Reviews of Ena Totaro 2 stars
509-7201 Gifu, Ena, Oicho 2710-323, Japan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewEmi-san and her family looked after us so well. The food was fantastic! Emi-san picked us up and dropped us off from the train station, she and her sister Junko-san welcomed us with a Matcha tea ceremony, taught me how to fold an origami crane while I was waiting for my boyfriend, taught us how to write our names in Katakana and we loved the onigiri making session. We also were lucky enough to come at a time when the Zazen morning meditation at the local Buddhist temple was offered. The rooms were so generous. We really had a wonderful time and were sad to leave. Thank you for everything Junko, Emi and your wonderful family.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewVery friendly and helpful staff. Fine cooking.
My room was a bit noisy.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewTotaro is such an absolute delight - from start to finish the hospitality and helpfulness of the staff, along with the quality of the food, was outstanding. The room is huge and sleeping on the a futon on the tatami mats was more comfy than I’d expected! Emi, her mum and her sisters do an amazing job running the place and I so enjoyed the dinner they prepared on both nights. The quality was excellent and it tasted delicious. Emi was also very happy to drop me at the railway station in Ena and pick me up after a day out. The onsen is small but perfect for a hotel of this size and was so relaxing after long days’ walking. There is masses to do in the area from walking the old Samurai trail to visiting beautiful old towns and villages. The small railway in Ena is also a highlight. If you’re looking for somewhere to stay in this area, you’ve found it!
Reviewed: 4 March 2025 · Stayed in January 2025
Verified reviewReviewed: 23 December 2024 · Stayed in November 2024
Verified reviewThis traditional inn is a little jewel. We were blown away by the kindness and hospitality of the ladies who run the place. It’s located a bit outside of town, but Emi and Junko were always happy to give us a ride. The meals are gorgeously prepared feasts - good luck if you can finish! The hotel also arranged a “Zazen experience” at a historic temple nearby, which was very interesting. We will treasure our memories of the Totoro and its wonderful staff!
We enjoyed everything.
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewJapanese. Very good
The social bathrooms
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewAuthenticity, staff, food
Reviewed: 1 November 2024 · Stayed in November 2024
Verified reviewMy first experience of a traditional Ryokan and Onsen- sleeping on futon on tatami mats and eating in a private dining room exquisitely prepared and presented food- a delight everywhere I looked
There was nothing I didn’t like
Reviewed: 3 October 2024 · Stayed in October 2024
Verified reviewA great place to stay before commencing Nakasendo trail.. beds very comfortable and fabulous dinner and breakfast..lovely hosts
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewThe food was outstanding and the staff were soooo friendly and helpful!’
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewFor dinner, you can enjoy dishes carefully served on crockery. It is nice to be able to choose a local sake to match the dish and your taste. Of course, the breakfast is also varied and delicious. You will be hosted as a traditional Japanese hotel.
Bathrooms are Japanese style and smell of cypress, but are shared. Large men may find them small.
Reviewed: 4 June 2024 · Stayed in May 2024
Verified reviewReviewed: 27 April 2024 · Stayed in April 2024
Verified reviewAmazing dinner, and spacious Japanese room, very friendly service.
Nothing, that hotel is better than expected
Reviewed: 13 April 2024 · Stayed in April 2024
Verified reviewNicest staff, adorable place with amazing food. Only great things to say.
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewFriendly helpful team. Beautiful property. Wide selection of dishes both meals.
Reviewed: 14 December 2023 · Stayed in November 2023
Verified reviewBeautiful place and location. Very comfortable although the rest room was not en-suite. The rooms were wonderful tatami style, the onsen just right and very good food. Most importantly the host was very helpful and kind. I highly recommend this hotel.
The men’s bathroom was a bit old and not to the same standard as the rest of the hotel.
Reviewed: 17 November 2023 · Stayed in November 2023
Verified reviewReviewed: 7 July 2023 · Stayed in July 2023
Verified reviewCosy and friendly staffs. Dinner is absolutely fantastic and serve differently every night
Nothing to don’t like about the place, expected of a ryokan the toilet are separated so a little inconvenient
Reviewed: 3 July 2023 · Stayed in July 2023
Verified reviewFree shuttle service if you call them (within reasonable hours) Breakfast is delicious and filling, staff is very amicable Rooms are airconditioned and comfortable Showers and toilets are common but very clean
Nothing!
Reviewed: 22 June 2023 · Stayed in June 2023
Verified reviewTotaro is a lovely ryokan with wonderful staff who were more than happy to pick us up at the Ena station, help ship our luggage further up our walking route, and even gave us an umbrella when it was raining on the day we left! The manager Emi spoke good English and is also a great cook, the dinner was very good. We had two ten tatami rooms for the two of us as we were visiting mid-week and had the onsens to ourselves as it was a bit empty. Family mart a 5 min walk away.
There was a very slight cigarette smell in the hallways. It is a 50 year old property and hard to wash that out…. It isn’t really in easy walking distance from the train or the Nakasendo way but they will come and get you from Ena station!
Reviewed: 15 May 2023 · Stayed in May 2023
Verified reviewNice Ryokan in a quiet area. Staff is incredible, nothing else to add.
Reviewed: 2 May 2023 · Stayed in April 2023
Verified reviewnice quiet place for staying,it is traditional Japanese style. It is good that is not too many guests, and we have been served special meal in the dinner.
Too old ,hot spring is too small. There is no bath in the room, it is only in the public