Reviews of Tomoya Residence Hotel Kyoto 5 stars
604-0831 Kyoto, Kyoto, Nakagyo-ku,Matsuya-cho 58, Japan
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe bed were super comfortable, the breakfast was good, and the place was impeccable. Great location.
The booking says child included but then they charged us for the child’s bed; they explained that child the is assumed to sleep on the bed with the parents.
Dear marjorie, Warmest Greetings from Tomoya Residence Hotel Kyoto Thank you so much for posting your review. We are very pleased that you had a comfortable and joyful time with us. Thank you for your compliments to our breakfast, bed, and location. It is our honor to be able to help during your stay. There is no additional charge for children under 5 age of one staying with us. However, please note that there is a fee for setting up a baby cot in the room, should you require one. According to our Child Policy, children 6 and above will be charged as adults at this propert and baby cribs are available upon request for a fee. Thank you for your kind understanding. We will keep making effort to provide good service. We look forward to seeing you again. Yours sincereky, Fron desk team
Dear marjorie, Warmest Greetings from Tomoya Residence Hotel Kyoto Thank you so much for posting your review. We are very pleased that you had a comfortable and joyful time with us. Thank you for your compliments to our breakfast, bed, and … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI remember going back and forth on booking.com between this place and a couple of others. I am so glad I made the decision to stay at Tomoya. It is very private, quiet, clean, and welcoming. The staff was very attentive. Our room was perfect for 3 people, with the 2 bedrooms nicely separated and with a lot of privacy. The Japanese breakfast (extra fee) was amazing and we had it every day (the food they serve changes a little bit every day btw). The location is very nice, in a very quiet part of town with lots of restaurants around (and 7/11 which was always perfect for drinks and snacks). Overall, great value for money and I would definitively consider Tomoya again if I ever return to Kyoto.
Nothing I can think of really.
Dear Eric, Thank you very much for your valuable comments, which we found thoughtful and detailed. We are truly honoured that you chose Tomoya over the many other options available in Kyoto, and we are delighted to hear that you had a comfortable and memorable experience. We are glad to hear that you were satisfied with the privacy and cleanliness of your room, the attentiveness of our staff and the daily changing Japanese breakfast. We are also glad that you mentioned our location and the surrounding area, both of which are selling points of our hotel and enhanced your stay. Your kind words encourage us to continue striving to provide an even better service to our guests. We look forward to welcoming you again on your next visit to Kyoto. We are here to help you create much special experiences. Sincerely, Front Desk Team
Dear Eric, Thank you very much for your valuable comments, which we found thoughtful and detailed. We are truly honoured that you chose Tomoya over the many other options available in Kyoto, and we are delighted to hear that you had a comf… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewOur best stay in Japan. Really relaxed and the most comfortable beds. Superb staff.
Dear Suzanne, Thank you so much for staying with us again! We are very grateful that you have chosen us again and posted precious review. We sincerely appreciate your warm words and we will strive to deserve your choice for your third visit. Please visit Kyoto again to make another happy memory. We look forward to welcoming you back again. With heartful thanks, Front Desk Team
Dear Suzanne, Thank you so much for staying with us again! We are very grateful that you have chosen us again and posted precious review. We sincerely appreciate your warm words and we will strive to deserve your choice for your third visi… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location in a nice little traditional street was great. No too far from metro station and penty of places for eat close by The staff was really friendly.
Dear raspayu, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your valuable comment. We are so glad to hear that you had a good time at hotel. It would be our great pleasure if you enjoyed your stay here in Kyoto to your heart content. Please visit here again to make another happy memory. We look forward to welcoming you back again in the near future. With many thanks and appreciation, Front Desk Team
Dear raspayu, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your valuable comment. We are so glad to hear that you had a good time at hotel. It would be our great pleasure if you e… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBest hotel we stayed in Japan We stayed in a few 4-5 star hotels and this is the best. We had a suit. Great very comfortable, clean, spacious, pleasant room. Amazing staff Great breakfast served in the room Well kept property In a quiet area where you stay among locals. 5-7 minutes walk to a subway station. Within walking distance to the busy shopping street and Nishiki market. Would definitely stay here again
Dear Alla, Warmest greeting from Tomoya Residence Hotel. We'd like to extend a heartfelt gratitude to you for choosing our hotel. We are delighted to note that you had a pleasant time here and truly appreciate your valuable feedback. It would be a great honour to us if we could meet your expectation. Your precious comment encourage us to keep making effort to provide even better service to our guests. Thank you again for staying with us and we look forward to welcoming you back again in the near future. Sincerely, Front Desk Team
Dear Alla, Warmest greeting from Tomoya Residence Hotel. We'd like to extend a heartfelt gratitude to you for choosing our hotel. We are delighted to note that you had a pleasant time here and truly appreciate your valuable feedback… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery welcoming and helpful staff. Lots of room and very comfortable. New and clean. Really relaxed. Good breakfast.
We liked everything
Dear Suzanne, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your valuable comment. We are glad to hear that you had a good time at our hotel. It would be a great honour for us if we could meet your expectation. Your warm words encourage us to keep making efforts to provide even better service to our guests. We sincerely look forwarad to welcoming you back in near future. Best regards, Front Team
Dear Suzanne, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your valuable comment. We are glad to hear that you had a good time at our hotel. It would be a great honour for us if we c… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewthe location is perfect for visiting Kyoto, wonderful staff, clean room, great breakfast. I would definitely visit again if I ever go to Kyoto. clean & comfortable.
