920-0853 Ishikawa, Kanazawa, Honmachi2-12-1, Japan
#50 of 127 hotels in Kanazawa
Guests' ChoiceBased on 1197 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.2
Value for money
9.0
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 September 2025
M
United KingdomThe breakfast was excellent! Lots of options, all well prepared! Presentation was excellent. Good coffee, everything perfect. Good onsen and great location!
Stayed in September 2025
Reviewed: 1 September 2025
Karen
AustraliaDouble room bed had one side against wall, and although this is common in Japan, there is not much room to get around the bottom of bed. Bus stopped for almost 3 hours in middle of day.
Friendly staff. Free drink, ice cream or Ramen every day. Shuttle bus to town. Onsen.
Stayed in August 2025
Reviewed: 18 August 2025
Amir
IsraelLocation, facilities and staff are wonderful
Stayed in August 2025
Reviewed: 10 August 2025
Andrea
ItalyExcellent value for money and conveniently located at walking distance from the train and bus terminal. Spacious rooms and free use of the onsen are among the top features.
Stayed in August 2025
Reviewed: 9 August 2025
Dorota
PolandVery helpful staff, tasty breakfast with plenty of local dishes, clean, comfortable beds, very good location, I recommend.
Stayed in July 2025
Reviewed: 8 August 2025
Sam
AustraliaProximity and v cozy
Stayed in June 2025
Reviewed: 29 July 2025
Stacey
FranceGreat location: - The hotel is less than a 5 minutes walk to the train station which allows you to have easy access to the city loopbus which brings you to all sights spots in the city. - Otherwise it's about a 10 minute walk to the city center with multiple convenience stores around the corners. - The front desk agents go out of their way to assist you. When we asked about the luggage forwarding service, they contacted our next hotel in advance, confirmed the reservation and completed all the paperwork for us. The following day all we had to do was bring our suitcases to the front desk and we received our proof of postage/receipt. This allowed us to experience a last visit to the local market before catching our next train.
Stayed in July 2025
Reviewed: 29 July 2025
Meiwun
IndonesiaNothing . Everything is great
Excellent. Newly build hotel, very close with Kanazawa station. Very clean and comfortable. Staffs are also very helpful and willing to go for extra miles. We will come back to stay here again when we go to Kanazawa 🙏
Stayed in July 2025
Reviewed: 27 July 2025
Gosewijn
NetherlandsBreakfast was good but noemt our best and room was extremely hot upon arrival
Great family room, lot of space (no closet).
Stayed in July 2025
Reviewed: 27 July 2025
Paul
AustriaEnglish language skills of staff at the reception. From an environmental protection perspective a fresh Yukata robe per stay would be enough.
Clean, modern room, nice Onsen, delicious restaurant, friendly staff. Location: Few minutes walk from the railway station. There are many small restaurants, mostly Yakiniku-Restaurants (BBQ). All sights are in vicinity.
Stayed in July 2025
Reviewed: 22 July 2025
Barbara
United StatesI didn’t realize how small the rooms were. I might have chosen a room with 2 twins or larger size room for the double if it was available or if I realized how tight the room would be. I do not see the room size given on your website. A handout describing where all the switches for the lights are and how to make the tv work would be helpful.
Close to the train station
Stayed in July 2025
Reviewed: 21 July 2025
Fabian
United StatesRoom was very small for two. (But for that price, and given that everything else was so nice, this was perfectly okay).
I liked the design of the hotel, the location was good (close to train station, some izakayas, restaurants nearby, not far to market), the room was clean and quiet, and the price was good as well.
Stayed in July 2025
Reviewed: 21 July 2025
Irene
AustriaRooms were quite big in comparisson to other Hotels in Japan. Breakfast buffet was also very nice and had some to offer for Europeans visitará
Stayed in July 2025
Reviewed: 19 July 2025
Makiko
United StatesNA
The family room was spacious and clean, and it was great having the bunk beds for the kids. The location is ideal — close to the station and to convenience stores. Since our room was ready, they allowed us to check in early, and they also stored our luggage the day we checked out. A wonderful stay!
Stayed in June 2025
Reviewed: 18 July 2025
Jill
United StatesClean, comfortable and an excellent value. The hotel is within walking distance of the train station. We would book again. Recommended.
Stayed in June 2025
Reviewed: 18 July 2025
Veronica
CanadaThe hotel entrance was a little confusing to find. The pillows were uncomfortable
The staff was very polite and friendly. It's close to the station. The room was clean and big. I kept on missing the tea time but I thought it was a nice gesture.
Stayed in June 2025
Reviewed: 9 July 2025
Matthias
CanadaDepending on the room, traffic noise can be an issue.
Well run business hotel. Small room, very clean, lots of amenities.
Stayed in April 2025
Reviewed: 30 June 2025
Silvia
SpainPerfect! Close to the station, clean and comfortable, the staff was kind and gentle, they store my luggage until the time I needed to leave, also they have a little bath that I could enjoy on the day I arrived and it was an amazing experience after a long day walking.
Stayed in June 2025
Reviewed: 23 June 2025
Rachel
United KingdomOnly stayed for one night but 5 minute walk from the station and about 20 mins from the main sights. Bed was comfy and room had everything we needed. Breakfast was great, the Kanazawa curry was delicious.
Stayed in May 2025
Reviewed: 19 June 2025
Wout
NetherlandsThis was my favorite hotel of my holiday in Japan. It is very close to the station (about a 5 minute walk), the rooms are spacious, the staff is friendly and helpful and the bathroom/toilet were good. My room even had a little couch and table that was bigger than I expected, which made hanging at the hotel pleasant. There are multiple shops and restaurants nearby, and the train station itself is surrounded by restaurants, shops and even a cinema.
Stayed in June 2025
Reviewed: 19 June 2025
Charaye
United StatesPerfect place
Very helpful staff. Room had everything needed. 7 Eleven close.
Stayed in June 2025
Reviewed: 14 June 2025
Agata
BelgiumThat people with tattoos could not access the bath.
Very helpful and friendly staff. Room clean and comfortable. Very comfortable beds, smart arrangements of the room and nice location.
Stayed in June 2025
Reviewed: 10 June 2025
Jill
United StatesNothing
The location was excellent- just a few blocks from the train station. The hotel itself is beautiful and has a nice public bath (separated by gender). Our room was a great fit for our family of 4 (2 teens). The room is very big and the "bunk beds" are tucked away and very private for them. The staff was SO helpful! When we arrived to Kanzawa, had lost/left a train ticket on the train, and therefore had to buy a new ticket (8500yen) in order to leave the station. We asked at the desk if they could help us by calling JR to see if the ticket could be found and retrieved on the train. The next day, the front desk emailed us that the ticket was FOUND and sent to the Lost and Found office at the station. We retrieved it and got our money back! Thank you again!
Stayed in June 2025
Reviewed: 28 May 2025
Laura
LithuaniaVery close to the train station. And breakfast was spectacular!
Stayed in May 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content