Reviews of Tmark City Hotel Kanazawa 4 stars
920-0981 Ishikawa, Kanazawa, Katamachi 2-chome 21-7 , Japan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGood location, clean rooms, pleasurable staff.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice Hotel, Good Location and Good Price. Parking Space was near by (Payable).
Small Room, AC over "the Head", but OK for such Price.
Thank you for staying with us. We apologize for the inconvenience caused by the small size of the room. Were you satisfied with the location and price? We look forward to seeing you again. TmarkCity Hotel Kanazawa FrOosakisaki
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewWonderful hotel! I was pleasantly surprised by how nice it was. Our triple room was spacious, modern, and very comfortable, with all the amenities we needed. The neighborhood was great too, with plenty of restaurants nearby. I only wish we could have stayed an extra night or two, but unfortunately our schedule was very tight.
Thank you for your stay. Your words of gratitude are greatly appreciated. All of our staff feel your gratitude. I hope you will come back to this hotel. See you again. Tmarkcityhotel nohara.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe view of Osaka from our room on the 11th floor was quite exceptional. Situated in the heart of a very lively area at night.
Thank you for staying at our hotel. We also appriciate your nice comments to us. You can see the Kanazawa from the room. We look forward to seeing you again someday and also wishing you all the best. Thank you so much. Tmarkcity hotel Kanazawa front desk Akamine
Thank you for staying at our hotel. We also appriciate your nice comments to us. You can see the Kanazawa from the room. We look forward to seeing you again someday and also wishing you all the best. Thank you so much. Tmarkcity hotel Kanaz… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe place is a fine budget hotel with slightly upscale feel. It’s close to all the attractions.
There was a very large cockroach in my room, which I discovered late at night. Luckily, the staff let me switch rooms.
Thank you for staying at our hotel this time. We apporogize about any inconvenience during your stay. We would be happy if you could have enjoyed the trip in Kanazawa. Wishing you all the best and safe and, looking forward to seeing you in Japan someday. Thank you. Tmarkcity hotel Kanazawa front desk Akamine
Thank you for staying at our hotel this time. We apporogize about any inconvenience during your stay. We would be happy if you could have enjoyed the trip in Kanazawa. Wishing you all the best and safe and, looking forward to seeing you in … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNice and clean.
Wish I knew where the parking was before we got there.
Thank you for staying with us. We are so glad that you seemed to have had a comfortable stay. If you had any questions, please feel free to ask us. You can contact us by calling us or sending a message to us in advance. We are looking forward to seeing you again if you come to Kanazawa again. Thank you. Tmark City Hotela Kanazawa Front Desk Shimasaki
Thank you for staying with us. We are so glad that you seemed to have had a comfortable stay. If you had any questions, please feel free to ask us. You can contact us by calling us or sending a message to us in advance. We are looking forwa… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewNespresso machine, good bed, location. Smart TV. Fridge.
Free breakfast did not include many non Japanese options. Room is. very small, even for Japanese standards, but very practically layed out, so the usable space was just sufficient
Thank you very much for staying with our hotel.All rooms at our hotel are equipped with Nespresso coffee machines, allowing you to enjoy high-quality, authentic coffee.If you have another chance, please come visit us again. We look forward to seeing you. TmarkcityhotelKanazawa frontdesk Ito
Thank you very much for staying with our hotel.All rooms at our hotel are equipped with Nespresso coffee machines, allowing you to enjoy high-quality, authentic coffee.If you have another chance, please come visit us again. We look forward … Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe location, staff and cleanliness
Nothing
Thank you very much for staying with our hotel. Our hotel is located in the city centre, within walking distance of many major attractions. We are very happy that you were satisfied with our service. Please come again if you have the opportunity. We look forward to seeing you. TmarkcityhotelKanazawa frontdesk Ito
Thank you very much for staying with our hotel. Our hotel is located in the city centre, within walking distance of many major attractions. We are very happy that you were satisfied with our service. Please come again if you have the opport… Show more
Reviewed: 29 July 2025 · Stayed in June 2025
Verified revieweverything in general, except maybe the limited options for breakfast
Thank you for staying with us! We are glad that you seem to be comfortable in our hotel. Thank you for your comment about the number of breakfast menu items. We will take that into consideration. We hope to see you in Kanazawa again. Tmark City Hotela Kanazawa Front Desk Shimasaki
Thank you for staying with us! We are glad that you seem to be comfortable in our hotel. Thank you for your comment about the number of breakfast menu items. We will take that into consideration. We hope to see you in Kanazawa again. Tmark… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewBeautiful and spacious room.
