Reviews of HOTEL TOMOS ASAKUSA 4 stars
111-0032 Tokyo-to, 台東区浅草7-2-4, Japan
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI really enjoyed my stay at the hotel – it was very clean, the staff was extremely friendly, and the location was excellent
Thank you for staying with us, and thank you for your message. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness, the friendliness of our staff, and our excellent location. We look forward to welcoming you again in the future.
Thank you for staying with us, and thank you for your message. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness, the friendliness of our staff, and our excellent location. We look forward to welcoming you … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location. Beautiful and very spacious room. Lovely staff!! Great service. The rooftop terrace is amazing.
Thank you for your message. We are delighted to hear that you enjoyed our convenient location, spacious room, and the warm hospitality of our staff. We are also glad that you appreciated our service and the rooftop terrace. Your kind words mean a lot to us, and we look forward to welcoming you again on your next visit.
Thank you for your message. We are delighted to hear that you enjoyed our convenient location, spacious room, and the warm hospitality of our staff. We are also glad that you appreciated our service and the rooftop terrace. Your kind words … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery clean room, silent place, while extremely well located near one of the most touristic spots in Tokyo (Senso-Ji temple). The staff is amazing, very polite and available. I think that English-speaking staff is a nice-to-have in Japan but they did speak great English here. The hotel has a lot of information about Tokyo and it's attractions, how to get to the airport, etc.
I wish I had stayed more nights!
Thank you for your message. We are truly delighted to hear that you enjoyed your stay and appreciated the cleanliness of the room, our quiet yet convenient location near Senso-ji Temple, and the helpfulness of our staff. It is wonderful to know that the information provided about Tokyo and its attractions was useful to you, and we are glad that our team’s English skills made your stay more comfortable. We hope to have the pleasure of welcoming you for a longer stay next time!
Thank you for your message. We are truly delighted to hear that you enjoyed your stay and appreciated the cleanliness of the room, our quiet yet convenient location near Senso-ji Temple, and the helpfulness of our staff. It is wonderful to … Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe staff were incredible, always so friendly and helpful with any questions. The room was very comfortable, roomy and clean. The location was quiet on a side street and an easy 10-minute walk to the train station.
Nothing
Thank you for your message. We sincerely appreciate your kind words and are truly delighted to hear that you found our staff to be friendly and helpful, and that you were comfortable in your room. We are also pleased that you enjoyed our quiet location with its convenient access to the train station. Your warm feedback encourages our team to continue providing the best possible service. We look forward to welcoming you again in the future.
Thank you for your message. We sincerely appreciate your kind words and are truly delighted to hear that you found our staff to be friendly and helpful, and that you were comfortable in your room. We are also pleased that you enjoyed our qu… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe staff was exceptionally helpful and friendly
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewIt was a really good stay. The staff is very friendly and respectful. The hotel is very clean and location is ideal. We love that they provide a very extensive supplies for your personal needs.
Can’t think of anything
Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a relaxing and enjoyable stay. It brings us great joy to know that you were satisfied with the friendliness and respectfulness of our staff, the cleanliness of our hotel, and our convenient location. We are also pleased that the amenities we provide met your personal needs. We truly appreciate your kind words and look forward to welcoming you again in the future.
Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a relaxing and enjoyable stay. It brings us great joy to know that you were satisfied with the friendliness and respectfulness o… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewRight from our arrival out the front of the hotel, we were warmly greeted and our luggage collected. The customer service is exceptional, they are knowledgeable and very welcoming.
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt warmly welcomed upon arrival and that our team was able to assist you with your luggage. It’s especially encouraging to know that you appreciated our customer service and the helpfulness of our knowledgeable staff. Your kind words mean a lot to us, and we truly hope to have the pleasure of welcoming you back again in the future!
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt warmly welcomed upon arrival and that our team was able to assist you with your luggage. It’s especially encouraging to know that you appreciated our custo… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThis Hotel is everything you want. Super friendly staff, excellent location, and clean and large rooms.
Nothing really.
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our location, spacious and clean rooms, and especially our staff’s hospitality. It means a lot to us that you found everything to your satisfaction. We truly hope to welcome you back again in the future!
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our location, spacious and clean rooms, and especially our staff’s hospitality. It means a lot to us that you found everything to your satisfaction. We… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGreat staff, they are extremely client friendly and attentive
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Thank you for your message and for sharing your kind review. We’re so happy to hear that you and your family had a pleasant stay with us here in Tokyo. Your kind words about our staff truly mean a lot — we always strive to provide warm and attentive service to every guest. We hope to have the pleasure of welcoming you and your family back again in the future!
Thank you for your message and for sharing your kind review. We’re so happy to hear that you and your family had a pleasant stay with us here in Tokyo. Your kind words about our staff truly mean a lot — we always strive to provide warm an… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReally helpful and polite staff and an amazing view from the roof. The room was modern and had a nice balcony. Good air con which made the room comfortable. Very clean and they gave little gifts which was so nice. Excellent location.
