none

the view and dinner course

Stayed in August 2025

The only downsides were the step at the entrance to the bathroom, and the fact that to use the public bath, you had to wear regular clothes and walk over to the ryokan next door.

The staff were very kind, and the room was super clean. The location was excellent, and the shuttle bus service from Toba Station was very convenient. The selection of food and drinks in the lounge was outstanding. At this hotel, guests could enjoy a more comfortable breakfast in the lounge by bringing food from the main dining hall — It was very convenient. I chose the Japanese-style half board, and the meals were absolutely delicious. The view from the room was fantastic, and the views from the lobby and lounge were also impressive.

Stayed in June 2025

Onsen while great is at another hotel and have to change back to travel on the complimentary shuttle. Would be better if there was an on-site

Great place quiet rooms on a hill

Stayed in June 2025

all good

Great rooms, lovely view, good facilities

Stayed in June 2025

Wow! Incredible hotel. It has absolutely breathtaking views. The room was so roomie for the three of us. We each had a bed. There was plenty of room for our carry-on luggage as well. The Onsen was incredible. The location was a short walk to Toba station and to town.

Stayed in April 2025

Not everyone but one of the driver for Shuttle bus ( train station to the hotel ) was rude. We got on the bus on 27th of March 2015. The other staffs were very nice and professional.

Stayed in March 2025

Stunning location, great hotel, excellent staff and fabulous breakfast. But the town of Toba is run down. I wish the hotel had a walking path or boardwalk and some benches along the cliffs. Onsen is in annex which is not convenient.

Stayed in March 2025

Great view. Breakfast buffet was fantastic.

Stayed in March 2025

That we only stayed here one night! We would have like to have had evening drinks at the outdoor lounge but the bar closed at 5pm (temporarily I think). The options for dinner here are mainly fine dining so if you are looking for something different you’ll need to head into town.

This hotel is amazing. The rooms are huge and so comfortable, the staff exceptional and the breakfast buffet had a huge selection of Western and Japanese options. The view from the outdoor lounge is incredible. We got up to watch the sunrise from the outdoor area and the staff provided the guests (there were about 10-12 of us) with coffee while we enjoyed the changing colours. There is a lot of history here as the Emperor stays here and Queen Elizabeth did as well. It’s lovely to see they celebrate this with their displays.

Stayed in March 2025

Very good location, hotel shuttle at the Toba Station, all staff were very hospitable and friendly and made us feel welcomed.

Stayed in February 2025

Nothing

We like this hotel. The view was very pretty. We were facing the harbor. We saw sunrise from our room. It was a plus during our stay here. The hotel is fancy and very beautiful surroundings. Our room was clean and spacious. We loved our room. All the staffs are very helpful and eager to help. We felt we were treated like VIP. They offer shuttle bus that really help us a lot.

Stayed in January 2025

The pearl spa was really impressive. Restaurant is nice too. And good view. Bed is very spacious.

Stayed in November 2024

Futon is a bit too thin for us. The room corridor has a bit of mouldly smell.

Nice hotel with many nice spots to take photos and with good view of the ocean. We happened to be there where there are fireworks. Hotel has its own shop, good for some last minute buying. Staff were professional and friendly. They even provide senbei in the room, my daughters love it! Location near to pearl island, toba aquarium.

Stayed in December 2024

There should have been information about the shuttle bus and pickup point from the station given during booking. We tried to walk there from the station but we found that it's not really doable up the steep and winding mountain road with luggages and 3 small children. Thankfully, the staff found us at the "halfway" mark (the Onsen), and offered to drive us up to the hotel.

The views from the hotel are gorgeous, especially the outdoor patio/lounge area. Tatami room was very spacious and perfect for our family with young children. Staff were friendly, courteous and helpful. Shuttle bus service to and from Toba station was very helpful.

Stayed in December 2024

Staff was very friendly and helpful. Dinner was delicious.

Stayed in September 2024

Excellent, friendly staff. Professional translation technology available for 17 languages in case of language barriers. Nice room with view, luxury amenities (Mikimoto) and option to go to the onsen, overall a fantastic stay.

Stayed in November 2024

Staff cannot speak English. Our room is on another building which a bit far from reception area.

This hotel locate on the hill. Having good view. Breakfast and dinner are good. Our room is clean.

Stayed in November 2024

N/a

Top rate service, excellent French restaurant and breakfast buffet. The bath involves a nice walk and was top rate.

Stayed in November 2024

Room was very big and quiet.

Stayed in October 2024

Great view! Friendliest and helpful staff.

Stayed in November 2024

Great staff, good food, and clean

Very spacious and clean

Stayed in October 2024

Very spacious , great views, over all a great value

Stayed in October 2024

View from the hotel, the shuttle bus service.

Stayed in October 2024

Breakfast buffet could be better in varieties of choice in western menu.

Excellent view and staff

Stayed in October 2024