Reviews of The Shiroyama Terrace Tsuyama Villa 3 stars
708-0022 Okayama, Tsuyama, Sange 30-1, Japan
#1 of 15 hotels in Tsuyama
Guests' ChoiceReview score
Based on 43 hotel reviews
9.1Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
8.9
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Facilities
9.5
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Staff
9.4
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Value for money
8.9
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Free WiFi
8.7
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Showing 1 – 25
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Reviewed: 29 August 2025
Katsuhiko
Poland185 reviews27 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Twin - Non-Smoking (5th floor)
- • Stayed 2 nights
- • Submitted via mobile
As expected from the Japanese service in ryokan, the comfort is exceptional. The staff were hospitable. The rooms were clean and functional. Breakfast had many dishes to choose from. My parents were very happy. Thank you!
Stayed in August 2025
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Reviewed: 25 April 2025
Deirdre
United States3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Moderate Twin with terrace - Non-Smoking (5th floor)
- • Stayed 2 nights
- • Submitted via mobile
Nothing! Everything was great.
The staff were exceptionally welcoming, friendly, and helpful. The onsen was wonderful. Spotlessly clean, serenely relaxing. Breakfast was great!
Stayed in April 2025
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Reviewed: 13 March 2025
Sperling
United States80 reviews13 helpful votes10“Relaxing and fun”- • Leisure trip
- • Couple
- • Moderate Twin with terrace - Non-Smoking (5th floor)
- • Stayed 1 night
- • Submitted via mobile
Loved it all.
Beautiful! Nice room. Onsen was amazing. Dinner was delicious and the breakfast even better! Staff was exceptional.
Stayed in March 2025
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Reviewed: 11 February 2025
Roland
Hong Kong51 reviews8 helpful votes9.0“Enjoyable stay”- • Leisure trip
- • Family with young children
- • Japanese-Western Room Type A with open-air bath and terrace - Non-Smoking (6th floor)
- • Stayed 1 night
The staff may not be able to speak fluent English but they will try to utter a few words to let you understand.
The room size is not that big but adequately accommodates a family of 4 to stay. The in-room "onsen" is really an add-on to our stay here. I also appreciate the free drinks provided in the fridge and beverages in the room.
Stayed in February 2025
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Reviewed: 20 January 2025
Wendy
Hong Kong69 reviews3 helpful votes10“Will definitely return”- • Leisure trip
- • Couple
- • Corner Twin with terrace - Non-Smoking (5th floor)
- • Stayed 2 nights
- • Submitted via mobile
Booking price did not include meals
Great meals
Stayed in January 2025
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Reviewed: 5 January 2025
俊江
Japan4 reviews9.0“I'd love to come back to this hotel! 😊✨”- • Leisure trip
- • People with friends
- • Moderate Twin - Non-Smoking (3rd-4th floor)
- • Stayed 1 night
- • Submitted via mobile
The room temperature was too warm for us. Even though we set the heater to 16 degrees, it was still too warm...🥲Next time, I'll open the windows a little to make the temperature cooler and to make humidity more comfortable.
The location is great! It's near the Tsuyama Station. It has a parking lot in front of its entrance. Breakfast was super fantastic♪ Setouchi lemon juice was quite refreshing♪ Staff are proffesional and friendly. They speak English. Also, you can see cherry blossoms from the hotel♪ You should come and stay here especially in spring!
Stayed in January 2025
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Reviewed: 11 December 2024
Siu
Hong Kong9 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Japanese-Western Room Type A with open-air bath and terrace - Non-Smoking (6th floor)
- • Stayed 1 night
if the room have Tatami is better
The staff is really nice, and good in English.
Stayed in November 2024
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Reviewed: 29 November 2024
Valtteri
Finland5 reviews10“Exceptionally nice experience”- • Leisure trip
- • Couple
- • Moderate Twin with terrace - Non-Smoking (5th floor)
- • Stayed 1 night
- • Submitted via mobile
By far the best hotel experience we had in our 1 month long trip to Japan. Hotel was easy to find with free parking and an excellent location with amazing service. Could have stayed here for a whole week with the castle views!
Stayed in November 2024
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Reviewed: 23 November 2024
Cx
Australia43 reviews7 helpful votes10“Surprisingly cheap for such a high quality hotel”- • Leisure trip
- • Couple
- • Moderate Double Room with No View - Non-Smoking (3rd-4th floor)
- • Stayed 1 night
- • Submitted via mobile
The one weird thing was the bed only had 1 pillow (each) on it, which was flat and pretty crappy. The next morning I saw there was a piece of paper on the desk which I think way saying you could ask for a different pillow - not sure tho as it was all in kanji.
Wasn't expecting such a good hotel for the price i paid (couldnt stay in a formula 1 for the same price back home). Mixed western/Japanese aesthetic which was done quite tastefully. We booked the cheapest room they had but they clearly have some very swanky rooms if you care to splash out. Great location if you're planning to check out the castle. A short walk to restaurants and shops. 7-11 just up the road. Free parking onsite if you're coming by car. Traditional baths were nice. There's an open air one as well. Nice Lounge area with free tea for relaxing in while waiting for your partner to finish up. Breakfast was good. Mostly Japanese style but they had bacon and eggs, pastries, fruit & cereal as well.
