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Reviews of YUPOPPO Hakone 2 stars

250-0631 Kanagawa, Hakone, Sengokuhara 1285-35, Japan

#9 of 161 hotels in Hakone

Guests' Choice

Review score

Based on 101 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 13 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night

    Everything was great. Accommodation is in the woods and all you can hear are crickets. It's great place to take a break from Tokyo. Room was clean and bed was extra comfortable. Hot spring was something you should definitely try. All in all, great experience.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    10
    Best Host and best stay in Hakone
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a bit far from the main train stations and a bit of an uphill walk. Nothing to crazy but about 7-14 mins from the bus stops.

    This is by far one of the best getaway vacation spots I've been to this trip in Japan. Yupoppo Hakone is an extremely homey, comfortable, and relaxing ryokan (hotel/airbnb). I am basing this review on the following factors: Environment and Atmosphere: The ryokan is decorated aesthetically, showcasing themes of trains, soft music in the lobby, and overhead lights. The guestrooms are traditional Japanese and features Japanese futons. Each room is well-equipped with water, tea, and a tv. Right off the bat, I noticed how clean and minimalistic the room was. There was no dust anywhere - even behind the tv!!! The private onsen is comfortable with multiple windows for airflow, well-kept stone flooring, and area for washing and drying. The spring water is rich, hot, and relaxing. Juxtaposed from the outdoors, particularly during storms, you can really begin to appreciate the warmth and relaxation. Hospitality: The owner is a professional, caring, and truly amazing host. He goes above and beyond in every sense of the term. He makes sure you are well taken cared of and goes out of his way to ensure your travel is safe. To share a personal experience, when we came, it was during storming, and we were unaware that certain local bus lines and activities were suspended. Before heading out for the day, he took time to stop us and let us know of alternative routes and different activities we could engage in. One evening, as we were preparing to head back from a location 20 minutes away, all buses and taxies were discontinued due to landslide warnings and storms. Unprompted, he reached out by email to ask how we were doing, and he personally drove us back to the ryokan. Genuinely, he had no obligation to do so, but he still chose to go out of his way to help us on multiple occasions. The owner is so kind it is heart-warming. Breakfast!!! Yes, he provides breakfast and drinks for very reasonable prices.

    Stayed in August 2025

  • Reviewed: 29 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The ryokan is close to a bus station, restaurants and convenient stores, so the location is very good! It was a very nice and quiet place. The room and bathroom were very clean and the host very friendly and accommodating! The onsen, even though basic, it was amazing to relax in after a long day of sightseeing.Their theme is trains and the decorations are relevant to this but in an elegant way! It was like a Ghibli studio movie! I highly recommend this ryokan!

    Stayed in May 2025

  • Reviewed: 19 May 2025

    10
    A home away from home
    • Leisure trip
    • People with friends
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Our stay at Yupopo was truly wonderful. Dai was an incredibly friendly and helpful host who made us feel right at home. This was by far the best place we stayed during our three-week Japan trip! The beds were super comfortable, and we loved wearing the yukata. The onsen at the homestay was relaxing, and Dai’s breakfast was simple yet delicious. A special touch was the homemade soy milk brownies he served upon arrival — such a thoughtful gesture! Overall, we really enjoyed our time here and would love to return. 🥰❤️

    Stayed in April 2025

  • Reviewed: 2 May 2025

    10
    Amazing!
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    In general everything was good!

    Everything was so well organised

    Stayed in April 2025

  • Reviewed: 20 April 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The owner was amazing. Private onzen great and owner made us delicious breakfasts

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    Absolutely wonderful host and beautiful place
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night

    everything was just fine

    This was a totally charming place, great atmosphere, nice room, and very enjoyable private onsen, all that in beautiful countryside setting. First of all, however, we appreciated our wonderful host, so friendly, helpful, and smiling. Probably our best host ever :-)

    Stayed in March 2025

  • Reviewed: 7 April 2025

    9.0
    Recommended place to stay
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Love the place. Just hope the breakfast was Japanese. There's nothing else to complain about for the rest. Would recommend. And very likely would come again!

    Stayed in April 2025

  • Reviewed: 23 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    If you're interested in a simple, relaxing ryokan experience, this is a fantastic choice. The host was very kind and accommodating, even bringing me a slice of homemade cake in the evening. Everything was what I could hope for - a spacious and clean bedroom with tatami flooring, very comfortable futon, and access to a private onsen both at night and in the morning. The homemade breakfast was also delicious, would highly recommend.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    Great place to stay in Hakone
    • Leisure trip
    • Solo traveller
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Owner is really nice and the breakfast was delicious! Especially the bread. The onsen was really nice too. The location is good because there is a bus stop nearby that you can use to get to lake ashi and buses are very frequent.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    We enjoyed our stay at Yupoppo! And our (short) visit to Hakone.
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    I don't really review hotels on booking - because the review system is not very effective. Everything needs to be rated the best ever, when it isn't. I've rewritten this review to up my rating to a 9 (it was an 8, but it's probably an 8.5 or above). Would I recommend the Yupopop - yes. It's a simple quite charming ryoken with onsen. Good value for the area and the owner Dai is a very thoughtful and the offered excellent Japanese service. We were a bit late arriving (because the Shinkensen was delayed!) but he adapted with good grace. The ryokan is a bus ride from Hakone-yumato and then a 10 minute walk. For exploring the wider Hakone area it’s then a short local bus ride over to Gora, its impressive museums and the cable car (to do the loop). One tip, the onsen is central to all rooms, so you need to reserve it (for free). Evening sessions are more for relaxing and mornings shorter for a morning shower/clean. It's easily done and a nice authentic experience, just need to know/understand.

