Breakfast and dinner, amazing staff

Stayed in September 2025

There was very little English translation of what to expect in relation to the onsen. Onsen itself was nice, but I could not compare it to another as it was my first such experience.

The food was excellent! And location was very convenient in relation to some of the attraction points we had for our trip.

Stayed in August 2025

Dinner was set at 5:30pm with no option to change the time. Likewise, the menu was set which proved difficult for my wife and myself as we have dietary restrictions (vegetarian). While the staff accommodated our dietary restrictions for breakfast (which again was set for either 7:30 or 8:00am, no changes optional) I felt a bit more communication from the staff ahead of time would have prevented this unexpected, uncomfortable situation.

Loved the location off the beaten tourist trail and the private onsen was truly incredible. Likewise, the room felt very authentic and had a great natural view.

Stayed in August 2025

There is not much in the direct surrounding and takes a while to get here by bus. But bus works well, and a daytrip to Lake Ashi is worth it.

Authentic feel of the place and the food, the onsen was also wonderful. Everything was clean, and the traditional beds on the floor were surprisingly comfortable.

Stayed in July 2025

Great property, comfortable and clean. Breakfast is unbelievably good

Stayed in August 2025

The japanese style bed was top notch but on a harder side - great as long as you don’t have a shoulder injury like I do!

Would highly recommend, we loved our short stay and would’ve stayed longer. The meals were exceptional.

Stayed in August 2025

The points we will be sharing here were not a problem for us, but it could be for other people. First, it's an old ryokan and you have the perks coming with this: it smells old (but we liked it), the bathrooms were a bit 90'sish and old wood can be noisy sometimes. Moreover, I will address the elephant in the room: the view from the window. Although you can really nicely see the mountains, when staying at the first floor, your window will direct you to a waste ground and an excavator. My hypothesis is that it's a training ground that was built recently while this ryokan was initially surrounded by vegetation. It's a bit of a pity and not the ryokan's fault at all, but I can see people being upset by this. We did not really care as we were mostly here for the onsen, the food and the room itself, but I wanted to warn whose in search for a so-called "perfect" experience. We still loved our stay at this hotel.

Really nice ryokan with an authentic atmosphere. The room was spacious and exactly what we dreamed of. We got really nice yukata to enjoy our stay and we could admire the really nice mountain view from our window. The onsen was really nice and the private hour we had was sufficient. It was a really relaxing time and as we stayed only for one night, our only wish would have been to enjoy longer the facility. The lady at the front desk was really nice and despite not speaking fluently in English, we could communicate easily. We were having dinner and breakfast at this ryokan and we were really happy about those. It was really flavorful and diversified and service was on point. In short, it was exactly what we wanted it to be!

Stayed in July 2025

Just the long bus ride to the hotel, but it was worth it.

The journey to the Onsen was a long bus ride but once we arrived the rooms were wonderful as was the spa. We had three rooms as we were five people. We were able to book 3 spots for the private spa. This was a treat as some of us have tattoos and had not used the spas at previous locations. There was a wonderful restaurant just up the road and a Lawsons too. It was a great way for us to experience an onsen. I would defiantly recommend staying here. Just wish we had more time to explore as we would have loved to gone to Lake Ashi.

Stayed in July 2025

Not much around to eat at night or for breakfast.

Onsen was good. And very cultural experience.

Stayed in July 2025

Great indoor and outdoor onsen, traditional look of the rooms

Stayed in June 2025

The only thing I didn't like was transport, limited taxi drivers, buses are easy to navigate, luckily I didn't have much baggage. Walking to the bus stop was relatively easy.

It was a small Onsen that had 2 bath houses. I booked a private Onsen daily. Breakfast and dinner were traditional Japanese. A beautiful way to end my trip to Japan.

Stayed in June 2025

Pillows were a bit hard. Time to eat was really short, espacially considering the quantity of food!

Building itself looks really nice, the rooms were perfect, Onsen was amazing and at perfect temperature. The staff & service was impeccable. Food was of excellent quality, an plentifull (a bit too much even)

Stayed in May 2025

we didn’t realise we had only one hour per room for onsen, but because it was hot outside that was enough

nice rooms, cozy amazing food, we were very surprised by the diversity of it

Stayed in May 2025

The futon mattress was pretty thin. We could feel Tatami (Japanese floor covering) underneath and just couldn't get comfortable while sleeping. Signing up for the bath & meal time at check-in and the hostess writing them down on small pieces of paper felt a bit too convoluted, especially if you are staying for multiple days.

