Reviews of Hakone Onsen Yuyado Yamanoshou 3 stars

Breakfast and dinner, amazing staff

The food was excellent! And location was very convenient in relation to some of the attraction points we had for our trip.

There was very little English translation of what to expect in relation to the onsen. Onsen itself was nice, but I could not compare it to another as it was my first such experience.

Loved the location off the beaten tourist trail and the private onsen was truly incredible. Likewise, the room felt very authentic and had a great natural view.

Dinner was set at 5:30pm with no option to change the time. Likewise, the menu was set which proved difficult for my wife and myself as we have dietary restrictions (vegetarian). While the staff accommodated our dietary restrictions for breakfast (which again was set for either 7:30 or 8:00am, no changes optional) I felt a bit more communication from the staff ahead of time would have prevented this unexpected, uncomfortable situation.

Authentic feel of the place and the food, the onsen was also wonderful. Everything was clean, and the traditional beds on the floor were surprisingly comfortable.

There is not much in the direct surrounding and takes a while to get here by bus. But bus works well, and a daytrip to Lake Ashi is worth it.

Very nice dinner and breakfast

The room is smaller than my expectation. A bit Over price

Great property, comfortable and clean. Breakfast is unbelievably good

Would highly recommend, we loved our short stay and would’ve stayed longer. The meals were exceptional.

The japanese style bed was top notch but on a harder side - great as long as you don’t have a shoulder injury like I do!

Really nice ryokan with an authentic atmosphere. The room was spacious and exactly what we dreamed of. We got really nice yukata to enjoy our stay and we could admire the really nice mountain view from our window. The onsen was really nice and the private hour we had was sufficient. It was a really relaxing time and as we stayed only for one night, our only wish would have been to enjoy longer the facility. The lady at the front desk was really nice and despite not speaking fluently in English, we could communicate easily. We were having dinner and breakfast at this ryokan and we were really happy about those. It was really flavorful and diversified and service was on point. In short, it was exactly what we wanted it to be!

The points we will be sharing here were not a problem for us, but it could be for other people. First, it's an old ryokan and you have the perks coming with this: it smells old (but we liked it), the bathrooms were a bit 90'sish and old wood can be noisy sometimes. Moreover, I will address the elephant in the room: the view from the window. Although you can really nicely see the mountains, when staying at the first floor, your window will direct you to a waste ground and an excavator. My hypothesis is that it's a training ground that was built recently while this ryokan was initially surrounded by vegetation. It's a bit of a pity and not the ryokan's fault at all, but I can see people being upset by this. We did not really care as we were mostly here for the onsen, the food and the room itself, but I wanted to warn whose in search for a so-called "perfect" experience. We still loved our stay at this hotel.

The journey to the Onsen was a long bus ride but once we arrived the rooms were wonderful as was the spa. We had three rooms as we were five people. We were able to book 3 spots for the private spa. This was a treat as some of us have tattoos and had not used the spas at previous locations. There was a wonderful restaurant just up the road and a Lawsons too. It was a great way for us to experience an onsen. I would defiantly recommend staying here. Just wish we had more time to explore as we would have loved to gone to Lake Ashi.

Just the long bus ride to the hotel, but it was worth it.

Onsen was good. And very cultural experience.

Not much around to eat at night or for breakfast.

The owners were so nice

Great indoor and outdoor onsen, traditional look of the rooms

It was a small Onsen that had 2 bath houses. I booked a private Onsen daily. Breakfast and dinner were traditional Japanese. A beautiful way to end my trip to Japan.

The only thing I didn't like was transport, limited taxi drivers, buses are easy to navigate, luckily I didn't have much baggage. Walking to the bus stop was relatively easy.

Building itself looks really nice, the rooms were perfect, Onsen was amazing and at perfect temperature. The staff & service was impeccable. Food was of excellent quality, an plentifull (a bit too much even)

Pillows were a bit hard. Time to eat was really short, espacially considering the quantity of food!

nice rooms, cozy amazing food, we were very surprised by the diversity of it

we didn’t realise we had only one hour per room for onsen, but because it was hot outside that was enough