    Stayed in March 2025

  • Reviewed: 9 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The onsen was untrustworthy

    owner is the nicest guy

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    A wonderful little Ryokan
    • Leisure trip
    • People with friends
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The location is more remote than some other Ryokan. Be prepared for a small uphill hike if you're taking the bus there.

    Dai was such a wonderful host! He was very accommodating with my groups dietary restrictions. The private onsen was wonderful to have access to, and the breakfast was delicious. Overall, it was a great experience.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Wish more hot water temperature

    Welcome food, clean, private bath

    Stayed in January 2025

  • Reviewed: 20 January 2025

    10
    The onsen experience was amazing. Comfortable rooms. I was there on december and thanks to ac in the room we werent cold
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It s a very nice, quiet place. Perfect for traditional staying. The owner is so polite and helping, we loved staying with them! Thank you so much for everything!

    Stayed in December 2024

  • Reviewed: 12 January 2025

    10
    Awesome host, comfortable stay, really cool train collection! Can't wait to stay again :)
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night

    The location is hard to get to without car

    The host was great!

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    This accommodation offered a charming and relaxing experience, with a clean and spacious traditional Japanese room, a de
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Honestly, there is nothing to complain about.

    The accommodation is idyllically situated on the outskirts of the village surrounded by forest. There are good restaurants and a convenience store in a walking distance. The journey from Hakone-Yumoto by bus is quite long but the on-ride views are very rewarding. The house is just the cutest little place. The owner is always helpful, very kind and takes care of everything. Our traditional style room was very large by Japanese standards and the entire accommodation was clean and tidy. The lovingly prepared breakfast was excellent and the absolute highlight is the private Onsen you can book on a hourly basis. If we ever come back to Hakone this will be our go-to place. Thank you for this awesome experience!!

    Stayed in December 2024

  • Reviewed: 3 January 2025

    10
    The most relaxing stay you could find
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing! After checking out we were sad we hadn't booked for one more night!

    If I could give more than 10 I would. The location might be a bit discouraging, but honestly after a very stressful day, Dai-san's kindness and the amazing private onsen were so, so refreshing! I could have a bath with my boyfriend after booking at the check in, it was incredible The neighbourhood is so nice and cozy, it's super close to the forest and there is a bus station connected to the main stations (unfortunately, we were a bit unlucky because there was the Ekiden race in Hakone on 2nd and 3rd January, and some buses were cancelled) The dinner and breakfast were amazing, everything was delicious and Dai-san basically made everything. Super nice really. The futon were super comfortable for me! Really recommended :)

    Stayed in January 2025

  • Reviewed: 5 December 2024

    10
    Great experience!
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice ryokkan and owner! Would recommend! A bit far from the center but a great way to escape from all the tourists and many options to have dinner nearby + bus stop very close.

    Stayed in November 2024

  • Reviewed: 29 November 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Everything about Yupoppo exceeded our expectations! From the “welcome cake” to the private onsen, to the futons themselves, we had the best time. I wish we would’ve stayed longer than a day; If we had known how wonderful and beautiful everything would be, we definitely would’ve planned for a longer stay. Dai was an incredible host and so so sweet.

    Stayed in November 2024

  • Reviewed: 28 November 2024

    10
    Hakone ryokan that feels like home
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    This is our very first ryokan experience and we were super impressed by Mr. Dai’s service. We stayed here for two nights, and there was room service where he cleaned the room, replenished our toiletries and drinking water, and provided another set of neatly folded yukatas. We also enjoyed our private onsen session every night, the water was not too hot hence we could soak and relax comfortably for a long time. Mr. Dai is also very kind to keep our luggage before check in and after check out so we can explore Hakone without dragging the luggage around. I have read from the other comments that it was steep going up to Yupoppo, but honestly, there is nothing to worry about. We came with 2 large luggage that were about 20kgs each, and had no issue going up the hill. (It was just a short hill to climb and was flat afterwards, about 7mins walk from the bus stop)

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Great Ryokan with private onsen
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Everything was very nice in this very traditional Ryokan, including the little train-oriented decor. The owner was very kind and helpful, and also gave us an unexpected little welcome cake. The possibility to book a private onsen (male & female together) in the evening and morning was also much appreciated!

    Stayed in November 2024

  • Reviewed: 13 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Anything

    The private onsdn was fantastic. The owner gave us handmade cake when we arrived. He was super nice and his son very cute We have a lot of relax. The room was super clean and the futon were super comfortable. He also provide us with yukata.

    Stayed in November 2024

  • Reviewed: 23 October 2024

    10
    Stayed for one night and would recommend to anyone. Our host was incredibly friendly and helpful, and the room and facil
    • Leisure trip
    • People with friends
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Very easy to find, staff were very friendly and helpful, room was excellent, hot spring onsen was also very relaxing.

    Stayed in October 2024

Showing 1 – 25

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