Reviews of The Yuinchi Hotel Nanjo 3 stars
901-1412 Okinawa, Nanjo, Sashiki Shinzato 1688, Japan
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewPool, play area for kids, lounge with free drinks, big bedroom with wonderful view
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe requested an in-room onsen experience for my husband, who is American and had never tried one before. The bath in the room was a traditional Japanese wooden tub, and it was filled with genuine onsen water, exactly what we had hoped for. It was a wonderful and authentic introduction to Japanese bathing culture
During the summer break, many young children ran around the hotel, making it a bit less comfortable for us as we were there to celebrate a special family occasion. Additionally, we discovered that the bench in the toilet of our room was not clean.
Dear Junko Thank you very much for choosing Yunichi Hotel Nanjo from among the many hotels available. We sincerely apologize for causing you discomfort during your important stay with us regarding the issue of “the toilet bench in the room not being clean.” We deeply apologize. We will conduct a thorough cleaning of the guest room and all cleaning staff will strive to improve. Thank you very much for sharing your valuable feedback and impressions. We will continue striving to be a hotel where you will think, “I want to stay here again.” All of us at Yunichi Hotel Nanjo sincerely look forward to welcoming you back, Junko-sama. Yunichi Hotel Nanjo Housekeeping Department Supervisor Yasuyuki Minei
Dear Junko Thank you very much for choosing Yunichi Hotel Nanjo from among the many hotels available. We sincerely apologize for causing you discomfort during your important stay with us regarding the issue of “the toilet bench in the room … Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewBeautiful views and onsen
Dear Lynn, Thank you very much for staying at Saru no Yu Natural Hot Spring. We are delighted to hear your kind words about our hot spring. We are very happy that you enjoyed your stay. Natural Hot Spring “Saru no Yu” offers a source-fed hot spring rich in beauty-enhancing components and breathtaking views of the Pacific Ocean. We will continue to strive to become a hotel where you will want to stay again. We will continue to strive to provide services that will move our guests. Yuinchi Hotel Nanjo Saru no Yu Manager Kyōhei Nakamura
Dear Lynn, Thank you very much for staying at Saru no Yu Natural Hot Spring. We are delighted to hear your kind words about our hot spring. We are very happy that you enjoyed your stay. Natural Hot Spring “Saru no Yu” offers a source-fe… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewFacilities are perfect for a relaxing trip, indoor pool, outdoor pool, gym room, onsen... Better stay there for the whole trip.
Location is far away from city and convenient store, not easy to drive there in the night time.
Dear Kimi930, Thank you very much for choosing Yuinchi Hotel Nanjo from among the many accommodation facilities available. We would also like to express our gratitude for taking the time to share your feedback with us despite your busy schedule. It is a great encouragement to all of our staff that you felt “it would be better to stay there throughout the trip.” We will continue to strive to create a facility where you can enjoy an even more comfortable stay. We apologize for any inconvenience caused regarding nighttime access. We will continue to strive to improve access information and provide surrounding area information to ensure a more comfortable stay. We sincerely look forward to welcoming you back to Yuinchi Hotel Nanjo. Yuinchi Hotel Nanjo Reservation Department Creative Chief Fuyuka Shinza
Dear Kimi930, Thank you very much for choosing Yuinchi Hotel Nanjo from among the many accommodation facilities available. We would also like to express our gratitude for taking the time to share your feedback with us despite your busy sche… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewOne of our favourite spots in the world. We love the Yuinchi Hotel. Wonderful and friendly staff. Spacious rooms and an amazing restaurant. The cherry on top are the beautiful views over the harbour.
The hotel is aging and could do with a spruce up. But this takes nothing away from its overall charm and beauty.
Dear Cameron Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for your warm feedback. It is a great honor for us to hear you say that we are “one of your favorite places in the world” and we are most encouraged by your high praise of our staff and facilities. We take your comments about the aging of the hotel very seriously, and we will continue to work on maintaining and improving our facilities to ensure that they remain as appealing as ever. We sincerely look forward to welcoming you again. Fuyuka Shinzato, Creative Chief, Reservation Section, Yuinchi Hotel Nanjo
Dear Cameron Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for your warm feedback. It is a great honor for us to hear you say that we are “one of your favorite places in the world” and we are most encouraged by your… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewOnsen swimming pool staff rooms
The outside pool was closed and didn’t state seasonal with dates when booking. They need to add that statement
Dear stephen Thank you very much for choosing Yuinchi Hotel Nanjo from among many lodging facilities. We would also like to thank you again for your valuable feedback. We apologize for the inconvenience caused by the outdoor swimming pool, which was not clearly stated. We hope you will enjoy the outdoor pool again when you come back to our hotel again. We look forward to seeing you again at our hotel. Yuinchi Hotel Nanjo Reservation Department Creative Chief Fuyuka Shinri
Dear stephen Thank you very much for choosing Yuinchi Hotel Nanjo from among many lodging facilities. We would also like to thank you again for your valuable feedback. We apologize for the inconvenience caused by the outdoor swimming pool,… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewStaff was very friendly, everything was clean, great view from the room and location was great.
