I have no real complaints. Just be prepared this is an authentic Japanese ryokan and dinner and breakfast are served within a specific window. So be prepared to eat at those times.

The private onsen was perfect, truly a once in a lifetime experience to relax like that with a beautiful view of the pacific and the city of Atami. The food was also some of the best we've ever had and an outstanding example of japanese cuisine. Both dinner and breakfast were a master class in cooking and hospitality. We personally took a walk up from Atami station and despite the heat found the views along the way extraordinary. Once we arrived there we were treated to some of the best service I've ever experienced at a hotel. Truly an exceptional staff.

Stayed in August 2025

The only thing is that we wish was there is an option to order food or water or any near snacks (as everything else is a bit far from the property)

The friendly staff The location and view amazing Cleanliness The food experience

Stayed in June 2025

We have nothing to say except that we missed the place.

The property is very cozy and offers a stunning view of Atami. The staff members are extremely attentive. Both breakfast and dinner are delicious, featuring fresh vegetables and meat. Be sure to come with a big appetite, as they serve generous portions. Additionally, the resort provides a shuttle service to and from the property. Thank you to everyone for making my daughter and me feel so welcome.

Stayed in June 2025

This is so small I feel silly even mentioning it, but I love the scent of incense and wish they had burned even more of it in the room corridors to add to the ambiance

This private property and its kind staff are incredible. We had two traditional Japanese dinners and two breakfasts with our stay, and the variety and quality of meals were excellent, light but hearty, with reasonable prices for sake add-ons during dinner. They even provided menus for the extensive meal sets in English and spoke to us frequently in English, which we did not expect but so very much appreciated as our Japanese is not great. The Aoi room is beautiful and private - it's setup with a living area (that can accommodate futons) and a more western bedroom with the shower and private onsen patio. The roomwear included ensured we had clean houseclothes for time spent out of the onsen, and yukata are provided for dinner. When we arrived, they placed our luggage on a mat to ensure our outside baggage did not touch/damage the tatami mats - that's how clean and attentive they are. The amenities (soap/shampoo/etc) were amazing, and I think they even filter their shower water because it was quite soft. The provided free drinks (soda, beer, water) in the fridge, coffee service, and tea service with locally made tea and wagashi in the living room were excellent perks and ensured our two night stay, extended to further enjoy the ryokan in addition to Atami, was a great choice. This ryokan also provides a shuttle down the winding road into town, which we used daily and easily picked up/dropped off at the Atami train station depot. I was honestly sad to leave, I think about the bath probably every day.

Stayed in May 2025

Amazing! Very try clean and welcoming environment. Didn’t leave the hotel at all since we were only there for one night, but the rooms were spacious and comfortable.

Stayed in May 2025

It was truly a 10/10 stay Only tiny ask would be to have more coffee available

Beautiful and relaxing with amazing staff and great service and food

Stayed in May 2025

Not a thing

From the moment the staff greeted us until they escorted us to our shuttle it was a wonderful experience. Sitting in the onsen watching the rain drip off the trees and the birds greeting the sunrise was magical

Stayed in May 2025

I stayed at this ryokan with my partner. We had never stayed at one before, and learned Atami was renowned for being a weekend getaway for Tokyo salaryman during the 1950s-1980s and famous for their hot spring resorts, so Watei Kazekomichi checked many boxes for being a traditional styled accommodation with private baths for shy guests. Our stay at this beautiful ryokan was to celebrate our anniversary, and to my surprise, our engagement. We wanted to visit somewhere outside of Tokyo and my partner fell in love with the coastal town of Atami. We were picked up and dropped off at Atami Station by the hotel staff, who were extremely friendly, helpful, and kind. We stayed in the Kiritsubo room and it offered beautiful views of the city from the main living area and from the bath. There is also an outside shower room and a toilet room. The bedroom offers two full/twin sized futons. We enjoyed kaiseki styled dinner and breakfast in intimate private booths, which we both greatly appreciated after the people fatigue we experienced from Shinjuku Station and Tokyo in general. I want to thank with all of my heart the staff at Watei Kazekomichi. You were all so kind and understanding and patient, and I enjoyed being able to use what little Japanese I knew to talk about Babymetal and punk music with one of your staff members. I hope we conveyed how much we appreciated the town of Atami and those who live and work there. I hope we can return again and experience more of your beautiful town. You made the trip of a lifetime an unforgettable beautiful memory.