I can't think of anything.
Dear Mark, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your precious comment. We are glad to hear that you had a good time at our property. It would be a great honour for us if we could meet your expectation. Your kind words encourage us to continue providing an even better service to our guests. Thank you once again for your recent visit, and we hope to welcome you back again soon. Front desk team
Dear Mark, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your precious comment. We are glad to hear that you had a good time at our property. It would be a great honour for us if … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe property at a modern feel to it, and it was really clean.
Nothing.
Dear Phillip Warmest Greetings from Tomoya Residence Hotel Kyoto Thank you so much for posting your review. We are very pleased that you had a comfortable and joyful time with us. We look forward to seeing you again. Yours sincereky, Fron desk team
Dear Phillip Warmest Greetings from Tomoya Residence Hotel Kyoto Thank you so much for posting your review. We are very pleased that you had a comfortable and joyful time with us. We look forward to seeing you again. Yours sincereky, Fron … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat location! The property was exceptionally clean, modern and luxurious. Our particular room was SO spacious.
Dear Nancy Warmest Greetings from Tomoya Residence Hotel Kyoto Thank you so much for your positive comment to us. We are very pleased that you love our rooms. Your favorable review has also warmed our hearts. We look forward to welcomeing you again. Yours sincerely, Front desk team
Dear Nancy Warmest Greetings from Tomoya Residence Hotel Kyoto Thank you so much for your positive comment to us. We are very pleased that you love our rooms. Your favorable review has also warmed our hearts. We look forward to welcomein… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewThe staffs were all really nice, especially the manager Yosuke San was particularly helpful and kind. We left behind a personal belongings, and Yosuke San helped us to shipped it back all the to London, really grateful and much appreciated.
A bit far from central and not much around it, but it was still a lovely stay for us as we love the property itself.
Dear Jessica, Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that you had a wonderful stay with us and our team could assist you with your personal belongings.It's always our pleasure to go the extra mile for our guests, and we’re thrilled to know it made a positive impact on your experience. While we understand that our location might not be right in the heart of the city, we’re glad to hear that you still enjoyed your time at the property.We hope to welcome you back again in the future and provide another memorable stay. We wish your safe travels and we look forward to welcome you again. Warm regards, Front desk team
Dear Jessica, Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that you had a wonderful stay with us and our team could assist you with your personal belongings.It's always our pleasu… Show more
Reviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 June 2025 · Stayed in April 2025
Verified reviewSpacious, washing machine, staff
Dear Marwan Warmest greetings from Tomoya Residence Hotel. We sincerely appreciate your positeve comment. We are so pleased to hear that your prefernce for the hotel has met our property. We look forward to having you here again. Best regards, Front desk team
Dear Marwan Warmest greetings from Tomoya Residence Hotel. We sincerely appreciate your positeve comment. We are so pleased to hear that your prefernce for the hotel has met our property. We look forward to having you here again. Best r… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewExcellent
Dear Monica Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your positive comment. We think that you had a good time at our property and enjoyed your stay. We look ford to welcoming you again, Yours sincerely, Front desk team
Dear Monica Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your positive comment. We think that you had a good time at our property and enjoyed your stay. We look ford to welcoming y… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewClean, calm, and spacious
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Dear MOUTAZ, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your positive comment. We are glad to hear that you had a good time at our property. We appreciate your kindness and gentleness very much. We would definitely share this with all of our staff and keep making effort to provide good service. We sincerely appreciate your comment again and look forward to having you here again. Best regards, Front desk team
Dear MOUTAZ, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your positive comment. We are glad to hear that you had a good time at our property. We appreciate your kindness and gentlen… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewWe stayed for a week in Kyoto so it was great to have more space than a hotel room. We could do our laundry and get our own breakfast. The staff were extremely helpful and friendly and everything was spotless.
Having a longer stay it would have been good to be able to watch more on TV than just BBC news on repeat. Nothing to complain about.
Dear Karen, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your positive comment. We are glad to hear that you had a good time at our property. We appreciate your kindness and gentleness very much. We would definitely share this with all of our staff and keep making effort to provide good service. Thank you very much for the feedback regarding the tv channel. We would make hard effort to provide better one. We sincerely appreciate your comment again and look forward to having you here again. Best regards, Front desk team
Dear Karen, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your positive comment. We are glad to hear that you had a good time at our property. We appreciate your kindness and gentlene… Show more
Reviewed: 19 June 2025 · Stayed in April 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewThe size of room is very generous. Breakfast both western or Japanese style both great.
I would have more room key for more guests.
Dear MinMin, Warmest greetings from the Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for taking the time to write a review. We're glad to hear that you enjoyed your stay at our hotel. And thank you again for your kind words about our breakfast. We will pass on your kind words to the staff who prepared it — they will be very encouraged. Regarding the room key, we can provide one more additional key if a guest wishes to have one, so please let us know if you need one next time. We sincerely appreciate your precious comment again and look forward to welcoming you back in the near future. Best regards, Front Desk Team
Dear MinMin, Warmest greetings from the Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for taking the time to write a review. We're glad to hear that you enjoyed your stay at our hotel. And thank you again … Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified review