9.5

Reviews of 箱根仙石原の宿 よいな 4 stars

250-0631 Kanagawa, Hakone, 417-7, Japan

  • Niv

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review
  • Arale

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Pro is only us stay in one family one whole house Gave us complementary snack and bottle of champagne so lovely. Location is 2 minutes away from 7-11, need the car move around.

  • Chengyou

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
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  • Danielle

    Reviewed: 10 June 2025 · Stayed in May 2025

    Verified review

    We booked this apartment 5 months before our trip to Japan. The owner requested us to mail copies of our passports and our personal information to him. 2 days before arriving, we received an email with the entry code of the front door and a check-in code. It took us 4 attempts to open the front door. Then there was a tablet to enter our check-in code, the data of both of us, photograph both our passports with the tablet . . . to end up with a “failed” message. We then had to push a call button to get in contact with a call-center who again asked us to give all our data and show our passports. Finally, a code to open the apartment door appeared, which we took care to photograph immediately. As if all this electronic check-in stuff wasn’t enough, the apartment was full of electronics with buttons marked in Japanese. Airco command without temperature indication but only + or - degrees, bathroom with heating/ventilation commands, washing/drying mashine with same Japanese characters. Through a QR code, one is able to get basic information on how to start/stop the washing machine, but not how to set the washing cycle or temperature. The lights in the hallway are equipped with motion detectors to make sure you will be wide awake when you go to the bathroom at night. However, once you open the door, you will be greeted by a toilet that opens it’s lid automatically and lights up with a soft blue light. DO NOT DISCARD your check-in code as you will need to re-enter it at check-out. Be aware that getting to the apartment can only be done with a compact car. The streets are so narrow that one prays not to scratch the car on the rocks and walls protruding on the sides and, even more, not to encounter a car coming the other way. The apartment and garden are very nice. The amenities and welcome drinks and snacks very thoughtfull. Don’t know who the owners are, but they must be nice & gentils robots.

    Le Chek-in a été nul…!!! Pénible 🙄🤨 Appartement difficile d’accès routes très étroites…L’appartement est très beau, le jardin et les gâteries mais cela n’a pas été suffisant pour rendre notre séjour agréable.

  • Chen

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    Everything.

  • Rita

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review

    It's a really amazing place, with all the facilities, including washing machine

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  • Marcin

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    Just perfect! Very spacious apartment with access to a small Japanese garden. Super clean and cosy. Good place for a relax after long days of sightseeing and travel. Wonderful neighbourhood - small quiet village close to local attractions, but you definitely need a car to move around. Complimentary bottle of sparkling wine, beer and snacks were very nice add on to this stay. I would definitely choose this place again and recommend it to everyone.

    Nothing. It was just perfect and exceeded my expectations. I have rented it for only one night. I should have stayed there one or two more days.

  • Ricky

    Reviewed: 11 April 2025 · Stayed in April 2025

    Verified review

    What an amazing place, especially if you have a car to get around otherwise you may find a lot of time on transport. It was sparkling clean and just perfect. So far our favourite stay in Japan. Comfy beds and that moment you go over the mountain and see my Fuji for the first time is magical.

    Property response:

    Thank you for your wonderful feedback! We are very happy to hear that our hotel was the best memory of your stay in Japan. We are also very glad that you enjoyed the fantastic view of Mt. Fuji, which you saw for the first time! We look forward to welcoming you again. Thank you. Y. Imamura, Manager, Hotel Yoina

    Thank you for your wonderful feedback! We are very happy to hear that our hotel was the best memory of your stay in Japan. We are also very glad that you enjoyed the fantastic view of Mt. Fuji, which you saw for the first time! We look forw… Show more

    箱根仙石原の宿 よいな
    15 April 2025
  • Lidy

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review

    Such a spacious accommodation, beautiful garden, and great amenities. Loved the shower!

    There was a bit of a draft of cold air coming through from the hallway to the main room which was noticeable when you'd sit on the sofa.