There was a blue standby light on the tv that was quite bright and stayed on all night which was a little bit distracting.
Thank you for your message and for sharing your experience with us. We’re so happy to hear that you enjoyed the view from the rooftop, the modern room with a balcony, and that you found our staff helpful and polite. It’s also wonderful to know that the air conditioning, cleanliness, and little gifts added to your comfort during your stay. We’re glad you liked our location as well! Regarding the blue standby light on the TV – thank you for pointing that out. We understand how even small lights can be distracting at night, and we’ll look into ways to improve this for future guests. We truly appreciate your feedback and hope to welcome you back to Hotel Tomos Asakusa again soon!
Thank you for your message and for sharing your experience with us. We’re so happy to hear that you enjoyed the view from the rooftop, the modern room with a balcony, and that you found our staff helpful and polite. It’s also wonderful to … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe hotel has an excellent location, just a short walk from the metro, which makes it very convenient for exploring Tokyo. The rooms, although not very large, are impeccably clean and well maintained. There’s a wide variety of amenities provided, which we really appreciated. Another great plus is the laundry service – you can use the hotel’s washing machine, which is incredibly helpful, especially during a long trip in Japan to refresh your suitcase. Additionally, there’s a high-quality self-service laundry right next door, with excellent washers and dryers at very reasonable prices. But what truly made our stay special was the outstanding customer service. The reception staff were incredibly kind, friendly, and attentive during both check-in and check-out. They gave us great recommendations for places to eat and visit. Most importantly, they went above and beyond when I lost an item on the Tokyo metro – they took the time to help me recover it, even coordinating to have it sent from Osaka to the hotel. Truly professional and caring service! We couldn’t be happier with our experience and highly recommend Thomas Asakusa to anyone visiting Tokyo.
Thank you for your message and for taking the time to share such a thoughtful and detailed review. We are truly delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Tokyo. It's wonderful to know that you appreciated the cleanliness of the rooms, the amenities, and our laundry facilities – we understand how important that can be during a long trip. What means the most to us is your kind words about our staff. We are incredibly happy to hear that our team was able to support you during your time here, especially in recovering your lost item. We always strive to go the extra mile to make our guests feel comfortable, supported, and at home. Your recommendation means the world to us, and we sincerely hope to welcome you back to Hotel Tomos Asakusa again in the future. Thank you once again for choosing to stay with us!
Thank you for your message and for taking the time to share such a thoughtful and detailed review. We are truly delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Tokyo. It's wonderful … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLovely small hotel in ASAKUSA. Loved the roof top space with a great view of the Tokyo Tower. Close to shops, restaurants and subways. Staff were friendly and helpful.
The family room was on the small side but it was clean and comfortable for our group.
Thank you for your message and for choosing to stay with us in Asakusa. We’re delighted to hear that you enjoyed the rooftop space and the view of Tokyo skytree, as well as the convenient location and our friendly staff. While the double room may have felt a bit compact, we’re glad to know it was clean and comfortable for your group. We truly appreciate your feedback and hope to welcome you back again in the future.
Thank you for your message and for choosing to stay with us in Asakusa. We’re delighted to hear that you enjoyed the rooftop space and the view of Tokyo skytree, as well as the convenient location and our friendly staff. While the double r… Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewThe staff!!!!! They could not have been more helpful and kind. Best staff at any hotel in our whole trip to Japan! Great location, walking distance to centre of Asakusa.. really modern. Nice touch with the free coffee/drinks in reception.
Nothing
Thank you for your message! We’re truly honored by your kind words — it means so much to hear that our staff made such a positive impression during your stay. We're thrilled that you enjoyed the location, the modern design, and the complimentary drinks at reception. We hope to welcome you back to Asakusa again in the future! TOMOS HOTEL ASAKUSA
Thank you for your message! We’re truly honored by your kind words — it means so much to hear that our staff made such a positive impression during your stay. We're thrilled that you enjoyed the location, the modern design, and the comp… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewLocation was good. Room was great and as good as other reviewers had suggested. Staff were helpful. Would want to stay there again should we return. Best place we stayed on our trip.
Knocked one point off my score as it was a little further to metro than we would have liked. But still walkable with cases.
Thank you very much for your kind review. We’re delighted to hear that you enjoyed our location, the room, and found our staff helpful. It means a lot to us that we were the best place you stayed on your trip. We appreciate your honest feedback about the distance to the metro and understand your point. We hope to welcome you back again. TOMOS HOTEL ASAKUSA
Thank you very much for your kind review. We’re delighted to hear that you enjoyed our location, the room, and found our staff helpful. It means a lot to us that we were the best place you stayed on your trip. We appreciate your honest feed… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThank you very much for your kind words. We are delighted to hear that you enjoyed your stay and appreciated our clean facilities, convenient location, and helpful staff. It was a pleasure to have you with us, and we hope to welcome you back again soon. Warm regards, TOMOS HOTEL ASAKUSA
Thank you very much for your kind words. We are delighted to hear that you enjoyed your stay and appreciated our clean facilities, convenient location, and helpful staff. It was a pleasure to have you with us, and we hope to welcome you bac… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewStaff were so lovely and kind. Very clean, great stay!
