Reviews of Toyoko Inn Atami Ekimae 3 stars
413-0005 Shizuoka, Atami, Kasuga-cho 12-4, Japan
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe morning breakfast was delicious and it started at a good time at 6:30 am which suited me very well
The bed was so hard. On this trip, I have stayed in 9 different beds and the bed at the Atami Inn was very hard and quite painful for me as I had had a hip replacement operation only a few months ago
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewAn ordinery hotel not far from the railway station. Very good buffet breakfast. Clean. Wifi stable. 0-24 reception which is very rare in Atami.
Bed very hard. You have to check in on your own at a check in machine (totally redundantand waste of money). Only one elevatorfor 11 stories. Price was too high for the mediocrity you are met with
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, … Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewNear stationnear everywere
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewComfortable room, nice breakfast, very handy to both the JR station and also to a number of Rent A Car outlets. We arrived via the Shinkansen and we could walk to the hotel within 5 to 6 minutes. We hired a rent a car from Nissan and their outlet was within 100 metres of the hotel. Also, very close to a number of dining facilities
Thank you very much for staying at Toyoko Inn Atami Ekimae. We also appreciate your review. All of our staff will continue to work hard to ensure that you will be satisfied with your stay. Please feel free to use our hotel again when you visit Atami.
Thank you very much for staying at Toyoko Inn Atami Ekimae. We also appreciate your review. All of our staff will continue to work hard to ensure that you will be satisfied with your stay. Please feel free to use our hotel again when you … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewLocation, price, breakfast
They only gave us 2 towels for 4 people.
Thank you for staying at Toyoko Inn Atami Ekimae. We would like to explain about towels. As the room you have booked is normally for two people, two towels will be provided. Children aged 12 and under can sleep in the same bed for free, but towels and other amenities will not be provided. Additional towels can be provided for an additional fee, so we ask for your understanding.
Thank you for staying at Toyoko Inn Atami Ekimae. We would like to explain about towels. As the room you have booked is normally for two people, two towels will be provided. Children aged 12 and under can sleep in the same bed for free, b… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe staff were excellent and helpful. They took extra mile to offer help and care.
The small was a bit small and the shower room was very basic.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewGreat location close to the Atami railway station, and an easy walk to the coast.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewClean
Noise
This time, thank you for staying at our hotel from some hotels. We look forward to seeing you soon on your next visit.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewOrganization
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewNice and clean hotel I got a Perfect service from Mr. Ishikawa. He can speak English very well which help us to understand easily. He has a wonderful service mind and try to help us a lot. Thank you so much.
Thank you very much for staying at our hotel. We will also pay close attention to cleanliness and maintain it so that everyone can enjoy the extraordinary world in the future. I am very happy that you were satisfied with the facilities in the building. I would appreciate it if you could stay at our hotel again if you have a chance. All the employees are waiting.
Thank you very much for staying at our hotel. We will also pay close attention to cleanliness and maintain it so that everyone can enjoy the extraordinary world in the future. I am very happy that you were satisfied with the facilities in… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewNice and clean hotel I got a Perfect service from Mr. Ishikawa. He can speak English very well which help us to understand easily. He has a wonderful service mind and try to help us a lot. Thank you so much.
Thank you very much for staying at our hotel. We will also pay close attention to cleanliness and maintain it so that everyone can enjoy the extraordinary world in the future. I am very happy that you were satisfied with the facilities in the building. I would appreciate it if you could stay at our hotel again if you have a chance. All the employees are waiting.
Thank you very much for staying at our hotel. We will also pay close attention to cleanliness and maintain it so that everyone can enjoy the extraordinary world in the future. I am very happy that you were satisfied with the facilities in… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewClose to Atami station. Many car rentals nearby so it's a good spot to pick up your ride to the next place.
Disappointed with the service. By far my worst hotel staff experience in Japan. Front counter staff were rather unfriendly. The hotel is old and dated. Check in is 4pm but the check out is limited to 10am. Can't say I was mad about it since I was glad to be out earlier. Overall it's a barebones business hotel so don't expect much.
Thank you for using Toyoko Inn Atami Ekimae. We apologize for any inconvenience caused by the customer service attitude of the front staff. We will try our best to improve our service. Thank you very much for your valuable feedback.
Reviewed: 9 January 2025 · Stayed in December 2024
Verified reviewYou know what you will get from this hotel chain, no worries. Breakfast, room, staff and everything is excellent.
Few minutes walk from train station, but there's nothing around except a convenience store. A bit quiet and dark.
Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewNear food market street and mrt & bus station. All walk distance like minutes.
No onsen and breakfast provide till 9am last call
Thank you very much for staying at our hotel the other day.
Reviewed: 21 December 2024 · Stayed in November 2024
Verified review