Reviews of Nishitetsu Hotel Croom Hakata Gion Kushida Shrine 4 stars
812-0038 Fukuoka, Fukuoka, Hakataku Gionmachi 6-30, Japan

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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClose to Canal City and many attractions!
Thank you very much for using our hotel. Once again, we would like to thank you for taking the time to write a review. We will continue to strive to improve our services without being satisfied with the voices of our customers. Thank you for your continued support. Nishitetsu Hotel Croom Hakata Gion Horie
Thank you very much for using our hotel. Once again, we would like to thank you for taking the time to write a review. We will continue to strive to improve our services without being satisfied with the voices of our customers. Thank you fo… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewConvenient location
Thank you for using our hotel. We are glad that you are satisfied with your experience. We will continue to strive to improve our services without being satisfied with the words of joy from our customers. Thank you for your continued patronage of our hotel. Nishitetsu Hotel Croom Hakata Gion Egashira
Thank you for using our hotel. We are glad that you are satisfied with your experience. We will continue to strive to improve our services without being satisfied with the words of joy from our customers. Thank you for your continued patron… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewThis is our second time staying at the Hotel Croom Hakata Gion.. and when we decided to visit Japan for a second time it was one of the first places I wanted to rebook! The location is fantastic… an easy 10-min walk from Hakata Station, and close to Canal City Shopping Centre, Kushida Shrine and Kawabatadori Shopping Street. It was especially close for us to see all the action in the finale of the Hakata Gion Yamakasa Festival at 5am!! The hotel is modern and clean, and our Quad Room was very comfortable for our family of 4.. we also love the Public Bath!
Nothing.. Everything is perfect!
Thank you very much for staying with us again at Hotel Croom Hakata Gion. We also sincerely appreciate your warm and thoughtful review. We are truly honored to hear that you chose to book our hotel again as one of your first decisions when planning your second visit to Japan. We’re glad that you enjoyed our convenient location near Hakata Station, Canal City Shopping Center, Kushida Shrine, and Kawabata Shopping Arcade. It must have been a truly special experience to witness the finale of the Hakata Gion Yamakasa festival up close at 5 a.m.! We’re also delighted to know that you and your family found the quad room comfortable and that you enjoyed the large public bath. Knowing that your stay was pleasant brings great joy to our entire team. We will continue striving to provide a comfortable and memorable experience for you and your family. We sincerely look forward to welcoming you again in the future. Sincerely, Nishitetsu Hotel Croom Hakata Gion Front Fujita
Thank you very much for staying with us again at Hotel Croom Hakata Gion. We also sincerely appreciate your warm and thoughtful review. We are truly honored to hear that you chose to book our hotel again as one of your first decisions when… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewAlmost everything: The wonderful Japanese breakfast (still hungry for some more!), the excellent location (1 minute walk to the subway—Geon/Kuchida Shrine) (actually, in the morning and evening, I walked to and back from Hakata Station about 7-8 minutes, mainly straight, passing several hotels), the cozy but a little small room, helpful staff (some spoke English well; if not I used AI to help translate), and the nice and very clean onsen. Also, the hotel is near department stores like Canal City, and across you’d find a big drugstore that is like a big 7/11. In some evenings, I found a few Yatai food stalls parked nearby but too bad I didn’t try it.
Very little. Maybe the size of the room (which is quite understandable) and the tatami carpeted room (too good I didn’t dare to spill anything on it)!
Thank you for staying with us. We are very pleased to receive your kind words. One of the attractions of our hotel is that it is located right in front of Kushidajinja-mae Station on the Nanakuma Line, and is within easy walking distance of Hakata Station and Nakasu. Next time you visit, be sure to check out the food stalls. We will continue to strive to improve our services so that our customers can have a more comfortable stay. We are looking forward to seeing you again! Best regards, Nishitetsu Hotel Croom Hakata Gion
Thank you for staying with us. We are very pleased to receive your kind words. One of the attractions of our hotel is that it is located right in front of Kushidajinja-mae Station on the Nanakuma Line, and is within easy walking distance of… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe location is convenient and the staff are very friendly.
If the public bath can be bigger then would be better.
Thank you very much for staying with us and for taking the time to share your feedback. We’re delighted to hear that you found our location convenient and that our staff made a positive impression. Your kind words are truly appreciated and will be shared with the entire team. Regarding your comment about the public bath, we sincerely appreciate your suggestion. While we may not be able to make immediate changes, we will certainly take your feedback into consideration for future improvements. We hope to welcome you back again and provide you with an even better experience next time. Nishitetsu Hotel Croom Hakata Gion Desk Ryosuke.F
Thank you very much for staying with us and for taking the time to share your feedback. We’re delighted to hear that you found our location convenient and that our staff made a positive impression. Your kind words are truly appreciated and… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNishitetsu Hotel Croom Hakata Gion Kushida Shrine is located in the quieter part of Hakata area but still near enough to Canal City and Kawabata Shopping Street. It was also easily accessible from the Kushida Shrine subway station. I loved the tatami mats in the room and the low bed because it felt more like a traditional inn. The layout of the room was great too with the low table and chairs to sit at. I was glad that the bathroom was separate from the toilet so it would not be totally wet when you had finished your shower. The public bath and coin laundry facilities were all in the same floor and made it easy for use. I appreciated the iced lolly I could pick up after the public bath. Staff were clear in their instructions and explanations at checking in and were able to help me book a taxi to the Fukuoka Airport. Overall, a place I would recommend anyone looking for a quieter place in Hakata area.