Stayed in February 2025

Absolutely astonishing experience, amazed by thoughtful details throughout our stay. Property well maintained and is very clean. Staff are just amazing.

Stayed in May 2025

Staff were friendly and the room was great. Onsen had a direct view to sakura trees (went during sakura season). Food / kaiseki was excellent. Made a request when I first booked 4 months ago to alter food due to dietary restrictions, and the staff remembered and gave the requested meal. They also picked us up at Atami station before check-in, and dropped us back at the same station after check out.

Stayed in April 2025

Clean

Stayed in April 2025

Exactly how shown in the pictures! Top stay which incredible hosts and service, perfection 👌

Stayed in April 2025

Nothing to note. Truly was an amazing stay.

The experience as a whole. It is really difficult to choose just one thing. Having breakfast and dinner included as add-ons is a MUST for your stay. Try to make it for the shuttle bus time, much easier on the travel. Also add a massage! As soon as you arrive, book one for that night (if you're staying just for one night) because the time slots get filled quickly.

Stayed in March 2025

It was such a beautiful and surreal experience from first entering the Ryokan to the last day. The private onsen, service and meals were exceptional! Highly recommended place and we would love to return to Watei Kazekomichi again.

Stayed in March 2025

none

amazing private onsen to enjoy with partner/spouse/friend. shuttle service is very nice for pickup and drop off from the train station.

Stayed in January 2025

It is a bit far away from the city area. That's honestly the only small thing I would complain, but they cover it by asking you if you want a shuttle to which stations to be dropped off, and picked up as well.

The view was immaculate! Just seeing it from their reception already, that you are in for a treat! The hospitality of the place is great as well! They were very kind and very responsive with my request!! The food was amazing as well! I've never had this type of food presentation be that fancy and taste good as well! Props to the chef for the food! I would definitely come back to stay at this place if I ever get the chance again.

Stayed in January 2025

A very good private onsen room. We didn’t go for the dinner option but judging by breakfast the chefs are very talented. We just didn’t want a kaiseki option as dinner. The beds are really comfortable and the staff go out of their way to make you comfortable. We wanted a more isolated onsen experience that focused on our privacy and that’s what we got.

Stayed in January 2025

I only wish we could have had dinner in our room! But really not a big deal at all.

The ryokan was gorgeous, beautiful view, very well appointed. The private onsen was incredible, looking out over Atami Bay. I felt very relaxed enjoying the hot tea provided. The dinner and breakfast were awesome and private. The service at the ryokan was exceptional as well, from the email communication beforehand, to the pickup/dropoff service, to our baggage handling, to the servers at the restaurant. High quality pajamas too. All 10/10.

Stayed in November 2024

We had a private dinner and breakfast served in our room which were both spectacular. This whole experience is first rate and incredibly special. A gem in Japan!

Stayed in November 2024

Waem hospitality, fabulous service, spacious tatami suite with wonderful view over Atami and the bay, private hot spring bath, and delicious Japanese cuisine.

Stayed in November 2024

We had a wonderful ryokan experience - amazing views from our room, exceptional food, very nice staff.

Stayed in November 2024

Quiet, serene and restful after a busy 3-weeks of touring. The view of the bay and surrounding forest was calming and beautiful. In the morning the birdsong was lively and delightful. The meals were outstanding! The best experience of our trip ( and we had many excellent meals). The presentation was lovely and the staff was attentive and helpful. We wish we could have stayed longer.

Stayed in November 2024

It was all fantastic, no complaints.

What a tranquil and beautiful property! Our room was lovely, large and had an amazing view of the city/ocean. The soaking tub was huge and relaxing and the dinner and breakfast was seasonal and delicious. The incense burned in the room before our arrival added an incredible dimension, I just had to buy a few boxes before we left.

Stayed in November 2024

Nope

The experience was exceptional from start to finish. The room offered stunning views, and the service was truly top-notch with warm and attentive throughout our stay. Both dinner and breakfast were sensationally prepared and beautifully presented, making our stay such a memorable experience.

Stayed in November 2024