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  5. Reviews of Hotel Villa Fontaine Tokyo-Ueno Okachimachi

Reviews of Hotel Villa Fontaine Tokyo-Ueno Okachimachi 3 stars

111-0056 Tokyo-to, Taito-ku Kojima 2-4-4, Japan

#921 of 1,485 hotels in Tokyo

Guests' Choice

Review score

Based on 119 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.0

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 27 June 2025

    8.0
    Fantastic location and great value to see Tokyo
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 3 nights

    It was somewhat difficult to get around the room because we had larger pieces of luggage which took up a lot of space

    Great location in central tokyo - it was very easy to get to a number of train stations within 15 minutes of walking, The room was small but comfortable, and we ended up getting a room facing the skytree which was a really pretty sight

    Stayed in June 2025

  • Reviewed: 2 June 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Run of House - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    10 min walk to the nearest metro station. Far if traveling with luggage. Rooms are a bit cramped and no daily bed sheets replacements. Breakfast is expensive

    Good service

    Stayed in May 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Easy clean comfortable. Close to statiom

    Stayed in June 2025

  • Reviewed: 30 May 2025

    8.0
    Good hotel that does the basics well
    • Leisure trip
    • Group
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights

    Room a bit smaller than it appeared in the photo but was still comfortable. Not many coffee or food places in the area to wander to but there is a 7/11 a 5 minute walk away which saved the day. Location was not quite as good as I originally thought as the nearest station (5 min walk) doesn't have as many convenient connections as I hoped. 2 other stations a 10 minute walk do though so not bad but when it was raining or late at night it felt far away. That was on me as I only checked a few connections.

    Helpful staff and easy check in. It has everything you need. Airconditioning in the room and options for if you want your room serviced which I like as I often think it is wasteful.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    8.0
    Good value near Shin-Okachimachi station.
    • Leisure trip
    • Family with young children
    • Run of House - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel room was clean but the bathroom had a slight odor of mold. The other thing I did not like was the hard bed. It was very stiff.

    Clean, proximity to Shin-Okachimachi station and friendly helpful staff were good points for this older hotel. The nearest three 7-11 convenience stores, which have ATM machines, are proximately two blocks on foot.

    Stayed in May 2025

  • Reviewed: 25 April 2025

    8.0
    I enjoyed my stay. The staff were super helpful.
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights

    The beds could have been more comfortable but were ok. Another pillow would have been nice. There was not a lot of room for large luggage.

    I liked the layout of the twin single room. It was nice to have a couch. We used the side table as a bedside table, which was more practical. I liked the big windows had a nice view. The fridge and microwave were useful. I liked the smoking facility downstairs. It was good to have coffee, toothbrush etc. The location was great, close to stations and shopping.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Not a very good location, 20 min walking to ueno station, hard to do with luggage and no restaurants or convenience stores close.

    Clean, comfortable, nice staff

    Stayed in April 2025

  • Reviewed: 15 April 2025

    8.0
    Size matters
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room size is pretty small. Before booking it we did a lot of research on booking and we see that this is the trend in Tokyo/Japan. Actually we chose this hotel because the room seemed larger than others in pictures. So while it may be larger than others, you should take into consideration that there is not too much space. There was no closet for our clothes, just a small bar with 5 hangers. We have asked for 10 more for our laundry to better dry over the night and they gave us, so bonus for staff.

    The hotel is located in Taito city which is very chill and quiet compared to vibrant Shinjuku or Shibuya. For us it was a plus to stay in such an area. The closer subway station is E10 (Shin Okachimachi) which will gonna take less than 5minutes to be there. For 10-12 minutes you can get to Okachimachi where many lines connect. Nearby there are all 3 big markets (lawson, 7eleven and family mart). Also, Ueno Ameyoko Shopping street is at 10 minutes distance, it worth visiting, there are a lot of shops and good japanese restaurants. The room was clean and the bed was comfortable. We had a room at 10th floor with Tokyo skytree view. Japan Tip: the subway station names are hard to be pronounced/followed on google maps but they have numbers associated (E10 meaning the 10th station on line E). You do not have to know your destination name, just its number so if it will be less than 10 then it will be on platform X, greater than 10 on the other platform. You can only follow numbers, they are very well displayed all over the place. It saved us a lot of time and made us go easily between destinations.