The bed was very uncomfortable. I had a hard time sleeping comfortably due to the hardness of the mattress.
Dear Jones Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. We are honored to receive your compliments on our staff's customer service. We are always trying to provide the best customer service to our guests, so we are very encouraged by your kind words. We apologize for any discomfort caused by the beds in your room. We will make every effort to improve the situation based on your feedback so that we can provide you with a satisfactory stay. We sincerely look forward to welcoming you again. Koji Miyagi, Assistant Manager, Front Desk Service Department, Yuinchi Hotel Nanjo
Dear Jones Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. We are honored to receive your compliments on our staff's customer service. We are always trying to provide… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewRoom was a good size, clean and nice view.
Lack of sun loungers at pool.
Dear Richard Bowie Thank you very much for staying with us. We are very pleased to hear that you were satisfied with the size and cleanliness of your room and the view. On the other hand, we apologize for the inconvenience caused by the lack of sun loungers at the pool. In the future, we will consider reviewing the arrangement and quantity of equipment to make your stay more comfortable. Thank you very much for your valuable feedback. We look forward to welcoming you again. Yuinchi Hotel Nanjo Sports Building Manager Imayuri
Dear Richard Bowie Thank you very much for staying with us. We are very pleased to hear that you were satisfied with the size and cleanliness of your room and the view. On the other hand, we apologize for the inconvenience caused by the la… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in April 2025
Verified reviewRoom is comfortable, quiet and spotless clean with breath taking sea view. Breakfast is delicious with variety. Good facilities for relax. Watching at the picturesque view while having free drinks and cakes at the coffee lounge is so amazing. Having bath at the onsen is wonderful. Staff are very friendly and helpful and initiative. Staff at reception and restaurant speak fluent English. We have memorable stay here.
No.
Dear Clara Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. The ocean view from the observation lounge on the 6th floor is spectacular, and coffee, soft drinks, and cookies made by our pastry chef are available free of charge. We hope that soaking in the hot spring bath and admiring the beautiful view will refresh your body and mind. We look forward to welcoming you back to our hotel in the future. Koji Miyagi, Assistant Manager, Front Desk Service Department, Yuinchi Hotel Nanjo
Dear Clara Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. The ocean view from the observation lounge on the 6th floor is spectacular, and coffee, soft drinks, and cookie… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewTheir spa common bath is great facility for local culture immersion. The view is amazing from hilltop! The food stays authentic japanese!
Dear EC Reviews Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for your kind words of praise. We are very happy to hear that you were satisfied with our spa facilities, meals, and your stay at our hotel. We will continue to make every effort to provide our guests with the best hospitality in the future. We look forward to welcoming you again. Yuinchi Hotel Nanjo Reservation Department Creative Chief Fuyuka Shinzato
Dear EC Reviews Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for your kind words of praise. We are very happy to hear that you were satisfied with our spa facilities, meals, and your stay at our hotel. We will cont… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewHuge room with nice view from the balcony. Quiet. Close to the bus station. Easy to reach the beach by bus. Onsen quite old but I'm fine with that. The whole place is a bit run down and a blast from the past. The Annex I was in is more modern. Breakfast was great. Everybody was friendly and helpful.
Bikes to rent only by QR code. Didn't work. Much to complicated. Why not rent them out directly from the front desk? I missed a Microwave on my floor. The only one in the whole hotel is near the front desk. Breakfast hours only until 9am. The area is really off the beaten path if you want to explore the island. Without car you will be limited.
Dear Philipp, Thank you very much for choosing Yuinchi Hotel Nanjo. We thank you again for your feedback. Our hotel is located in the southern part of Okinawa's main island, surrounded by rich nature and overlooking the Okinawan sea. We are sure that the hot spring bath with ocean view from the hill will be a wonderful place for you to forget your hectic daily life and refresh your mind and body. There is one microwave oven in each of the three accommodation buildings. We apologize for any inconvenience caused by the bicycle rental service. Currently, we are trying to complete the payment process by using QR code on your smart phone. We will share this information with the bike rental company so that they can provide easier-to-understand information. We will continue to make every effort to provide you with a satisfactory stay and look forward to welcoming you back to the Yuinchi Hotel Minamigusuku. Koji Miyagi, Assistant Manager, Front Desk Service Department, Yuinchi Hotel Nanjo
Dear Philipp, Thank you very much for choosing Yuinchi Hotel Nanjo. We thank you again for your feedback. Our hotel is located in the southern part of Okinawa's main island, surrounded by rich nature and overlooking the Okinawan sea. W… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewIt’s in a beautiful location, the view from the room and the bath is incredible, and the 6th floor lounge is a great place to unwind and enjoy some treats.
The hot spring bath house next door still requires tattoos be covered. It’s 2025. People of all walks of life have tattoos and don’t cause problems.
