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Reviews of Toyoko Inn Yokohama Kannai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

231-0011 Kanagawa, Yokohama, Naka-ku Ota-cho 1-5-1 , Japan

#92 of 146 hotels in Yokohama

Guests' Choice

Review Score

Based on 37 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    7.2

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.9

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: August 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good location .. near park, stadium and of course near Chinatown.. 👍

    Stayed in August 2025

  • Reviewed: July 6, 2025

    8.0
    Great deal.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was too hard for me.

    Inexpensive.

    Stayed in July 2025

  • Reviewed: April 28, 2025

    9.0
    Great !
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    (Very minor issue) Bed was in an awkward place in room. It would have been easier to walk in the room if the bed was in another position.

    Very helpful staff. Great location.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    9.0
    perfect stay.
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 1 night

    The room had no view. only the ceiling of the building. I think it was like that because they handle booking.com reservation with low priority comared to website or in-hotel reservation.

    Clean room with perfect tidy and neat arrangements. Breakfast was really good. Toyoko Hotels chain is really good. I like the way the room is arranged and the simple atmosphere. Very good value for price.

    Stayed in April 2025

  • Reviewed: April 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk staffs should learn more to communicate in English.

    Stayed in April 2025

  • Reviewed: March 12, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very hard.

    Good size room, good toiletries. Asian breakfast.

    Stayed in March 2025

  • Reviewed: August 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast just basic

    Standart room in central positioned hotel, near Chinese town Posibility of parking

    Stayed in August 2024

  • Reviewed: June 30, 2024

    9.0
    Great location and staff in a very safe area.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights

    Small rooms but I realize standards for size are much smaller than in the US. :>)

    Nice staff. Location to our port to begin a cruise; near Chinatown and other walkable venues including a wide selection of restaurants.

    Stayed in June 2024

  • Reviewed: December 19, 2023

    8.0
    Convenient with helpful staff
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Even a short shower meant the tiny bathroom turned into a steam room.

    The staff do their best even if they have little English. They even stored our bags for free as we arrived in the morning and again as we left in the afternoon. This left us free to look around. The free breakfast was interesting but I enjoyed the self-serve coffee the most. The Inn is convenient for walking to such places as: the international passenger ship terminal, railway stations on various lines, Chinatown, the Yokohama baseball stadium, restaurants galore, and the Landing which has remarkable views.

    Stayed in October 2023

  • Reviewed: June 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We couldn't get adjoining rooms Toilet and bath is smaller than expected Matress feels too hard

    Clean, cozy rooms with enough supplies of toiletries and fresh towels everyday. The free breakfast is alright but the coffee is so good!

    Stayed in June 2023

  • Reviewed: May 6, 2023

    8.0
    Comfortable, convenient, excellent breakfast included but please try to allow earlier check-in.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in time was 16:00 and this seemed to be completely inflexible. I do not believe the cleaners finished all rooms at exactly 15:59 so that reception could not have let us have a room earlier. Coming off a long overnight flight and a mid-morning arrival this was quite difficult for us and we would have rated the hotel higher if they could have been more flexible. I do note that as polite and helpful as the Japanese are, they are sticklers for rules and if the hotel management assign a late time for check-in then reception staff stick to the letter.

    Location excellent, between Cruise Terminal and Chinatown with a nice park nearby. Included was very good Japanese breakfast. As always in Japan room was clean with good shower. Bed was harder than westeners are used to but still comfortable enough. Walking distance to underground station and Cruise Terminal. Close to Chinatown was also a good feature. Altogether very good value.

    Stayed in April 2023

  • Reviewed: May 1, 2023

    8.0
    Comfort stay and convenience location
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Not many choices for daily breakfast

    Convenience location and can reach some tourists spot like Yokohama China town, Gundam Factory, Marine Tower, Marine & Walk Yokohama and not very far from the train & subway station…..

    Stayed in April 2023

  • Reviewed: December 3, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Single Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad view from windows

    Good location to the chinatown, yamashita park and subway station. Low price and good enough breakfast.

    Stayed in December 2022

  • Reviewed: August 7, 2025

    10
    Value for money. Proximity to all amenities
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing Everything was above our expectations with affordable price.

    Closer to Osambashi Pier where my husband and I will embark on Celebrity Millennium for a 12 Japan cruise. The Asian food was delicious. The staff were friendly and helpful.

    Stayed in July 2025

  • Reviewed: June 15, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very small and the bed was hard.

    The staff was very friendly and helpful.

    Stayed in March 2025

  • Reviewed: October 22, 2024

    3.0
    My friends’non smoke reservation was gone, & we’re being asked for evidence
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Uncomfortable feeling

    No English speaking, poor communication

    Stayed in October 2024

  • Reviewed: March 6, 2024

    10
    Cute Tomakomai
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and big rooms with lots of space and friendly staff. Yamada and Suda went above and beyond to help us with our stay. So glad we booked there. Thank you. The breakfast buffet was outstanding. The fresh seasonal juices were delicious.

    Stayed in February 2024

  • Reviewed: December 2, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 1 night

    We had a great stay. The breakfast was good and the staff friendly. The location was convenient to get to Chinatown (a short walk). We only stayed one night but location was not great when taking the JR line especially if you have luggage.

    Stayed in November 2023

  • Reviewed: September 24, 2023

    10
    excellent
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Breakfast and location

    Stayed in September 2023

  • Reviewed: May 14, 2023

    10
    Great Accomodation
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    I stayed here for three nights and it was wonderful. This hotel is in a quiet location and really close to a train station, which was super convenient! The room was nice and comfortable, with plenty of room for a solo traveller such as myself to spread out in. The shower was a good size and came with shampoo and body wash. The lobby had free amenities such as green tea etc. which was really nice. Coin laundry was easy to use and very conveniently located near the lobby. The complimentary breakfast was always delicious and generous! Staff were all friendly and helpful.

    Stayed in May 2023

  • Reviewed: April 5, 2023

    10
    Happy and next time i will stay here again.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 6 nights

    -Breakfast Area very small a lot of guest in there

    -Room is big very comfort -Nice Staff -Near China Town , Yamashita Park , Gundam Factory ,Red Brick Warehouse

    Stayed in April 2023

  • Reviewed: November 20, 2022

    3.0
    not worth it
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    pillows are super hard. staff at front desk are not friendly. a bit far from train station. I don’t recommend if travel with family

    clean rooms

    Stayed in November 2022

  • Reviewed: April 25, 2023

    7.0
    Good enough and best value for money
    • Business trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights

    Sufficient but limited breakfast selection, no visitors policy, and not much privacy

    Location, clean and comfortable rooms

    Stayed in April 2023

  • Reviewed: August 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

Showing 1 - 25

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