    Property response:

    Thank you for your stay at Hotel Yoina and your nice comment. We are glad that you had a comfortable stay. We will try to improve on your suggestions. Thank you. Hotel Yoina Manager Y.Imamura

    箱根仙石原の宿 よいな
    15 April 2025
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  • Alex

    Reviewed: 22 March 2025 · Stayed in March 2025

    Verified review

    The property was gorgeous! Beautiful entry, big spacious room, plenty of facilities, the most amazing bathroom ever and the garden was gorgeous! This was an incredible place to stay in rural Japan. There’s a convenience store nearby and great local restaurants. Expect small town charm and quiet.

    Property response:

    Thank you for your stay at Hotel Yoina. We appreciate your excellent review. We are glad that you had a wonderful time in Hakone. Please come to Hakone again. Y. Imamura, Manager of Hotel Yoina

    箱根仙石原の宿 よいな
    15 April 2025
  • Joanne

    Reviewed: 2 March 2025 · Stayed in March 2025

    Verified review

    Well furnished with everything you'd need- washing machine, microwave, tub, comfy beds and a nice garden to look at. Heater was working well and the bathroom was big. We enjoyed the space and the amenities. Even had complimentary snacks and drinks. It's also unmanned so quite hassle free check in. There is also a 7-11 nearby. Very convenient.

    Narrow roads to get to the hotel but that's probably the same everywhere else in this area.. luckily we drove a very small car but I imagine bigger cars will face some issues with the tight turns.

    Property response:

    Thank you for your stay at Hotel Yoina. We appreciate your excellent review. We are glad that you had a good time at our hotel. We have also asked the Hakone Town government to improve the roads. Please come to Hakone again. Hotel Yoina Manager Y. Imamura

    Thank you for your stay at Hotel Yoina. We appreciate your excellent review. We are glad that you had a good time at our hotel. We have also asked the Hakone Town government to improve the roads. Please come to Hakone again. Hotel Yoina Man… Show more

    箱根仙石原の宿 よいな
    15 April 2025
  • Bkchewy

    Reviewed: 19 February 2025 · Stayed in January 2025

    Verified review

    What more can I say about my stay. It was enjoyable from start to finish. The location is perfect for a retreat within the regional areas of Japan. We were welcomed in like it's a holiday home, with its hallway into our accommodation as a starter really set the tone as a spacious room to enjoy our stay. The living room, bedroom and bathroom offered plenty which really showcased the attention to detail. Again, I truly recommend this place for a peaceful retreat and it's brilliant during the winter season.

    Property response:

    Thank you for your stay at Hotel Yoina. We are very grateful for your excellent review. We are glad that you had a wonderful time in Hakone. We also love Hakone in winter. Please come to Hakone again. Y. Imamura, Manager of Hotel Yoina

    箱根仙石原の宿 よいな
    15 April 2025
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  • Pairchompu

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review

    Everything

    Nothing

    Property response:

    Thank you for your stay at Hotel Yoina and your nice comment. We are glad that you had a comfortable stay. Please come to Hakone again. Thank you. Hotel Yoina Manager Y.Imamura

    箱根仙石原の宿 よいな
    15 April 2025
  • Luke

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    Beautiful spot, lovely facilities and extremely well maintained. Perfect stay

    Property response:

    Thank you for staying at Hotel Yoina. Your best comet encouraged us. We are glad that your stay in Hakone was a good time for you. Please come to Hakone again. Hotel Yoina Manager Y.Imamura

    箱根仙石原の宿 よいな
    15 April 2025
  • Lenard

    Reviewed: 21 January 2025 · Stayed in January 2025

    Verified review

    It was a spacious apartment as it is the ground floor of an entire house in a nice little neighborhood. Parking was directly in front of the house. The interior felt high quality. It has a good location between the hot springs and Mount Fuji.

    Everything as aspected and above.

    Property response:

    Thank you for your stay at Hotel Yoina. We appreciate your nice review. We are glad that your stay in Hakone was very satisfying for you. Please come to Hakone again. Y. Imamura, Manager of Hotel Yoina

    箱根仙石原の宿 よいな
    15 April 2025
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  • Stuart

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    Warm, cozy and away from the chaos down at the lake or the $$$ up in Gora and surrounds.

