Reviews of YUPOPPO Hakone 2 stars
250-0631 Kanagawa, Hakone, Sengokuhara 1285-35, Japan

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Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewEverything was great. Accommodation is in the woods and all you can hear are crickets. It's great place to take a break from Tokyo. Room was clean and bed was extra comfortable. Hot spring was something you should definitely try. All in all, great experience.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThis is by far one of the best getaway vacation spots I've been to this trip in Japan. Yupoppo Hakone is an extremely homey, comfortable, and relaxing ryokan (hotel/airbnb). I am basing this review on the following factors: Environment and Atmosphere: The ryokan is decorated aesthetically, showcasing themes of trains, soft music in the lobby, and overhead lights. The guestrooms are traditional Japanese and features Japanese futons. Each room is well-equipped with water, tea, and a tv. Right off the bat, I noticed how clean and minimalistic the room was. There was no dust anywhere - even behind the tv!!! The private onsen is comfortable with multiple windows for airflow, well-kept stone flooring, and area for washing and drying. The spring water is rich, hot, and relaxing. Juxtaposed from the outdoors, particularly during storms, you can really begin to appreciate the warmth and relaxation. Hospitality: The owner is a professional, caring, and truly amazing host. He goes above and beyond in every sense of the term. He makes sure you are well taken cared of and goes out of his way to ensure your travel is safe. To share a personal experience, when we came, it was during storming, and we were unaware that certain local bus lines and activities were suspended. Before heading out for the day, he took time to stop us and let us know of alternative routes and different activities we could engage in. One evening, as we were preparing to head back from a location 20 minutes away, all buses and taxies were discontinued due to landslide warnings and storms. Unprompted, he reached out by email to ask how we were doing, and he personally drove us back to the ryokan. Genuinely, he had no obligation to do so, but he still chose to go out of his way to help us on multiple occasions. The owner is so kind it is heart-warming. Breakfast!!! Yes, he provides breakfast and drinks for very reasonable prices.
It's a bit far from the main train stations and a bit of an uphill walk. Nothing to crazy but about 7-14 mins from the bus stops.
Reviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe ryokan is close to a bus station, restaurants and convenient stores, so the location is very good! It was a very nice and quiet place. The room and bathroom were very clean and the host very friendly and accommodating! The onsen, even though basic, it was amazing to relax in after a long day of sightseeing.Their theme is trains and the decorations are relevant to this but in an elegant way! It was like a Ghibli studio movie! I highly recommend this ryokan!
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe owner was an exceptional host. So lovely and happy to help in any way he could. The accomodation was very serene and quiet. Great break from the big cities. Loved this experience of staying in a traditional Japanese ryoken. Would definitely stay again.
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewOur stay at Yupopo was truly wonderful. Dai was an incredibly friendly and helpful host who made us feel right at home. This was by far the best place we stayed during our three-week Japan trip! The beds were super comfortable, and we loved wearing the yukata. The onsen at the homestay was relaxing, and Dai’s breakfast was simple yet delicious. A special touch was the homemade soy milk brownies he served upon arrival — such a thoughtful gesture! Overall, we really enjoyed our time here and would love to return. 🥰❤️
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewEverything was so well organised
In general everything was good!
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe owner was amazing. Private onzen great and owner made us delicious breakfasts
Reviewed: 18 April 2025 · Stayed in March 2025
Verified reviewThis was a totally charming place, great atmosphere, nice room, and very enjoyable private onsen, all that in beautiful countryside setting. First of all, however, we appreciated our wonderful host, so friendly, helpful, and smiling. Probably our best host ever :-)
everything was just fine
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewLove the place. Just hope the breakfast was Japanese. There's nothing else to complain about for the rest. Would recommend. And very likely would come again!
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewIf you're interested in a simple, relaxing ryokan experience, this is a fantastic choice. The host was very kind and accommodating, even bringing me a slice of homemade cake in the evening. Everything was what I could hope for - a spacious and clean bedroom with tatami flooring, very comfortable futon, and access to a private onsen both at night and in the morning. The homemade breakfast was also delicious, would highly recommend.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewOwner is really nice and the breakfast was delicious! Especially the bread. The onsen was really nice too. The location is good because there is a bus stop nearby that you can use to get to lake ashi and buses are very frequent.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewI don't really review hotels on booking - because the review system is not very effective. Everything needs to be rated the best ever, when it isn't. I've rewritten this review to up my rating to a 9 (it was an 8, but it's probably an 8.5 or above). Would I recommend the Yupopop - yes. It's a simple quite charming ryoken with onsen. Good value for the area and the owner Dai is a very thoughtful and the offered excellent Japanese service. We were a bit late arriving (because the Shinkensen was delayed!) but he adapted with good grace. The ryokan is a bus ride from Hakone-yumato and then a 10 minute walk. For exploring the wider Hakone area it’s then a short local bus ride over to Gora, its impressive museums and the cable car (to do the loop). One tip, the onsen is central to all rooms, so you need to reserve it (for free). Evening sessions are more for relaxing and mornings shorter for a morning shower/clean. It's easily done and a nice authentic experience, just need to know/understand.
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewowner is the nicest guy
The onsen was untrustworthy
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewDai was such a wonderful host! He was very accommodating with my groups dietary restrictions. The private onsen was wonderful to have access to, and the breakfast was delicious. Overall, it was a great experience.
The location is more remote than some other Ryokan. Be prepared for a small uphill hike if you're taking the bus there.
Reviewed: 1 March 2025 · Stayed in January 2025
Verified reviewWelcome food, clean, private bath
Wish more hot water temperature
Reviewed: 20 January 2025 · Stayed in December 2024
Verified reviewIt s a very nice, quiet place. Perfect for traditional staying. The owner is so polite and helping, we loved staying with them! Thank you so much for everything!
Nothing
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewThe host was great!
The location is hard to get to without car
Reviewed: 7 January 2025 · Stayed in January 2025
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