Thank you for your message. We truly appreciate your kind words about our staff and are delighted to hear you had a great stay. It's wonderful to know you found everything very clean and comfortable. We hope to welcome you back again in the future! TOMOS HOTEL ASAKUSA
Thank you for your message. We truly appreciate your kind words about our staff and are delighted to hear you had a great stay. It's wonderful to know you found everything very clean and comfortable. We hope to welcome you back again i… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewComfortable stay, super huge rooms. was even able to see the tokyo skytree from the rooftop! only downside is that it is quite a walk from the nearest subway station and there's only 1 toilet 😭
Thank you very much for your valuable feedback and for staying with us. We’re glad to hear that you had a comfortable stay and enjoyed the spacious rooms as well as the rooftop view of Tokyo Skytree. We apologize for the inconvenience regarding the distance from the nearest station. We hope to welcome you again on your next visit to Tokyo. Best regards
Thank you very much for your valuable feedback and for staying with us. We’re glad to hear that you had a comfortable stay and enjoyed the spacious rooms as well as the rooftop view of Tokyo Skytree. We apologize for the inconvenience regar… Show more
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewThe Staff! The view up on the terrace. Its proximity to train station. Walking distance to the ancient temple.
One has to walk on the mattress to get to the closet in the unit.
Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed our convenient location, the rooftop terrace view, and especially our staff's service. We truly appreciate your kind words. Regarding the room layout, we apologize for any inconvenience caused by the bed placement. We will take your comments into consideration for future improvements. We hope to have the opportunity to welcome you again on your next visit to Asakusa.
Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed our convenient location, the rooftop terrace view, and especially our staff's service. We truly appreciate your kind words. Regarding the room l… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewCentrally located and very easy access to metro within 5 minutes. Staff are very friendly and nice.
Rooms in Japan tend to be smaller compared to US so takes getting used to but overall the room has everything you need.
Thank you very much for staying with us. We’re glad to hear that you found our location convenient and that our staff made you feel welcome. We truly appreciate your understanding regarding room sizes in Japan, and we’re happy to hear the room had everything you needed. We hope you had a pleasant stay in Tokyo, and we would be delighted to welcome you back again in the future.
Thank you very much for staying with us. We’re glad to hear that you found our location convenient and that our staff made you feel welcome. We truly appreciate your understanding regarding room sizes in Japan, and we’re happy to hear the r… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewEvery time I stay at TMS, I start my review by saying H|ptel Tomos Asakusa, is my favourite place to stay in the world. This hotel is my favourite place to stay in the world! The two principal reasons are: 1. the awesome team at the hotel 2. the understated style of the rooms When I arrive at Asakusa station, I feel happy, firstly because I now know what exit to take, Exit 7. I walk down the street, under the rail bridge, for the Tobu Isesaki line. I pause and stare at it again, out pops the iphone to take yet another picture of it. I'm hoping for !the perfect picture but dont actually know what that is! As I continue my walk, my old friend, the Skytree, proudly presents itself at every junction. So I have my bridge, the Skytree, can it get any better. Yes it can!, A slight left at the intersection by the Koban, and the finish lineis in sight! The understated TMS sign and the green Noren across the entrance, tell me I am almost at my "home away from home". As I enter, the welcome is warm and sincere, whoever is working at reception smiles broadly, and seems genuinely pleased to see me! I find the warm welcome so nice. The team at TMS is quite small but they all work super hard. Even in reception, there is a positive energy amongst the team. Some of the nicest moments of my travels in Japan have been standing by the reception desk talking with a member of staff. Eventually it's up to the the room, which exudes class and great attention to detail. I have stayed in rooms on the 8th and 9th floor, and on each occasion notice another clever feature. I am still so impressed by the way the shower drains.I stand their watching the water! I think it nicely summarises the hotel: clean, stylish, very efficient and even better than expected! Thankyou again TMS x
Thank you from the bottom of our hearts for your incredibly thoughtful and heartwarming review. Reading your words brought big smiles to our entire team. It means so much to us to know that HOTEL TOMOS ASAKUSA has become your favorite place to stay in the world—and that we’ve been able to create a sense of “home away from home” for you. We’re truly touched by the way you describe your walk from Asakusa Station, your familiar route past the bridge and the Skytree, and finally arriving at our entrance with the green noren. Your appreciation for the small details, from the design of our rooms to even the way the shower drains (!), makes all of our efforts feel so worthwhile. Most of all, thank you for your kind words about our team. Each one of us is sincerely happy to welcome you back each time, and we always look forward to our warm conversations at the front desk. We are so excited to welcome you again this September. Your continued support and kind spirit mean everything to us.
Thank you from the bottom of our hearts for your incredibly thoughtful and heartwarming review. Reading your words brought big smiles to our entire team. It means so much to us to know that HOTEL TOMOS ASAKUSA has become your favorite plac… Show more
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified review