your high evaluation of our facili… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewMy room was tidy and clean, the staff was helpful, the location was great.
The room was really tiny
Thank you very much for staying with us and for sharing your valuable feedback. We are delighted to hear your kind words about the cleanliness of the room, the friendliness of our staff, and the excellent location. However, we sincerely apologize for the inconvenience caused by the size of the room. We regret that we could not meet your expectations in this regard. We will continue to strive for improvements to ensure our guests have a comfortable stay. We look forward to welcoming you back in the future.
Thank you very much for staying with us and for sharing your valuable feedback. We are delighted to hear your kind words about the cleanliness of the room, the friendliness of our staff, and the excellent location. However, we sincerely apo… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewLocation and convenience. Well designed room.
Somehow,cigarette smell in the room. Quite strong. I could not sleep well.
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We are very encouraged by your high evaluation of our rooms and location. However, we sincerely apologize for the inconvenience caused by the smell of cigarettes. We will continue to make every effort to maintain an accommodating environment that satisfies our guests. We hope you will visit us again when you come to Kobe. We look forward to welcoming you again. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We are very encouraged by your high evaluation of our rooms … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe location was the best part. It’s only a few minutes away from Sannomiya stations on foot.
My room (the carpet) was a bit smelly.
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location, just a short walk from Sannomiya Station. However, we sincerely apologize for the issue you experienced with the carpet in your room. Your comfort is our top priority, and we will address this matter promptly to ensure a more pleasant experience for our future guests. We appreciate your comments and hope to welcome you back soon for an even better stay. Best regards,
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location, just a short walk from Sannomiya Station. However, we sincerely apologize for the issue you exper… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewConvenient location and friendly staff, cleanliness
All is good
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We are very encouraged by your high evaluation of our staff, cleanliness, and location. We will continue to make every effort to maintain an accommodating environment that satisfies our guests. We hope you will visit us again when you come to Kobe. We look forward to welcoming you again. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We are very encouraged by your high evaluation of our staff,… Show more
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewThe location was very convenient to go around for my first time at Kobe
TV laundry sensor wasn't working properly.
Thank you very much for staying with us in Kobe. We are delighted to hear that you found our location convenient for your first visit. However, we sincerely apologise for the inconvenience caused by the TV laundry sensor not functioning properly. We take your feedback seriously and will work promptly to address this issue. We are committed to providing our guests with a comfortable experience, and we hope to welcome you back in the future. Sotetsu Fresa Inn Kobe Sannomiya
Thank you very much for staying with us in Kobe. We are delighted to hear that you found our location convenient for your first visit. However, we sincerely apologise for the inconvenience caused by the TV laundry sensor not functioning pro… Show more
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewExcellent location, very close to the train station. There were plenty of toiletries available, and the staff was very accommodating. A lot of restaurants in the area, and a combini right outside.
Dear Guest, thank you very much for staying at the Sotetsu Fresa Inn Kobe Sannomiya. We are very pleased to hear your compliments about our location, facilities and staff. We will continue to make every effort to ensure that our guests have a pleasant stay with us. We hope you will visit us again when you come to Kobe. We look forward to welcoming you. Sotetsu Fresa Inn Kobe Sannomiya
Dear Guest, thank you very much for staying at the Sotetsu Fresa Inn Kobe Sannomiya. We are very pleased to hear your compliments about our location, facilities and staff. We will continue to make every effort to ensure that our guests have… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewGood price and location. Self-check in and out. The breakfast is just alright.
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. Thank you again for taking time out of your busy schedule to write this review. Our hotel is close to Sannomiya Station of JR, Hanshin, and Hankyu lines, shopping areas, and sightseeing spots, and many of our guests are satisfied with our hotel. We hope you will visit us again when you come to Kobe. We sincerely look forward to welcoming you back to our hotel.
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. Thank you again for taking time out of your busy schedule to write this review. Our hotel is close to Sannomiya Station of JR, Hanshin, and Hankyu lines, shopping areas, and… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewGreat location and easy access to everything except the large scale construction at JR Sannomiya station was not easy to manage with luggages.
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to send us your review. We are very encouraged by your high evaluation of our location. We will continue to make every effort to maintain an accommodating environment that satisfies our guests. We hope you will visit us again when you come back to Kobe. We look forward to welcoming you again. Sotetsu Fresa Inn Kobe Sannomiya Front Desk
Thank you very much for choosing Sotetsu Fresa Inn Kobe Sannomiya. We would also like to thank you again for taking time out of your busy schedule to send us your review. We are very encouraged by your high evaluation of our location. We … Show more