Dear. Rob Thank you very much for visiting our natural hot spring, Enjin-no-Yu in Sashiki. We are very pleased to hear your compliments about Yuinchi Hotel Nanjo. All of our employees are very happy to hear that you were satisfied with your stay. We are very sorry that your comments and impressions made you feel disappointed during your precious time at the hot spring. Please accept our sincere apologies. We take your comments very seriously and will work to resolve the issue from the perspective of our guests. We will make every effort to ensure that our guests have a pleasant stay when they return to our facility. All of our employees look forward to seeing you again. Thank you very much for your valuable feedback. Yuinchi Hotel Nanjo Spa Manager Kyohei Nakamura
Dear. Rob Thank you very much for visiting our natural hot spring, Enjin-no-Yu in Sashiki. We are very pleased to hear your compliments about Yuinchi Hotel Nanjo. All of our employees are very happy to hear that you were satisfied with your… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewDear Kai Ling Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. We are very honored to receive your compliments on the view from the hotel, the hot spring, and the hospitality of our staff. Our hotel is located in the southern part of the main island of Okinawa, surrounded by rich nature and overlooking the ocean. We are sure that the guest rooms with ocean views from the hilltop will be a wonderful place for you to forget your hectic daily life and refresh your body and mind. We will continue to make every effort to provide you with a satisfying stay and look forward to welcoming you back again. Koji Miyagi, Assistant Manager, Front Desk Service Department, Yuinchi Hotel Nanjo
Dear Kai Ling Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. We are very honored to receive your compliments on the view from the hotel, the hot spring, and the hospitali… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewRelaxing atmosphere, love the lounge. Room with good sea view.
Nil
Dear. Mei mei Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. The ocean view from the observation lounge on the 6th floor is spectacular, and coffee, soft drinks, and cookies made by our pastry chef are available free of charge. We hope that soaking in the hot spring bath and admiring the beautiful view will refresh your body and mind. We will make every effort to provide you with a satisfying stay and look forward to welcoming you again. Koji Miyagi, Assistant Manager, Front Desk Service Department, Yuinchi Hotel Nanjo
Dear. Mei mei Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. The ocean view from the observation lounge on the 6th floor is spectacular, and coffee, soft drinks, and cook… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewThe hotspring was very good. The spectacular view from the room. The staff were helpful.
Nothing
Dear. Chun ling Thank you very much for choosing our hotel out of the many lodging facilities available. Thank you again for taking the time to write this review. We are very happy to hear that you had a wonderful day. We are very pleased to hear your compliments about our staff's customer service as well. We will continue to improve our hospitality to the satisfaction of our guests, so please visit us when you are in the neighborhood. All of us at Yuinchi Hotel Nanjo look forward to welcoming you again. Fuyuka Shinzato, Creative Chief, Reservation Section, Yuinchi Hotel Nanjo
Dear. Chun ling Thank you very much for choosing our hotel out of the many lodging facilities available. Thank you again for taking the time to write this review. We are very happy to hear that you had a wonderful day. We are very pleased t… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewStaff were fantastic. Room huge, comfortable and clean. View amazing. Loved waking up to ponies outside my room
Dear. Liz Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. We are honored to receive your compliments on our staff's customer service. We are always trying to provide the best customer service to our guests, so we are very encouraged by your kind words. In addition, we have horses called Yonaguni horses grazing at the Yuchi Hotel. They are small horses and are characterized by their gentle and gentle nature. We hope you will enjoy feeding and riding the horses next time you visit us. We look forward to welcoming you back to our hotel in the future. Koji Miyagi, Assistant Manager, Front Desk Service Department, Yuinchi Hotel Nanjo
Dear. Liz Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. We are honored to receive your compliments on our staff's customer service. We are always trying to provide t… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewFriendly staff, nice view, clean room, awesome hot springs and facilities, and room fee is not too expensive.
Dear Wenshin Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. We are honored to receive your compliments on our staff's customer service. We are always striving to provide the best customer service to our guests, so we are very encouraged by your kind words. We will continue to make every effort to provide you with a satisfactory stay, and we sincerely look forward to your return visit. Koji Miyagi, Assistant Manager, Front Desk Service Department, Yuinchi Hotel Nanjo
Dear Wenshin Thank you very much for choosing Yuinchi Hotel Nanjo. Thank you again for taking the time to leave us your feedback. We are honored to receive your compliments on our staff's customer service. We are always striving to prov… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewWe enjoyed hot spring, delicious breakfast, and a very wonderful view.
Dear Kendra Thank you very much for staying at Yuinchi Hotel Nanjo. We are very honored to hear that you enjoyed our natural hot springs and locally produced food, of which we are proud. The spectacular view from the hotel is also a feast for the eyes, and we hope that you were able to refresh your body and soul. We will make every effort to provide you with satisfactory service the next time you visit Kendra. We sincerely look forward to your next visit. Yuinchi Hotel Nanjo Reservation Department Okuhara
Dear Kendra Thank you very much for staying at Yuinchi Hotel Nanjo. We are very honored to hear that you enjoyed our natural hot springs and locally produced food, of which we are proud. The spectacular view from the hotel is also a feast f… Show more
Reviewed: 26 April 2025 · Stayed in March 2025
Verified review