Their meals were exceptional - it's worth the stay even just for the meals. The quality of the onsen (hot spring) was just as great. One night, we used the bath at the end of the day (after everyone else had used), but the water and the facility were still very clean. They must be cleaning them between each use - very impressive. The staff was really friendly at the reception desk and in the dining hall. They set up the futon each day and refreshed the amenity daily (tea, snacks included). We were very happy we stayed here.

Stayed in June 2025

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All the traditional experience

Stayed in June 2025

The location is a bit inconvenient, requiring a bit of walking to reach places. I would definitely rent a car next time.

This ryokan onsen offers a comfortable and lovely experience, with great food and a friendly staff.

Stayed in June 2025

Room, atmosphere, hosts meals all lovely and made for an amazing experience. Private onsen was perfect. We loved it all

Stayed in May 2025

There is currently construction going on next door but it was not noisy.

The ryokan was very clean and welcoming. Especially for foreigners. The food was very good and you get a private time slot to use the Onsen. Overall me and my mum had a very nice time.

Stayed in May 2025

Nothing

The location was beautiful and serene. The private onsen was amazing. Our room was spacious and traditional beds were comfortable. Our traditional breakfast was amazing - I, not sure what everything was but it was all very tasty. The staff was extremely nice and helpful and they helped me set up a luggage pickup which was so helpful.

Stayed in May 2025

There really isn't much to not like. Perhaps for my friend's husband, it was the sashimi but from what is stated above, he's a picky man and just isn't used to a variety of asian foods as my friend and I.

This charming ryokan was everything that I've wanted to experience since watching chibi maruko chan as a child growing up. From it's futons to charming employees, there is much to love here! My friend's review: Hakone Onsen Yuyado Yamanoshou is a very charming ryokan. It is within walking distance to a bus stop and several beautiful walking paths. Breakfast, dinner, and onsen time are scheduled at time of check in for the next two days. The onsen is private so perfect for people who are tattooed or shy around strangers. It is set outside with beautiful scenery and warmed rocks to lay against. The onsen provides the usual shampoo and conditioner but also several oils and essences to elevate your facial routine. My skin felt so smooth and healthy after just a few nights of this routine! I always ended my onsen time with a cup of water or milk. The milk there is really fresh! Meals are traditional kaiseki. Be prepared to try new things. The staff is very kind and welcoming. They will happily explain any part of the meal that seems confusing. Some of them do not speak english very well but it's nothing google translate can't fix. They will do everything possible to accommodate your requests. Through no fault of anyone, my husband had a bad stomach ache and they were constantly checking on him. They adjusted his meals so it was more palatable and easier on his tummy too. My husband is a very picky man and he felt that the food here was the best he's had in Japan. I had also requested extra pillows. They didnt have any at first but they remembered our request the next day and brought them in and even tucked in my little plushie! An important thing to note is that you are sleeping on futons. Once I had the second pillow, I slept like a rock but some people may have trouble sleeping on the floor. Hakone Onsen is not the fanciest hotel but the hearts of the people working there are as warm as the hot springs they maintain.

Stayed in May 2025

just me...I found the futon hard to sleep as I'm a side sleeper. the bathroom is also tiny. I'm happy to sit on the floor but some might find it hard to get up from the floor

the meals, the onsen, the location

Stayed in May 2025

As we’re used to sleeping on a mattress, the futon on the floor was a bit uncomfortable but that’s all part of the experience

Staying here was a lovely relaxing break. The room was lovely, the food was excellent (including catering for a vegetarian), the onsen was great and the staff were so helpful. When we arrived we were booked into our dinner (5:30pm) and breakfast slots (07:30/08:45) for the 2 days. We were also booked into our 50 minute Onsen slot for each day. It seemed there was 2 private onsen rooms each with hour slots from 3-10pm - giving enough times for each of the rooms to have a daily slot. There are plentiful public transport options to explore the area and the nearest bus stops are only around a 5-10 minute walk. The Lalique museum is also close by (7-8 mins walk) and has a lovely cafe for lunch and the option to have tea in an orient express carriage - a good rainy day option.

Stayed in May 2025

Breakfast included almost no eggs and I would have loved to be able to decide a bit on the breakfast possibilities, for example, we do not like tofu, but one of the main dishes was tofu. We would have loved to have more breakfast / dinner options, or at least the possibility to decide on the main dish.

Really liked the bedroom. One of the best experiences in Japan. The private Onsen is also a good offering. The hotel is truly a classic japanese experience and well located too. Loved the welcoming snacks and tee.

Stayed in April 2025

I wouldn't go there again with a child. The food, while being very authentic, can be too strange for a European child. Furthermore, the food was too much. I am afraid there is a lot of food waste involved...

The entire experience was very authentic. The food was delicious and the presentation fabulous. The service was very kind and spoke English. The entire place was spotless clean and everything was thought of.

Stayed in April 2025