    Stayed in April 2025

  • Reviewed: 25 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Renovated Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel is a bit farther from Ueno, but it's in a quiet location. The staff were kind, helpful, and spoke good English. The double room was smartly designed and modernly equipped. It even had a large bathtub, which is quite rare. I definitely recommend staying here!

    Stayed in March 2025

  • Reviewed: 10 March 2025

    8.0
    I enjoyed it
    • Leisure trip
    • Solo traveller
    • Renovated Double Room - Non-Smoking
    • Stayed 4 nights

    location was convinient within walking distance to metro stations and some active areas. room was of adequate size, big enough comparing to other hotels in the same price range.

    Stayed in March 2025

  • Reviewed: 17 February 2025

    8.0
    Small, but comfortable
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Room was very small. We moved the bed so we could get down each side. Spent little time there, but the staff were lovely and extremely helpful

    Staff were wonderful. Very clean, very safe. Quiet.

    Stayed in February 2025

  • Reviewed: 30 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Renovated Double Room - Non-Smoking
    • Stayed 4 nights

    The staff was really helpful when dealing with our request of sending out luggage to our next destination and generally very cordial! The place is an average business hotel and the rooms are quite small, but the price is fair and the location is good.

    Stayed in December 2024

  • Reviewed: 11 November 2024

    8.0
    A perfect base to explore Tokyo
    • Leisure trip
    • Couple
    • 【Short Stay】Renovated Double Room - Non-Smoking (17:00 Check in)
    • Stayed 19 nights
    • Submitted via mobile

    Nothing the hotel surpassed our expectations in quality and value for money.

    Proximity to train stations was excellent and the closeness of restaurants,supermarkets and attractions was superb. The staff are excellent,friendly and knowledgeable. Our room was spotless and well maintained throughout our stay. Clean towels,nightwear and fresh linen was supplied on a daily basis. No hesitation in returning to stay.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    9.0
    Despite the small quibbles we were very happy with our stay.
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small bedroom. Pillows too high and hard. Not allowed to open window.

    Tranquil setting but close enough to stations, restaurants.

    Stayed in November 2024

  • Reviewed: 24 August 2024

    8.0
    Apart from the laundry issue, on the whole it was very good.
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    The are only two washing machines for the whole hotel and they are never available. We had so seek for a laundry facility, 5 min away.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    This hotel is value for money in Tokyo
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 5 nights

    In terms of price, size, and location, this hotel is value for money

    Stayed in July 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Very close to metro stations. Clean room and bathroom. Microwave oven in the room, which is very friendly to travellers concerning about budgets.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Renovated Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Conveniently located to train station n nearby shopping

    Stayed in May 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 11 nights
    • Submitted via mobile

    Very welcoming and helpful staff. Great lobby where you can hang out with friends 24/7. Has a smoking area on the first floor.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    good location would stay here again
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    W c in lobby

    Breakfast was good location was easy walk to station and shops at Ueno .

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    After first initial shock as to how small room was….we did enjoy our stay……
    • Leisure trip
    • Couple
    • Renovated Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room too small…no where for suitcases

    Good location

    Stayed in March 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Toliet Flush not good. Water from tap takes a while to heat up.

    Location. Many combi mart nearby. Easily assesible to JR Shin Okachimachi Station. This station has good eateries and shopping

    Stayed in December 2023

  • Reviewed: 1 February 2024

    7.0
    Family holiday
    • Leisure trip
    • Family with young children
    • Special Offer - Stylish Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room size. In the twin room they could not open suitcases on the floor the only room to open them was on the beds.

    The location was great - very close to a metro station and walking distance to Uneo station. The staff were great as well very friendly and helpful. The room was very clean.

    Stayed in January 2024

  • Reviewed: 15 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Renovated Double Room - Non-Smoking
    • Stayed 7 nights

    Breakfast was adequate

    Stayed in December 2023

Showing 1 – 25

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