Reviews of Toyoko Inn Kobe Sannomiya eki Shiyakusho Mae 3 stars
651-0085 Hyogo, Kobe, Chuo-ku Hachiman-dori 4-1-3, Japan

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Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewClean, comfortable bed
Far from Shin Kobe station
Thank you very much for staying at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLocation
I didn’t know in Japan you still get to smoke in hotels. I got in a smoking floor nasty.
Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay. We look forward to the your next visit to Japan, and thank you for receiving valuable opinions. Thank you.
Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote our efforts to improving based… Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewFriendly staff and easy luggage storage. Small but good buffet breakfast included at such a cheap price for the night. Room was a decent size for a basic Japanese hotel.
Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued … Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewClose proximity to a lot of things (shops, entertainment)
Having to wait to use my room at exactly 4:00p.m. I was hoping to get in earlier as I traveled quite far but it didn't happen.
Thank you very much for staying at our hotel the other day. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewRoom: Very quiet - during the stay it seemed like 99% of occupants were office workers on business trips, so it was very quiet at night. NO smoke smell inside the room AND in the corridors. Bathroom is very standard and clean. Breakfast: Included free of charge - not a big selection, but it's free! Value: Simply excellent.
Location: Man was this a long walk from the station... but it was cheap! So it definitely balances out. There's a pharmacy, convenience stores just around the block. Amenities: In-room slippers... I can't tell if they're clean or worn before!? They're not in plastic packaging, so I guess they're not one-use?? There's hot and cold water in the lobby so you don't need to boil your own.
Thank you very much for using our hotel. We also appreciate your feedback. We look forward to seeing you again.
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 4 November 2024 · Stayed in November 2024
Verified reviewComfortable enough for budget
N.A.
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We look forward to seeing you soon on your next visit.
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in September 2024
Verified reviewDecent breakfast included, room was slightly more spacious than other business hotels, good price, good location. Good value overall.
Bed wasn't very comfortable. 10 minute walk from Sannomiya station.
Thank you very much for staying at our hotel. We look forward to seeing you again.
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 July 2024 · Stayed in July 2024
Verified reviewReviewed: 12 June 2024 · Stayed in June 2024
Verified reviewtoyoko inn standard, nothing special, everything you can expect. Breakfast is great.
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewLocation, cleanliness.
Disappointing breakfast.
Thank you very much for using our hotel. We would also like to thank you for your feedback. We will continue to work hard to improve our services based on the opinions we received this time. We would appreciate it if you would consider us again if you have a chance.
Thank you very much for using our hotel. We would also like to thank you for your feedback. We will continue to work hard to improve our services based on the opinions we received this time. We would appreciate it if you would consider u… Show more
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewI liked that the location of the hotel was convenient, it was connected to Sannomiya station almost all the way with underground passages. The free breakfast was good, with plenty of variety and the option to take a box of food back up to the room instead of eating at the lobby.
The mattress was quite hard, and while I could sleep, it was not the most comfortable. There was no nightstand next to the bed, and the power points were located far away.
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.
Reviewed: 13 April 2024 · Stayed in April 2024
Verified reviewThe room is big and clean. I felt comfortable.
I needed coffee or tea.
Thank you very much for staying at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit.
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewReviewed: 28 March 2024 · Stayed in March 2024
Verified reviewReviewed: 5 February 2024 · Stayed in January 2024
Verified reviewReviewed: 4 January 2024 · Stayed in December 2023
Verified review