Reviews of Via Inn Nagoya Station Tsubaki-cho 3 stars
453-0015 Aichi, Nagoya, Nakamura-ku Tsubakicho 9-13, Japan
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe only stayed one night but it was worth it. The breakfast buffet had lots of options. The room was tidy and clean and the staff was very respectful.
Thank you very much for choosing to stay with us and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed your stay, found your room clean and tidy, and appreciated our breakfast buffet and service. Your positive comments regarding our staff are especially appreciated. We look forward to welcoming you again should your travels bring you back to Nagoya. Via Inn Nagoya Eki Mae Tsubakicho Manager
Thank you very much for choosing to stay with us and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed your stay, found your room clean and tidy, and appreciated our breakfast buffet and service. Yo… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewRooms are smallish but everything else was great. Staff were very nice, the room was very clean and everything felt new. We were also given two adjacent rooms, as requested. And 5 minutes walk from Nagoya Station! Would stay again!
I wish they had connecting rooms or rooms with two double beds.
Thank you very much for sharing your feedback regarding your stay with us. We are delighted to hear that you found our staff friendly, your room clean and well-maintained, and that the location near Nagoya Station was convenient. We are also pleased that we could accommodate your request for two adjacent rooms. We appreciate your suggestion regarding connecting rooms or rooms with two double beds. While we are unable to guarantee such arrangements at this time, we will certainly take your feedback into consideration as we strive to improve our services and facilities. It would be our pleasure to welcome you again on your next visit to Nagoya. Sincerely, Via Inn Nagoya Ekimae Tsubakicho General Manager
Thank you very much for sharing your feedback regarding your stay with us. We are delighted to hear that you found our staff friendly, your room clean and well-maintained, and that the location near Nagoya Station was convenient. We are als… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location, great bathroom!
Thank you very much for choosing to stay with us and for sharing your wonderful feedback. We are truly delighted to know that you enjoyed both our convenient location and the comfort of our bathroom facilities. Your kind words serve as great encouragement to our entire team, as we continually strive to provide our guests with a pleasant and memorable experience. It would be our sincere pleasure to welcome you back should your future travels bring you again to Nagoya, and we will do our utmost to make your next stay even more enjoyable. VIAINN NAGOYA EKIMAE TSUBAKICHO Manager
Thank you very much for choosing to stay with us and for sharing your wonderful feedback. We are truly delighted to know that you enjoyed both our convenient location and the comfort of our bathroom facilities. Your kind words serve as gre… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood location, rooms not too small by Japan standards, overall pretty clean room except for the hair on the pjs, very good value
Pajamas that they provide had a long hair on it when I arrived
Thank you very much for staying with us and for sharing your feedback. We are pleased to hear that you found our location convenient and the room comfortable and good value. However, we sincerely apologise for the oversight regarding the cleanliness of the pyjamas. This does not reflect our usual standards, and we will reinforce our cleaning and inspection procedures to prevent a recurrence. We appreciate your kind words and look forward to welcoming you again on your next visit to Nagoya. General Manager VIAINN Nagoya Ekimae Tsubakicho
Thank you very much for staying with us and for sharing your feedback. We are pleased to hear that you found our location convenient and the room comfortable and good value. However, we sincerely apologise for the oversight regarding the c… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIt took me only 4 minutes or so to reach here from JR Nagoya. The single room was very cozy and the bathtub was large enough for me (170 cm) to stretch my legs. I stayed here for one night after I enjoyed watching Dragons vs Tigers at Nagoya Dome. It took me around 30 minutes to get the ball park. I will stay here again if I have a chance to visit Nagoya in the future.
Nothing in particular
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewFantastic location, right next to Nagoya Station. You can essentially get to the hotel via the underground mall called Esca. Which is great during the summer when it's really hot. Has drip coffee and tea available in the lobby which is great for a coffee addict like myself.
The room we got was really tight. Kind of packed against the fire escape wall. Which meant it had less total floor space. So make sure you check the specific room details to get the bigger rooms.
Thank you very much for staying with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location near Nagoya Station, as well as the easy access through the Esca underground mall. It is also wonderful to know that our complimentary drip coffee and tea in the lobby added to the comfort of your stay. We sincerely regret that the room size did not fully meet your expectations. We appreciate your valuable comments, and we will keep them in mind as we continue to improve our services and provide clearer room information for our guests. We look forward to the opportunity to welcome you again on your next visit to Nagoya.
Thank you very much for staying with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location near Nagoya Station, as well as the easy access through the Esca underground mall. It … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewSuper close to train station, lots of restaurants and stores nearby
Kinda small for two person
Thank you very much for choosing Via Inn Nagoya Ekimae Tsubakicho from among the many hotels available. We are glad to hear that you were generally satisfied with your stay. There are many restaurants around the hotel, so we hope you will enjoy them all. Our staff also have recommended restaurants, so please feel free to ask. Finally, we would like to thank you again for taking the time to send us your reviews of your stay despite your busy schedule. We look forward to welcoming you back again. Manager, Via Inn Nagoya Ekimae Tsubakicho
Thank you very much for choosing Via Inn Nagoya Ekimae Tsubakicho from among the many hotels available. We are glad to hear that you were generally satisfied with your stay. There are many restaurants around the hotel, so we hope you will… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewnear the station, the hotel cares for ecology, nice samples for skin and hair
we were there in summer and the room was much too warm
Thank you very much for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location, eco-friendly initiatives, and the quality of our skincare and haircare amenities. However, we sincerely apologize that the room temperature during your summer stay did not meet your expectations.As a countermeasure, we provide a guide from the front desk with tips on how to cool the room more efficiently. If you stay with us again, please feel free to ask our front desk staff for assistance. We will take your comments seriously as we continue to improve our facilities and guest comfort. If you have the opportunity to visit again, we would be delighted to welcome you back and provide a more comfortable experience. Warm regards, VIAINN Nagoya Ekimae Tsubakicho, Manager
Thank you very much for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location, eco-friendly initiatives, and the quality of our skincare and haircare amenities. However, we sincerely ap… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewTight room like so many in Japan, but clean with an excellent shower and comfortable beds. Also conveniently close to the train station.
