8.7

Reviews of Chisun Grand Takayama 4 stars

506-0026 Gifu, Takayama, Hanazato cho 6-6, Japan

  • Cindy

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Marcel

    Reviewed: 30 August 2025 · Stayed in July 2025

    Verified review
  • Kailun

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Felix

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Mold in the shower

    Property response:

    Thank you for staying at Chisun Grand Takayama. We appreciate you taking the time to post a review. However, we apologize for the mold and mildew found in the shower room. We will inform our cleaning staff of this incident and will thoroughly clean it. We appreciate your feedback. We will use your valuable feedback to improve our service and ensure a comfortable stay. We hope you will choose our hotel again on your next visit to Takayama. We look forward to your next visit. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. We appreciate you taking the time to post a review. However, we apologize for the mold and mildew found in the shower room. We will inform our cleaning staff of this incident and will thoro… Show more

    Chisun Grand Takayama
    1 September 2025
  • Prashant

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Location and hygiene

    Nothing no

    Property response:

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service so that you can have a comfortable stay. We hope you will choose our hotel again on your next visit to Takayama. We look forward to your next visit. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service … Show more

    Chisun Grand Takayama
    1 September 2025
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  • Gurminder

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    It was centrally located.

    1. They didnot serve egg omelette, fruits in the breakfast. 2. The room size was less than what was given at the time of booking. 3. The room didnot have a locker where we could keep our passport n other valuables. 4. We are two adults travelling n staying in the room & there is no provision to keep n open both your suitcases. I had to keep my suitcase on the bed, open, close n then keep it down on the floor. This process was repeated everyday for 3 days.

    Property response:

    Thank you for staying at Chisun Grand Takayama. We regret that you were unable to enjoy our hotel's services. We regret that you were dissatisfied with our hotel's breakfast. Our hotel serves a buffet of Japanese and Western dishes. As dining habits may vary, we recommend confirming the menu when booking meals overseas. Please understand that even if you request a specific meal on the day, there are limited ingredients and staff availability. Please also understand that our staff prepared boiled eggs at your request within the time available. The room you stayed in was the room of your choice. It was in no way smaller than the room you reserved. Please understand this. We have larger rooms available, so please check the room information before booking next time. If you are concerned about keeping your valuables safe, you can leave your luggage at the front desk. Please feel free to ask a staff member. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. We regret that you were unable to enjoy our hotel's services. We regret that you were dissatisfied with our hotel's breakfast. Our hotel serves a buffet of Japanese and Western dishe… Show more

    Chisun Grand Takayama
    23 August 2025
  • Berglind

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Great location

    The room smelled a little musty when we first entered, the smell diminished when the AC and air freshener had been running a while. There was no pressure for the hot water and it was coming out in spurts. This made it difficult to take showers as there were periods with either no hot water or too much hot water.

    Property response:

    Thank you for staying at Chisun Grand Takayama. Thank you for posting a review of our hotel. We apologize for the moldy smell in your room. We will thoroughly clean your room to prevent this from happening again. We appreciate your valuable feedback. We will also work to improve the water pressure in the shower. We appreciate your valuable feedback. Our staff will continue to strive to improve our service so that our guests can have a comfortable stay. We hope you will visit our hotel again. We look forward to your next visit. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. Thank you for posting a review of our hotel. We apologize for the moldy smell in your room. We will thoroughly clean your room to prevent this from happening again. We appreciate your valua… Show more

    Chisun Grand Takayama
    21 August 2025
  • Veeresham

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Fin

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Grafeberhard

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Conveniently located at station. Good breakfast. Comfortable bed.

    Way too expensive for a dated, mediocre hotel. The name "Grand" is definitely misleading. Wifi didn't work, complaint had no effect. Room was rather dark, one light was broken. For this price we expected better.

    Property response:

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service so that you can have a comfortable stay. We hope you will choose our hotel again on your next visit to Takayama. We look forward to your next visit. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service … Show more

    Chisun Grand Takayama
    1 September 2025
  • Frauke

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    Perfect location, near the railway station, very well kept hotel, absolutely clean, very friendly staff, well-equipped rooms, spatious, good choice of information material.

    All very fine.

    Property response:

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service so that you can have a comfortable stay. We hope you will choose our hotel again on your next visit to Takayama. We look forward to your next visit. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service … Show more

    Chisun Grand Takayama
    1 September 2025
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  • Salman

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
  • Manuela

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Very nice hotel, we had a comfortable and large room. In house parking and friendly staff.

    Nothing negative to note.

    Property response:

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service so that you can have a comfortable stay. We hope you will choose our hotel again on your next visit to Takayama. We look forward to your next visit. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service … Show more

    Chisun Grand Takayama
    1 September 2025
  • Tk

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    everything

    nothing

    Property response:

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service so that you can have a comfortable stay. We hope you will choose our hotel again on your next visit to Takayama. We look forward to your next visit. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. We appreciate your review. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will use your feedback to improve our service … Show more

    Chisun Grand Takayama
    1 September 2025
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  • Vivek

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Rooms were comfy and staff was helpful.

