Beautiful setting

Stayed in April 2025

We stayed in an older traditional room which was very comfortable and spacious but lacked a shower. Not a deal breaker for us with good shower facilities in Onsen.

The meals were very good, although the skewered whole trout would not be to everyone's taste. Tsutanuma pond is only 10 mins. walk from ryokan and an amazing natural feature at sunrise in autumn.

Stayed in November 2024

The spray nozzle of the washlet was very dirty.

Stayed in October 2024

Owing to road restrictions, it took much time than the estimated one to get to there but it’s not the problem of the hotel.

Great environment and landscape. Wonderful onsen, especially the private one. Friendly staff too.

Stayed in June 2024

More than one private onsen would be great

Excellent staff. Some of them might not be good at English but they tried their best in helping us.

Stayed in June 2024

The price is high but it’s totally justified.

I think it’s the most beautiful and charming hotel we stayed at so far! The rooms and onsen are just stunning, traditional looking but extremely clean and well maintained. The women’s bath is incredible, very high ceiling and you get the impression to go back in time a few centuries. The staff was exceptional, making us feel very welcome and comfortable, so friendly and helpful. The food was michelin standard, and the ryokan is basically in the middle of a beautiful forest - everything was perfect!! Thank you so much!

Stayed in May 2024

Nil

I didn’t regret for booking 2N here. It’s not cheap but there’s some which are even more expensive… We paid ¥58908 half board ( dinner +breakfast) each night for a couple. They’ve a welcome drink ( apple juice n coffee) daily. There’s a large relaxing room with comfortable chairs for you to admire the garden n ice-creams ( though very small ones) provided n water . We were given 15 min onsen free for couple-room which you can paid for 1-hr usage if you like to spend longer time with your spouse. They’ve gender segregated onsen for hotel guests free. The meals are just heavenly. Staff are helpful n friendly n can speak some English ( very important for non-locals like us who don’t speak n understand Japanese ) Definitely will come back if visiting this place again. Lastly want to thank Tsuta Onsen Ryokan and Booking.com for their alliance together so that I can book confidently without worry ( some ryokans only book via their website n it’s all in Japanese 😅🤣🥹) . Always Booking.com is my FIRST CHOICE in all my booking for hotel stay as they presented the important n relevant information clearly. Thank you Tsuta onsen ryokan and your staff for such an amazing experience and Booking.com for making booking easier.

Stayed in April 2024

Very clean, comfy, food was great and staff were welcoming.

Stayed in April 2024

the warm welcome from the staff, the line buffet breakfast, the location, and the Aomori's apple juice.

Stayed in October 2023

Hard to book and only one night was available.

Good food and Onsen.

Stayed in October 2023

The location

Stayed in October 2023

None

The quality

Stayed in October 2023

This Ryokan has one of the best hot spring water in Japan. It’s our fourth time to come visit here, and I always cannot appreciate enough everything about this Ryokan. Best Onsen, food is fabulous and staff members are super kind. We will surely come back as always.

Stayed in September 2023

Nothing. Everything was as expected.

Lovely traditional onsen, where we were the only westerners. Although staff spoke minimal English, when they realised we couldn't speak any Japanese they went out of their way to translate the menu for us. Room was wonderful and a special treat. Location is remote within the National Park, however this is made easier by having a free courtesy bus from the train station. Without a car 2 nights is probably enough, although can extend to 3 nights and one of the days catch the bus to the Oirase Gorge walking trail (however there is only 1 bus per direction per day setting the time).

Stayed in September 2023

High end hotel / historical onsen located in nature (national park, a nice walk in forest and lakes available around the hotel), with high-end japanese culinary experience in addition to traditional onsen experience. Expensive, but worth it

Stayed in July 2023

Despite the minor inconvenience of a weak WiFi signal that limited its usage to certain parts of the room, it didn't significantly dampen our overall positive impression of the place. The exceptional service, delightful accommodations, and delicious food more than made up for this small drawback.

We had an absolutely wonderful experience and we are already looking forward to returning! The room was fantastic, and the food exceeded all our expectations. The staff was exceptional, demonstrating both approachability and professionalism. Despite being the only foreigners there, we felt completely included and welcomed. This place truly made our stay memorable, and we can't wait to visit again!

Stayed in July 2023

A real onsen experience, far away in the snow, it is very traditional and local, and that's why it's great.

Stayed in April 2023

The food quality for breakfast and dinner is below average.

The surrounding of the Onsen property is beautiful and peaceful. Onsen is good. The staff are friendly and helpful, especially Mr. Matsuda.

Stayed in May 2025

The food was a disappointment. For the very high price we paid, we expected dinner to be better. The onsen was only indoors and was run down/old. Wish there was an option for an outdoor onsen in the beautiful setting instead.

The breakfast had a nice variety.

Stayed in May 2024

Chef refuse to serve omelette for breakfast at 8.50 am and was rude in refusing. The breakfast was suppose to stop at 9.am. It is not acceptable for a ryokan of this level and price. Japan "self rules and régulations" is absurd

Diner is exellent, with lots of plates and choices. cuissine is fresh. Room is clean and ofuro bath exeptional

Stayed in June 2024

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in October 2023