Thank you very much for staying at Nishitetsu Hotel Kurume Hakata Gion Kushida Shrine. We are delighted that you enjoyed a comfortable stay with us. We are very happy to receive such a wonderful review. Thank you for your kind words about the room layout. We are also delighted that you enjoyed the large public bath. We also appreciate your kind words about our staff. We strive to provide our guests with a comfortable and smooth stay, so we are pleased that our check-in assistance and taxi arrangements were helpful. We will continue to strive to provide a comfortable and quiet environment for our guests. Finally, we sincerely appreciate your taking the time to leave a review despite your busy schedule. We look forward to seeing you again soon! NishitetsuHotel CroomHakataGion Kitajima
Thank you very much for staying at Nishitetsu Hotel Kurume Hakata Gion Kushida Shrine. We are delighted that you enjoyed a comfortable stay with us. We are very happy to receive such a wonderful review. Thank you for your kind words about … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in May 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewLocation is nice, just next to the tube station very convenient. Also walking distance to Hakata station which takes around 15 mins. Room is tidy, clean and modern with the big Sony TV. Public bath is nice to relax. Can enjoy late checkout on checkout date just by joining their membership using the app for free.
After using the public bath we are requested to bring our towel back to our room which is not an usual thing. Will be better if we can just leave our towel in the public bath and get new ones
Thank you very much for using our service. We would also like to thank you for taking the time out of your busy schedule to provide us with your valuable feedback. We sincerely apologize for any inconvenience this may have caused. We will take your feedback seriously and do our utmost to improve our service. Thank you very much for providing us with your valuable feedback. Nishitetsu Hotel Croom Hakata Gion
Thank you very much for using our service. We would also like to thank you for taking the time out of your busy schedule to provide us with your valuable feedback. We sincerely apologize for any inconvenience this may have caused. We wil… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewlocation, Onsen, room
breakfast not variety
Thank you for staying with us! I am very happy to receive your kind words. Our hotel is located right in front of Kushidajinja-mae Station on the Nanakuma Line, and one of its attractions is that it is within easy walking distance of Hakata Station and Nakasu. We are looking forward to seeing you again! Best regards, Nishitetsu Hotel Croom Hakata Gion
Thank you for staying with us! I am very happy to receive your kind words. Our hotel is located right in front of Kushidajinja-mae Station on the Nanakuma Line, and one of its attractions is that it is within easy walking distance of Hakata… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewconvenient location and clean
Thank you very much for staying at Nishitetsu Hotel Croom Hakata Gion. We are very happy to receive your compliments. Finally, thank you for taking the time to send us your feedback. We look forward to seeing you again. Nishitetsu Hotel Croom Hakata Gion Tahara
Thank you very much for staying at Nishitetsu Hotel Croom Hakata Gion. We are very happy to receive your compliments. Finally, thank you for taking the time to send us your feedback. We look forward to seeing you again. Nishitetsu Hotel C… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewClose to subway and near to canal city which is a big plus. There are a lot of food places such as yatai and yakitori, yakiniku which won’t run out of choices.
The capacity of the washing machine is small(6kg) and take 2 hours to wash and dry.
Thank you for staying at Nishitetsu Hotel Croom Hakata Gion! One of the attractions of our hotel is that it is located right in front of Kushidajinja-mae Station, making it easy to access in any direction. We are so pleased that you were satisfied with your stay. We hope that you will choose our hotel again the next time you visit Fukuoka. Finally, thank you very much for taking the time to send us your feedback despite your busy schedule. We look forward to seeing you again. Nishitetsu Hotel Croom Hakata Gion Nojima,
Thank you for staying at Nishitetsu Hotel Croom Hakata Gion! One of the attractions of our hotel is that it is located right in front of Kushidajinja-mae Station, making it easy to access in any direction. We are so pleased that you were sa… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewI like that it’s well maintained. Although it is not value for money for a solo traveller
Thank you very much for staying at Nishitetsu Hotel Croom Hakata Gion. Our hotel has just celebrated its second anniversary. We are happy to hear that you were satisfied with the cleanliness of our hotel. Our staff will make every effort to create an environment that will make you stay with us again. Nishitetsu hotel croom hakata gion Fujita
Thank you very much for staying at Nishitetsu Hotel Croom Hakata Gion. Our hotel has just celebrated its second anniversary. We are happy to hear that you were satisfied with the cleanliness of our hotel. Our staff will make every effort to… Show more