Reviews of Toyoko Inn JR Kobe eki Kita guchi 3 stars
650-0025 Hyogo, Kobe, Chuo-ku Aioi-cho 5-17-3, Japan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewFree breakfast, location
The size of the room. We could barely open our large luggage. And it was almost uncontrollable to adjust the temperature of shower water.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewClean good location very good facilities except no usb point in room Great breakfast Very helpful staff
Only one lift
Nathalie 様 This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Nathalie 様 This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. I am very pleased that you have liked us. I am happy if … Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewIt is very close to Kobe station and a 15min walk to Harborland, Kobe pier, the earthquake memorial, Meriken park and Umie. From there, it is also a 20-25min walk to Chinatown. If you are planning to go to Himeji after, it is very convenient as the direct train departs from this station. Breakfast was simple, but surprisingly good for such a budget hotel.
It is a very bare-bones, no frill business hotel, so if you are looking for more comfort, this might not be for you.
Francine 様 Thank you very much for staying at our hotel the other day. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in November 2024
Verified reviewReviewed: 3 November 2024 · Stayed in November 2024
Verified reviewReviewed: 20 September 2024 · Stayed in June 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 24 June 2024 · Stayed in June 2024
Verified reviewvery close to Kobe station and good breakfast
Room was kind of small
Hang 様 This time, thank you for staying at our hotel from some hotels. Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewReviewed: 23 May 2024 · Stayed in April 2024
Verified reviewReviewed: 15 March 2024 · Stayed in March 2024
Verified reviewThe hotel is in a convenient location right next to Kobe station and has laundry and free breakfast.
The wifi in my room would periodically go out every 20 minutes and reset making it very difficult to do work.
Thank you very much for having stayed at our hotel this time. Also, thank you again for having posted a review despite being busy. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay. We look forward to the your next visit to Japan, and thank you for receiving valuable opinions. Thank you.
Thank you very much for having stayed at our hotel this time. Also, thank you again for having posted a review despite being busy. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote ou… Show more
Reviewed: 1 March 2024 · Stayed in February 2024
Verified reviewLocation was close to station. Staff was very friendly.
Thank you very much for using for choosing Toyoko Inn JR Kobe eki Kita guchi. Thank you for evaluating us a lot. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Thank you very much for using for choosing Toyoko Inn JR Kobe eki Kita guchi. Thank you for evaluating us a lot. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We loo… Show more
Reviewed: 24 January 2024 · Stayed in January 2024
Verified reviewReviewed: 30 December 2023 · Stayed in December 2023
Verified reviewThe room was clean, and we appreciate that we were given breakfast and new towels every day. We enjoyed our stay...
Nothing we didn't like. Everything was good..
Thank you very much for staying at our hotel the other day. We will continue to make efforts to encourage your satisfaction with customer's . I and all staff are looking forward to meeting you again .
Reviewed: 4 December 2023 · Stayed in November 2023
Verified reviewIf i have a chance i will choose Toyoko inn becoz my personally like Breakfast here much but many i found Hotel was fulled 😊
Quite far from centre mean China town , Kobe sign have to get the train 1-2 stop but still like toyoko inn anyway😊
Thank you for staying with us. I look forward to your next stay.
Reviewed: 23 November 2023 · Stayed in November 2023
Verified reviewvery convenient and right next to a Lawson. it was nice and quiet until early in the morning about 6 when everyone was getting up.
the bed was a literal rock. we stayed in a few Japanese hotels and the beds there are on the firm side but they still have give. this bed was soooo hard. when I sat on it it didn't even move. I think it was filled with hard foam, like they use inside a jump box. the pillows were nice and soft but the "bed" made for a sleepless, uncomfortable night.
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, … Show more
Reviewed: 11 October 2023 · Stayed in October 2023
Verified reviewQuite close to the station. Room was clean and had everything. There was free breakfast though I did not take it.
Room was abit small - you would not be able to open your luggage if it's large. I could also hear the train at night. The heater didn't work very well - it either got too hot or was too cold.
Reviewed: 8 August 2023 · Stayed in August 2023
Verified reviewLovely breakfast - we don’t eat meat but there was a selection of vegetables, miso and breads as well as rice. Coffee was good too.
Slightly earlier check would have been helpful- 3pm would have been better but it was 4pm so we had to leave our luggage. No problem doing this though.
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewThe staff can communicate english and they are very friendly.. It is so convenient that we use a machine for checking in and out
I was expecting for a hair tie because other hotel provides a hair tie
Reviewed: 10 May 2023 · Stayed in May 2023
Verified review5min far from JR KOBE station & 10min from Kobe harbor ! Super easy to visit ! Room is clean. possibility to do laundry. The staff is very helpful !
Reviewed: 21 April 2023 · Stayed in April 2023
Verified reviewIn general, the room was clean. Staff was kind.
Breakfast was a minus point.
Reviewed: 18 March 2023 · Stayed in January 2023
Verified reviewReviewed: 2 January 2023 · Stayed in January 2023
Verified review