Couldn’t let us to be a member at the front desk—- only available on line.

Good

Stayed in August 2025

Cleaning of the onsen is at 10. If you want to enjoy them right before check out. Bad luck. The bedpillows are thinner then a sheet of paper. Ask more when you check in, it will save you a trip down if you notice when you want to sleep.

Relaxing onsen on the roof of the building. They say it'ts a natural onsen but how does the water end up on the roof?? ++ Free yakult in the morning ++ ++ Free icecream in the afternoon ++ ++ Free ramen noodles at night ++ ++ near the station and near donkihote store ++

Stayed in August 2025

It is a bit far from Train station. It was 6-8minutes ,but feel longer because of heated summer day. Also I didn't know the easy underground passed way to JR station till much later.

great food, clean room, hot onsen on rooftop

Stayed in July 2025

Room was very small! Which was fine and I slept very well but not much space for luggage.

The hot spring bath and the lovely staff

Stayed in June 2025

The location is about ten minutes walk from the train station, but it was fine as it was between a pharmacy and don quijote and i was able to compare prices with both. Also, it was on the same side as a lot of eateries. The bath/sauna facilities was great and I used it as often as I could. I love the outdoor bath as well as the water spray above the chair. They give out free ramen from 2130-2300 daily with free drinks (coffee machine or cold drinks), free ice cream (I forgot the time, but it usually was great after soaking in hot bath) and free yakult drink (500-1000 am), there was also free comics as well as free cold pillow.

Stayed in June 2025

Room was a bit small.

Good breakfast for extra 2000 yen per person per night. There is an onsen in the hotel which is great. Very close to JR and Shinkansen easily walkable even with luggage. Castle and Korakuen gardens also within walking distance.

Stayed in June 2025

Wonderful staff. Lots of room and excellent Japanese breakfast. Onsen was perfect also.

Stayed in June 2025

Slow internet

onsen with ramen at after dinner time with complimentary

Stayed in May 2025

nothing

good location and best breakfast

Stayed in May 2025

The hot tub was excellent.

Stayed in May 2025

My room was a little small. It was a double bed, but I had hoped my daughter could stay too, but due to the size restriction we only manged 2/8 nights with her staying over (I had booked for 2). No floor space for an open suitcase. As it was just me, I put mine up next to the tv. A twin room would have been better but the hotel was sold out when I checked in. If a couple staying I would ensure you get a bigger room unless you have limited luggage and don't both need your own side of the bed. For one it was fine

The hotel was clearly a popular choice for Asian travellers as it was full for Golden Week, but I was the only non-asian staying there, that I saw. The rooms were clean and everything you needed including slippers and lounge wear. Addtional supplies were available at reception. The hot spring baths were very good. There were free ice creams in the afternoon and pro-biotic drinks in the morning. I did not make it to the free Ramen at 9.30pm, a bit late for me. You could sit in the restaurant in the afternoon and evening to eat and get free drinks from the machine (they had a microwave you could use and a Family Mart behind them open 24/7). The breakfasts were traditional Japanese foods and were amazing. I loved the system of having a card for your table to say you were still eating (if you were back at the buffet) and then you turned it over once finished with the table. Well located almost next to AEON shopping centre and easy walk to the station. Vending machines on local streets for extra drinks too, as is common in Japan. Walking distance to the Castle and Gardens which were illuminate for Golden Week. Unusually for a hotel, excellent shower pressure, could blast you out of the door!

Stayed in May 2025

Comfy room with double bed and sofa.Great traditional onsen natural spring water on 11th floor included in the room price to unwind.Great service!

Stayed in May 2025

ONSEN IS LESS THAN EXPECTED

Location and breakfast

Stayed in May 2025

Cheap but had all necessary amenities

Stayed in May 2025

Everything was good.

The staff and restaurant staff were very helpful and kind.

Stayed in May 2025

Location is excellent walking distance from the station and surrounded by tons of little bars and restaurants. The hot spring bath on the 11th floor is a great perk to staying here. Rooms are a good size for Japan, we had no trouble with finding room for suitcases etc. Everything was clean and staff were friendly.

Stayed in May 2025

Nothing

Easy check in. Clean. Comfortable. Really loved the roof top onsens. Easy to use and very accessible.

Stayed in April 2025

Only a cosmetic issue - would recommend either cleaning the carpets inside the elevators or replace with solid surface flooring due to wear and tear. And not a fan of the motion sensor room entry way light, especially when getting up in the middle of the night to use the bathroom - lights up the whole room.

The onsen was the best part - not huge, but large enough, it had a very relaxing and calming atmosphere, clean, well-stocked, good amenities. Complementary frozen treats and probiotics in the AM were nice extras. Women-only laundry was a pleasant surprise! Convenient location less than 10 min walk from station, and 2 Family Marts within 1-2 blocks and 7-11 also nearby. Not a fancy hotel, but had everything we needed for a comfortable and worry-free stay. Would definitely stay there again.

Stayed in May 2025

Nothing.

The location was excellent, the room was spotless and I enjoyed the natural hot spring which was also spotlessly clean.

Stayed in April 2025

The professional of all the staffs

Stayed in May 2025

Bed and pillows not that comfrotable. Room as expected very small.

Value for money, the hot springs were amazing.

Stayed in April 2025

The hot spring was so nice and the breakfast was delightful. Room was clean and efficient in layout, though we didn’t love the pillows or the automatic light. Overall would recommend

Stayed in April 2025

Beds and pillows were particularly firm.

Great value, incredible breakfast, lovely staff, good onsen

Stayed in April 2025

Noisy late at night if your window is open, room layout was cramped

Nice baths, excellent breakfast, convenient location

Stayed in April 2025