    Property response:

    Thank you for your stay at Hotel Yoina. We are pleased with your nice comment. We are very happy that your stay in Hakone was very satisfying for you. Please come to Hakone again. Hotel Yoina Manager Y. Imamura

    箱根仙石原の宿 よいな
    15 April 2025
  • Carlos

    Reviewed: 14 December 2024 · Stayed in December 2024

    Verified review
  • Chelsea

    Reviewed: 4 December 2024 · Stayed in November 2024

    Verified review

    Amazing, clean, large space, good working washing machine as we have been in Japan a while! They provided x2 water, x2 beer and a bottle of wine plus some snacks all for free! The TV worked and had netflix that was functional aswell!

    Property response:

    Hello. Thank you for staying at Hotel Yoina. We appreciate your stay. Please come to Hakone again. Thank you. Hotel Yoina Manager Y.Imamura

    箱根仙石原の宿 よいな
    17 December 2024
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  • Hong

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    Excellent room, excellent service with free minibar including beer, champagne and even toothbrush for little kid. Location is fine if you drive else it's quite a distance from Yumoto.

    Property response:

    Thank you for your stay at Hotel Yoina. We are glad that your stay was satisfactory. Please come to Hakone again. Thank you. Hotel Yoina Manager Y.Imamura

    箱根仙石原の宿 よいな
    17 December 2024
  • Francis

    Reviewed: 3 November 2024 · Stayed in November 2024

    Verified review

    Place is spotless clean, excellent facilities, free snacks were a nice touch and check in was smooth and effortless!

    Nothing

    Property response:

    Thank you for staying at Hotel Yoina. We appreciate your stay. Please come to Hakone again. Thank you. Hotel Yoina Manager Y.Imamura

    箱根仙石原の宿 よいな
    17 December 2024
  • Johnny

    Reviewed: 30 October 2024 · Stayed in October 2024

    Verified review

    Very Nice and clean good value for the price

    Property response:

    Thank you for your stay at Hotel Yoina. We are very happy that your stay was satisfactory. Please come to Hakone again. Thank you. Hotel Yoina Manager Y.Imamura

    箱根仙石原の宿 よいな
    17 December 2024
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  • Garmantyi

    Reviewed: 19 October 2024 · Stayed in October 2024

    Verified review
  • Allen

    Reviewed: 19 October 2024 · Stayed in October 2024

    Verified review

    Beautiful property. Modern, clean and fabulous esthetics. We loved staying here.

    Nothing

    Property response:

    Dear Valued Guest, Thank you very much for choosing to stay with us at Hotel Yoina. We hope you had a comfortable and memorable experience. Your wonderful review has encouraged all of our staff." Our team is dedicated to providing the best possible service, and your satisfaction is our top priority. Should you have any feedback or suggestions, please feel free to share them with us. We always strive to improve and provide even better experiences for our guests. We welcome you to come to Hakone in the future. Warm regards, Hotel Yoina Manager Y.Imamura

    Dear Valued Guest, Thank you very much for choosing to stay with us at Hotel Yoina. We hope you had a comfortable and memorable experience. Your wonderful review has encouraged all of our staff." Our team is dedicated to providing th… Show more

    箱根仙石原の宿 よいな
    21 October 2024
  • Anja

    Reviewed: 13 October 2024 · Stayed in October 2024

    Verified review

    It’s just amazing. Everything is new and well organised. The zen garden is beautiful, enjoying your breakfast or a glass of wine with this view is great. Still, it’s very comfortable, we would have loved to stay longer and hopefully will be back someday!

    Nothing

    Property response:

    Dear Valued Guest, Thank you very much for choosing to stay with us at Hotel Yoina. We are glad that you had a comfortable and memorable experience. Our team is dedicated to providing the best possible service, and your satisfaction is our top priority. Should you have any feedback or suggestions, please feel free to share them with us. We always strive to improve and provide even better experiences for our guests. We welcome you to come to Hakone in the future. Warm regards, Hotel Yoina Manager Y.Imamura

    Dear Valued Guest, Thank you very much for choosing to stay with us at Hotel Yoina. We are glad that you had a comfortable and memorable experience. Our team is dedicated to providing the best possible service, and your satisfaction is ou… Show more

    箱根仙石原の宿 よいな
    21 October 2024
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