The bathroom and toilet walls were a type of opaque glass and not sound-proof. So you could vaguely see what was going on in there and clearly hear it.

Great facilities and food. The location was also only a short walk from Hakata Station. The lounge has a nice atmosphere to it with a good selection of drinks and snacks. The room was very comfortable.

Stayed in May 2025

This was the best hotel we’ve ever stayed at in all if our travels. The rooms are amazing and everyone on the staff were so very welcoming, helpful and gracious. Would give it 100!!! Special kudos to MoMo.

Stayed in May 2025

The lighting in the room is dark. (feels nightclub/lounge-like) There was not much natural light without exposing yourself to neighboring rooms facing into the courtyard, which makes it difficult to do see yourself in the mirror.

Amazing room size for this being Japan, hotel staff are authentically warm and friendly and helpful, 4th floor club lounge was a nice space to get a bite and drink and relax after a day of sight-seeing, in-room fridge contents were free of charge, in-room lounge wear was cute and comfortable, ample plugs to charge devices

Stayed in April 2025

Very nice and cosy hotel surrounded by vegetation. Each room has access to a balcony to relax on. Good location close to the station. The staff is very professional and always ready to help. Breakfast is varied and has very flexible hours. I highly recommend this hotel for a successful stay in Fukuoka.

Stayed in April 2025

Really enjoyed the hotel, great breakfasts and staff

Stayed in April 2025

It was my first time visiting fukuoka with my family and i must say it was the best decision made to stay at this hotel. The bed was very spacious and room with balcony was very clean as well. The rooftop bathtub is highly recommended to use as free coffee was kindly served by the hotel as well. I would def love to revisit the hotel!

Stayed in April 2025

The checkin process was unusual and the staff were not as enthusiastically friendly. Checkout staff were more pleasant. When asking how to call a taxi a staff at the first floor restaurant told us to find one on the street rather than offering to call one for us.

Room, jacuzzi, sauna

Stayed in April 2025

I had paid additional fee to upgrade my room from "king" to "twin" when I checked in. The room is very stylish with a ceiling fan and I have enough space to move around in my room. A terrace is also provided on each room and I can spend my time to relax on the terrace. The breakfast included is extremely tasty, especially for the french toast and seafood donburi, and has many choices. The lighting of room is very confortable to me and the natural light can enter from the terrace into the room, but it is not recommended for people who must need strong lighting inside your room. If you think the lighting is a problem, it is your problem, but not the hotel because you have not studied enough the room info provided by the hotel's homepage. The only disavantage is no refrigerator can be found in the bar table and no foodware is provided, and I hope dishes and some basic utensils can be provided in order to make the most of bar table space.

Stayed in March 2025

Service in restaurant not very attentive. You had to seek them.

Well appointed, fun mud-century modern decor. Very close to the train station, easy access to subway system.

Stayed in March 2025

too far from JR station breakfast very limited options room is very dark

staffs are friendly

Stayed in December 2024

breakfast is very good

Stayed in January 2025

The key system to the door for the room is outdated. It’s a physical key that is very heavy and bulky. You need to turn in and pickup the key every time you leave and enter the hotel.

Great facilities, great breakfast, and exceptional staff and service.

Stayed in January 2025

Rooms are a little dark. Could use better lighting

Staff is amazing! Property is nice. Nice restaurants in the hotel. Station and restaurants in walking distance.

Stayed in January 2025

Ambiance and atmosphere, staff, and breakfast were superb. WTS is a special and unique boutique property.

Stayed in January 2025

Location isn't super convenient

Super stylish, great staff, big and comfortable room.

Stayed in December 2024

Check in space was a little uncomfortable; practically in dining room with little space to manage luggage and such. Staff was gracious and helpful.

Stayed in November 2024

Service is amazing. The room is spacious and well equipped. Food is delicious.

Stayed in November 2024

Rug in our room needed to be cleaned. Bathroom is small.

Staff was top notch! The property is like a tropical paradise. The food and amenities are well worth it.

Stayed in October 2024

Wish we'd stayed longer!

The staff were amazing, this has been our favourite place to stay in Japan so far. We had a very special dinner at medium rare I would highly recommend.

Stayed in October 2024

Inside elevator is big too dark. At least I needed illumination for the control panel.

Good size of facility. Not many rooms and another guests . Very quiet rooms and color combinations. Hight ceiling

Stayed in May 2024

In some places the atmospheric dim lighting was perhaps too much

The service and atmosphere.

Stayed in April 2024

Nothing, every aspect exceptional

Best hotel in Japan. Huge rooms, complimentary alcohol in the mini fridge, late checkout, convenient location

Stayed in March 2024

Poorly lit throughout the hotel. Fixed shower head was too close to the wall and pressure was low. Handheld shower head had good pressure but no wall mount to use as a handsfree shower.

Convenient location to access airport and train station. Excellent staff and service!

Stayed in April 2024

You felt like you were transported to Palm Springs

Stayed in November 2023