Reviews of Tokai City Hotel 3 stars
476-0011 Aichi, Tokai, Fukishima-machi Maedamen 5, Japan

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Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe hotel was very clean. Bathrooms looked almost new. The staff were very nice. Bed was really hard. Breakfast was ok.
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewVery accomodating staff for our groups inquiries about organising luggage and taxis. Yoshi-san has also lived in the city we come from in Australia!
Reviewed: 6 December 2024 · Stayed in November 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewI stayed in this hotel on two separate occasions, and the experience was always phenomenal. The staff delivers the best customer service in Japan, and they are helpful, polite, and friendly. If you don't speak Japanese or need help, I highly recommend Ms. Sonya, as she is fluent in English. The rooms are spacious, clean, and modern. Lots of parking behind the hotel for those with a car. They have the best A/C of all the hotels I stayed at on my trip.
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewGreat service and breakfast. Location is good with a supermarket and free parking.
Reviewed: 7 May 2024 · Stayed in May 2024
Verified reviewReviewed: 10 December 2023 · Stayed in December 2023
Verified reviewThe hotel was easy to find via driving. There were also amenities nearby. We were greeted by friendly and helpful staff at the lobby on the 2nd floor. There were rooms to 8th floor. 8th floor is the superior rooms. Each floor has a family sized room. Room size is adequate for 4 people sleeping in traditional style. Room was nice and warm and supplied with all the amenities. There is even washing machine, microwave and vending machine at the lobby. As we didn't know Japanese, the staff was happy to help us translate some content from the website. Thank you very much.
There is nothing we didn't dislike. It was a pleasant stay.
Reviewed: 9 November 2023 · Stayed in November 2023
Verified reviewReviewed: 27 July 2023 · Stayed in July 2023
Verified reviewAlthough I was checking in late at night, the reception staff greeted me very warmly and felt very welcomed. The room was very basic, just as the usual business hotel in Japan should be. The building seemed well past the prime, but it has been somewhat redecorated to look updated and all seems very well maintained.
It would be nice to have a USB port in one of the electrical outlet.
Reviewed: 23 July 2023 · Stayed in July 2023
Verified reviewClean, staff friendly
Expensive, check-out at 10 am.
Reviewed: 8 July 2023 · Stayed in July 2023
Verified reviewReviewed: 7 July 2023 · Stayed in June 2023
Verified reviewReviewed: 7 June 2023 · Stayed in June 2023
Verified reviewThe property more than exceed my expectations
Reviewed: 11 March 2023 · Stayed in March 2023
Verified reviewVery reasonable, minimal and clean. it was perfect for us since we were there only to sleep.
there was no tissue
Reviewed: 15 October 2022 · Stayed in October 2022
Verified reviewReviewed: 7 October 2022 · Stayed in September 2022
Verified review