Stayed in November 2024
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Reviewed: 12 November 2024
James
Australia12 reviews10“Thoroughly enjoyable”- • Leisure trip
- • Couple
- • Moderate Twin - Non-Smoking (3rd-4th floor)
- • Stayed 2 nights
- • Submitted via mobile
Lovely breakfast & central location
Stayed in November 2024
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Reviewed: 17 October 2024
Sean
Taiwan5 reviews10“Good hotel and staff at the front desk have high quality service. Outstanding of the expectation”- • Business trip
- • Group
- • Deluxe Twin - Non-Smoking (5th floor)
- • Stayed 2 nights
N/A
Good hotel and staff at the front desk have high quality service. Outstanding of the expectation
Stayed in October 2024
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Reviewed: 6 September 2024
Makoto
Japan8 reviews8.0Very good- • Leisure trip
- • People with friends
- • Moderate Twin with terrace - Non-Smoking (5th floor)
- • Stayed 1 night
- • Submitted via mobile
Yes. Very clean!
Stayed in August 2024
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Reviewed: 24 August 2024
Ming
Taiwan9 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Twin - Non-Smoking (5th floor)
- • Stayed 6 nights
- • Submitted via mobile
None
Very nice survice and delicious breakfast.
Stayed in July 2024
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Reviewed: 20 August 2024
Deneen
United States3 reviews10Exceptional- • Leisure trip
- • Couple
- • Moderate Twin with terrace - Non-Smoking (5th floor)
- • Stayed 10 nights
The meals were delicious. Service was always impeccable. We were greeted warmly each morning and every time we returned to the hotel. The staff is attentive, warm and welcoming. We especially want to thank Eri for going out of her way to communicate with us in English. We look forward to returning to Tsuyama and will stay at the Shiroyama.
Stayed in August 2024
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Reviewed: 6 July 2024
Gary
Hong Kong12 reviews9.0“Nice service. Very comfortable room.”- • Leisure trip
- • Couple
- • Japanese-Western Room Type A with open-air bath and terrace - Non-Smoking (6th floor)
- • Stayed 1 night
- • Submitted via mobile
None
Nice service
Stayed in July 2024
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Reviewed: 27 May 2024
Hai
Taiwan1 review8.0“The hotel quality is good”- • Leisure trip
- • Couple
- • Moderate Double Room with No View - Non-Smoking (3rd-4th floor)
- • Stayed 1 night
- • Submitted via mobile
There are too few self-service laundry machines. The nearby shopping street and shopping center are rather desolate, with few people around, making the area seem somewhat forlorn.
There are too few self-service laundry machines. The nearby shopping street and shopping center are rather desolate, with few people around, making the area seem somewhat forlorn.
Stayed in May 2024
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Reviewed: 21 May 2024
Hwee
Singapore11 reviews10Exceptional- • Leisure trip
- • Couple
- • Japanese-Western Room Type A with open-air bath and terrace - Non-Smoking (6th floor)
- • Stayed 1 night
- • Submitted via mobile
Spent one night here in a room with the private onsen and we absolutely loved it! The room was super spacious with a nice living room and a couch and there were 2 TVs in total. The beds were really comfy and the room was super clean. Very warm and well curated interiors that made our stay special. The private onsen was an absolute delight too! Breakfast was also pretty enjoyable and we sat at an area overlooking the outdoor garden. We only wish we had more time here!
Stayed in May 2024
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Reviewed: 11 April 2024
Jason
United States4 reviews1 helpful vote10“Peaceful, accessible and well handled environment”- • Leisure trip
- • Solo traveller
- • Moderate Double Room with No View - Non-Smoking (3rd-4th floor)
- • Stayed 2 nights
nothing to dislike
best breakfast from all hotels ive stayed on this trip. staff was very accommodating. the first room ive had where i found the pillow comfortable.
Stayed in April 2024
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Reviewed: 9 April 2024
Teresa
Taiwan20 reviews10Exceptional- • Leisure trip
- • Group
- • Japanese-Western Room Type A with open-air bath and terrace - Non-Smoking (6th floor)
- • Stayed 1 night
- • Submitted via mobile
The room and the facility is really impressive
Stayed in April 2024
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Reviewed: 2 April 2024
Wing
Hong Kong18 reviews1 helpful vote9.0“Almost perfect stay! The staff is friendly and the breakfast is delicious.”- • Leisure trip
- • Couple
- • Moderate Double Room with No View - Non-Smoking (3rd-4th floor)
- • Stayed 2 nights
- • Submitted via mobile
Sometimes it is hard to communicate using English.
Have different types of pillows, I’ve chosen hard pillow.
Stayed in March 2024
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Reviewed: 13 March 2024
Adrian
Austria34 reviews8.0“will stay again”- • Business trip
- • Solo traveller
- • Moderate Twin - Non-Smoking (3rd-4th floor)
- • Stayed 3 nights
great breakfast, large size room
Stayed in March 2024
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Reviewed: 8 March 2024
Eliza
Australia24 reviews3 helpful votes10“A lovely stay meeting every expectation”- • Leisure trip
- • Family with young children
- • Moderate Twin - Non-Smoking (3rd-4th floor)
- • Stayed 2 nights
- • Submitted via mobile
Good range of food at breakfast. Lovely dining area with view of the beautiful Japanese garden
Stayed in March 2024
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Reviewed: 10 February 2024
Janus
Singapore74 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Japanese-Western Room Type B with open-air bath and terrace - Non-Smoking (6th floor)
- • Stayed 1 night
Beautiful hotel with a lovely ensuite bath offering views of the city.
Stayed in November 2023
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Reviewed: 6 February 2024
Ragnheidur
Hong Kong3 reviews10“Great place !”- • Business trip
- • Solo traveller
- • Moderate Twin - Non-Smoking (3rd-4th floor)
- • Stayed 3 nights
- • Submitted via mobile
Breakfast starts a bit late, 7:00
Breakfast, onsen, clean and nice rooms
Stayed in January 2024
Showing 1 – 25