    Bathroom was a bit small.

    Property response:

    Dear Guest, Thank you very much for staying at Chisun Grand Takayama. We are glad to hear that you had great time with your room and staff. However, we applogize for the bath room which you were not comfortable. We are extremely grateful for your positive rating and valuable review, which helped us raise awareness of our issues. Thank you so much again. Chisun Grand Takayama / R.Sumiyama

    Dear Guest, Thank you very much for staying at Chisun Grand Takayama. We are glad to hear that you had great time with your room and staff. However, we applogize for the bath room which you were not comfortable. We are extremely grateful fo… Show more

    Chisun Grand Takayama
    24 August 2025
  • Nancy

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Nazila

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Nice hotel in general

    Could have more international breakfast

    Property response:

    Thank you very much for choosing our hotel from among the many options available. All of our staff will continue to work hard to ensure your continued satisfaction. Please use our hotel again if the opportunity arises. We look forward to seeing you again. Chisun Grand Takayama Front Desk, Omori

    Thank you very much for choosing our hotel from among the many options available. All of our staff will continue to work hard to ensure your continued satisfaction. Please use our hotel again if the opportunity arises. We look forward to se… Show more

    Chisun Grand Takayama
    26 August 2025
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  • Bas

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Location and amenities good and clean spacious room

    Nothing

    Property response:

    Thank you very much for staying at Chisun Grand Takayama. We are also very pleased with your positive review. Our hotel offers convenient access to the station and bus terminal, and our convenient location is highly praised by many guests. Please use our hotel again if you have the opportunity. We look forward to seeing you again. Chisun Grand Takayama Front Desk, Omori

    Thank you very much for staying at Chisun Grand Takayama. We are also very pleased with your positive review. Our hotel offers convenient access to the station and bus terminal, and our convenient location is highly praised by many guests. … Show more

    Chisun Grand Takayama
    26 August 2025
  • Julianne

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Excellent location close to bus and train station. Everything in Takayama was in walking distance from hotel. Hotel room a good size breakfast lots of choices

    Property response:

    Thank you very much for staying at our hotel. Our hotel offers convenient access to the station and bus terminal, and many guests appreciate its convenient location. We are also very encouraged by your feedback that you enjoyed our breakfast buffet. We will continue to strive to improve our service so that we can provide you with an even more satisfying breakfast. We hope you will use our hotel again if you have the opportunity. We look forward to seeing you again. Chisun Grand Takayama Front Desk Omori

    Thank you very much for staying at our hotel. Our hotel offers convenient access to the station and bus terminal, and many guests appreciate its convenient location. We are also very encouraged by your feedback that you enjoyed our breakfas… Show more

    Chisun Grand Takayama
    26 August 2025
  • Adi

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Great location Very good Onsen Car parking Big room

    Property response:

    Dear Guest, Thank you very much for staying at Chisun Grand Takayama. We are so glad to hear that you had great time with us. We deeply appreciate your high score and review that make us to have keep high motivation for all guests with our best service. We hope you visit to us again when you come to Takayama. Chisun Grand Takayama / R.Sumiyama

    Dear Guest, Thank you very much for staying at Chisun Grand Takayama. We are so glad to hear that you had great time with us. We deeply appreciate your high score and review that make us to have keep high motivation for all guests with our … Show more

    Chisun Grand Takayama
    24 August 2025
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  • Rosalind

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Louis

    Reviewed: 31 July 2025 · Stayed in June 2025

    Verified review

    Helpful staff, great breakfast, clean rooms.

    English should be a minimum for reception staff at a hotel.

    Property response:

    Thank you very much for staying at our hotel. Our hotel offers convenient access to the station and bus terminal, and our convenient location is highly praised by many guests. We are also very pleased that you were satisfied with the cleanliness and quietness of your room. Please use our hotel again if the opportunity arises. We look forward to seeing you again. Chisun Grand Takayama Front Desk, Omori

    Thank you very much for staying at our hotel. Our hotel offers convenient access to the station and bus terminal, and our convenient location is highly praised by many guests. We are also very pleased that you were satisfied with the cleanl… Show more

    Chisun Grand Takayama
    23 August 2025
  • David

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Sufa

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    The location is good ,near JR bus station. Staff helpfull

    It' s a little far from old town ,especially in summer

    Property response:

    Thank you for staying at Chisun Grand Takayama. We appreciate your review of our hotel. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will continue to strive to improve our service so that our guests can have a comfortable stay. We hope you will choose our hotel again on your next visit to Takayama. We look forward to your next visit. Chisun Grand Takayama Front Desk: Yamazaki

    Thank you for staying at Chisun Grand Takayama. We appreciate your review of our hotel. We are very grateful for your kind words about our hotel staff. It is our greatest joy to see our guests happy. We will continue to strive to improv… Show more

    Chisun Grand Takayama
    18 August 2025
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