Reviews of The Gotembakan 2 stars
412-0043 Shizuoka, Gotemba, Shimbashi 1988, Japan

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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIf you are here for one night, on your way to hike Mt Fuji, this is perfect for you! Next to the train and bus station that takes you to 5th station. Breakfast is included and there is a lot of choice, ideal before the hike! There is a lot of samples available (creams etc). Our room faced Mt Fuji (just by chance) and it was the best view. We were allowed to leave our bags and suitcases after check out whilst we were doing our hike overnight which was great!!
This hotel is really run down... Like 80s dream turned horror film! It is practical in all aspects but expect wall paper coming off, facilities at least 30 years old etc
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 September 2024 · Stayed in August 2024
Verified reviewReviewed: 28 August 2024 · Stayed in August 2024
Verified reviewLocation, breakfast
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewGood location. Clean
Small rooms
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 April 2024 · Stayed in April 2024
Verified reviewReviewed: 12 April 2024 · Stayed in April 2024
Verified reviewReviewed: 26 March 2024 · Stayed in February 2024
Verified reviewReviewed: 18 February 2024 · Stayed in January 2024
Verified reviewIt was clean, easy to check in, and the rooms were a good size
The hotel is dated and beige
Reviewed: 12 December 2023 · Stayed in December 2023
Verified reviewIt was near the station, restaurants and the convenience store.
The room was dark it was only lit by 3 small lamps and no ceiling light other than the small one in front of the bathroom.
Reviewed: 2 November 2023 · Stayed in October 2023
Verified reviewReviewed: 4 October 2023 · Stayed in September 2023
Verified reviewStaff was friendly. Location was good.
Rooms need to be updated. The hallway carpets are dirty.
Reviewed: 29 September 2023 · Stayed in September 2023
Verified reviewLocation and history> Do not change or update!
A little bit soiled
Reviewed: 6 September 2023 · Stayed in September 2023
Verified reviewVery nice front desk employees. Delicious free breakfast. They stored my luggage when I climb Mt.Fuji and when I returned to check back in already had my luggage in the room for me. Welcome back, Mr. Martinez
It was all worth it, and I may return one day.
Reviewed: 2 September 2023 · Stayed in August 2023
Verified reviewTruly excellent breakfast and a great view of Mt Fuji. Nice atmosphere and awesome staff.
Reviewed: 23 August 2023 · Stayed in August 2023
Verified reviewEnjoyed the excellent Japanese breakfast buffet. Very convenient at the station and bus stop to Fujisan. Several restaurants in the area.
Looks a bit old fashioned and carpets in the corridors are worn out. But the room was clean.
Reviewed: 8 August 2023 · Stayed in August 2023
Verified reviewGreat place ro stay after hiking Fuji
Couldn't check in early so had to wait quite long
Reviewed: 8 August 2023 · Stayed in August 2023
Verified reviewVery close next to mount Fuji
-
Reviewed: 2 August 2023 · Stayed in July 2023
Verified reviewExcellent location right in front of Gotemba station. Breakfast buffet was good. Yummy pudding.
The room is small, and it was still in 80s-90s style. There was no space to open two luggages. The bathroom requires a big step to walk up, which is inconvenient to children and elderly. It should have shown clearly in the website so that customers can decide to stay or not beforehand.
Reviewed: 30 July 2023 · Stayed in July 2023
Verified reviewLocation
Outdated
Reviewed: 13 May 2023 · Stayed in May 2023
Verified reviewGreat location, directly opposite Gotemba station. Direct view of Mt Fuji from the hotel room. Odakyu Highways bus connects Shinjuku to Gotemba vv.
Nothing.
Reviewed: 28 April 2023 · Stayed in April 2023
Verified reviewReviewed: 14 April 2023 · Stayed in April 2023
Verified reviewCustomer service and breakfast