Nothing
Thank you very much for staying at Via Inn Nagoya Ekimae Tsubakicho. We are very happy to receive your kind words about the room. Your words encourage us and we will continue to work hard. We appreciate your valuable feedback and will share it with our staff to make improvements. If you have the opportunity to come to Nagoya, please stay with us again. Manager, Via Inn Nagoya Ekimae Tsubakicho
Thank you very much for staying at Via Inn Nagoya Ekimae Tsubakicho. We are very happy to receive your kind words about the room. Your words encourage us and we will continue to work hard. We appreciate your valuable feedback and will share… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewGood location near train station. Good value for the price
Good location
Thank you very much for using Via Inn Nagoya Ekimae Tsubakicho. I am glad that you had a comfortable stay. We look forward to seeing you again. Manager of Via Inn Nagoya Ekimae Tsubakicho
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat location. There is takoyaki restaurant nearby.
The pillow was little bit uncomfortable.
Thank you very much for staying with us and for your valuable feedback. We’re delighted to hear you enjoyed our convenient location and the nearby takoyaki restaurant. We apologize if the pillow did not meet your expectations. We will take your comment into consideration as we strive to improve the comfort of our guests. We hope to have the opportunity to welcome you again in the future. VIAINN Nagoya Ekimae Tsubakicho, Manager
Thank you very much for staying with us and for your valuable feedback. We’re delighted to hear you enjoyed our convenient location and the nearby takoyaki restaurant. We apologize if the pillow did not meet your expectations. We will take… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat location, nice and quiet
Very small room.
Thank you very much for your feedback. We are glad to hear that you enjoyed our convenient location and quiet atmosphere. We apologize if the room felt smaller than expected. We will continue to do our best to provide a comfortable stay for all our guests. We hope to welcome you again in the future. VIAINN Nagoya Ekimae Tsubakicho, Manager
Thank you very much for your feedback. We are glad to hear that you enjoyed our convenient location and quiet atmosphere. We apologize if the room felt smaller than expected. We will continue to do our best to provide a comfortable stay for… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation and wooden floor
The curtain cannot cover all the sunlight
Thank you very much for your feedback. We are glad to hear that you appreciated our location and wooden flooring. We apologize for the inconvenience caused by the curtains not fully blocking the sunlight. Your comment is very valuable, and we will consider improvements to enhance our guests’ comfort. We hope to welcome you again in the future. VIAINN Nagoya Ekimae Tsubakicho Manager
Thank you very much for your feedback. We are glad to hear that you appreciated our location and wooden flooring. We apologize for the inconvenience caused by the curtains not fully blocking the sunlight. Your comment is very valuable, and … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewOverall good
Nothing
Thank you very much for staying with us and for your positive feedback. We are glad to hear that your overall experience was good. We hope to welcome you again in the future. VIAINN Nagoya Ekimae Tsubakicho, Manager
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery modern & comfortable, short walk to the station. Nice staff service.
None
Thank you very much for your kind review. We are delighted to hear that you found your stay comfortable and enjoyed our modern facilities and convenient location near the station. Our staff will be pleased to know their service made a positive impression. We look forward to welcoming you again in the future. VIAINN Nagoya Ekimae Tsubakicho Manager
Thank you very much for your kind review. We are delighted to hear that you found your stay comfortable and enjoyed our modern facilities and convenient location near the station. Our staff will be pleased to know their service made a posit… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe staff were helpful. The location was easy to find and close to a lot of restaurants. The queen sized bed was nice and a good enough size for two adults and a two year old. The small gift bag and treatment for the toddler were nice as well.
A lot of small bugs in the bathroom. It seemed like they'd been there for awhile because I cleaned about a dozen, living and dead, off the ceiling of the shower. There were some others crawling around the rim of the bathtub and around the sink though. Thankfully they didn't seem to be outside of the bathroom. Definitely the main issue I had with the place. The amenities and breakfast were also lackluster. More could be said, but really the bugs are the only major deterrent.
Thank you for staying at ViaInn Nagoya EkimaeTsubakicho. We are regret to hear you had a problem in bathroom. We clean bathroom every day; however, it is not enough to remove the bugs out from there. We shall check the nest, if any, in the bathroom and make it clear to next time you visit. Thank you for taking time to comment about it. Manager, ViaInn Nagoya EkimaeTsubakicho
Thank you for staying at ViaInn Nagoya EkimaeTsubakicho. We are regret to hear you had a problem in bathroom. We clean bathroom every day; however, it is not enough to remove the bugs out from there. We shall check the nest, if any, in the… Show more