We didn’t realise it was on the entertainment strip and there were strip clubs all around
Thank you very much for choosing to stay at our hotel. We are delighted to hear that you found your room beautiful and spacious. Your kind words mean a great deal to us, and we will continue striving to provide accommodations that meet and exceed our guests’ expectations. We also appreciate your feedback regarding our location. Our hotel is situated in the city center to offer convenient access to various destinations; however, we understand that the surrounding environment may not suit everyone's preferences. We will consider improving how we communicate this in advance to better assist future guests. We sincerely look forward to welcoming you again. Tmark City Hotel Kanazawa Front desk Yasuda
Thank you very much for choosing to stay at our hotel. We are delighted to hear that you found your room beautiful and spacious. Your kind words mean a great deal to us, and we will continue striving to provide accommodations that meet and… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewClean, great location, comfortable beds, enough space in rooms
N/A
Thank you very much for staying at T Mark City Hotel Kanazawa. We are very pleased to hear that you are satisfied with our services. We will share your kind words with our staff and continue to provide services that satisfy our guests. We hope your trip will be a wonderful memory. T Mark City Hotel Kanazawa Front Desk Taniya
Thank you very much for staying at T Mark City Hotel Kanazawa. We are very pleased to hear that you are satisfied with our services. We will share your kind words with our staff and continue to provide services that satisfy our guests. We h… Show more
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewOur two-night stay at the Tmark City Hotel Kanazawa was generally quite good. The breakfast was alright, meeting expectations, and the hotel facilities appeared clean and well-maintained, as did the bedroom. However, the bedroom window faced a dark side alley, which limited the ability to open it. Additionally, the room space was a bit tight if you were traveling with two large suitcases. Despite these points, for a short stay of a few days where you don't plan to spend much time in the room beyond sleeping, the hotel serves its purpose and is an acceptable option.
I would have preferred a room with some extra natural light, but that's more of a personal wish than a dislike.
Thank you for staying at our hotel this time. We hope you have spent great time in Kanazawa. Your comments will be shared with whole staffs in order to make our service better. We feel sorry about the view from the room which you stayed. It faces the building wall, so the view may not that good. We would like you to stay at higher floor room next time because you could see the Katamachi area. We wish you all the best and seeing you again. Thank you so much. Tmarkcity hotel Kanazawa reception staff Akamine
Thank you for staying at our hotel this time. We hope you have spent great time in Kanazawa. Your comments will be shared with whole staffs in order to make our service better. We feel sorry about the view from the room which you stayed. It… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewEverything, was a great value for the price.
Thank you for staying at T Mark City Hotel Kanazawa. We are very pleased to hear that you are satisfied with our services. We will share your kind words with all our staff members and continue to strive for customer satisfaction in the future. We hope your trip will be a good one. T Mark City Hotel Kanazawa Front Desk Taniya
Thank you for staying at T Mark City Hotel Kanazawa. We are very pleased to hear that you are satisfied with our services. We will share your kind words with all our staff members and continue to strive for customer satisfaction in the futu… Show more
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewVery good, clean and very friendly personell, good Location everything in walking distance. Located in the Entertainment Quartier.
Thank you for staying with our hotel and your nice comments. We are glad to hear that you seem to be satisfied with our services. Your comments motivates us to try making our service even better. We hope to see you again and wish you all the best. Thank you so much. Tmak city hotel Kanazawa Reception staff Akamine
Thank you for staying with our hotel and your nice comments. We are glad to hear that you seem to be satisfied with our services. Your comments motivates us to try making our service even better. We hope to see you again and wish you all th… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified review