-The room was very dusty around the bed. The room was also very dark even with all lights on, great for sleeping but a bit gloomy if you prefer a brighter setting. -I wish there was a small lounge area in the lobby floor. The breakfast room doubled as a hang-out area in the evenings but often times it also seemed to be closed. It was hard sometimes to find a good meet-up place for our group without feeling like a nuisance to the hotel staff.

I loved the shared bath and the breakfast here! There is a great variety of pillows to choose from. The hotel is very close to the train station and metro, so access to Yokohama station, Tokyo and even further by bullet train is great. Also the big shopping center at the train station worked well for rainy day shopping. The hotel itself is surrounded by endless amount of restaurants, bars and convenience stores. Limousine bus takes you straight from Haneda airport to Shinyokohama station for 1 000 yen/person. I'd recommend taking it just for the view alone.

Stayed in June 2025

I like the healthy breakfast and the relaxing ambiance.

Stayed in August 2025

Price- it is expensive comparing to other hotels in the country, but all hotels in Yokohama are expensive. Very small room

Good breakfast, nice onsen, many amenities. Location next to the station , very central.

Stayed in July 2025

The size of the bathroom and shower/tub are small

Great location and staff were kind and helpful. Room was clean and efficient

Stayed in July 2025

Breakfast was not good I would prefer to pay for a better breakfast

Clean efficient

Stayed in May 2025

location

good

Stayed in April 2025

Twin beds room space is small, suit case only can open from the bed, step up to the bathroom can be unsafe without rail support

Good buffet breakfast, close to Shin Yokohama station, good value

Stayed in May 2025

Good location , helpful guest service, delicious breakfast and nice onsen .

Stayed in April 2025

The breakfast area isn't that large, and there was a long queue every day.

Clean, comfortable and well equipped room. Friendly and helpful staff. Good bath. Welcome drinks and breakfast are a nice inclusion. Convenient location.

Stayed in April 2025

The room and the toilet are too small

The breakfast and their service

Stayed in March 2025

The only thing we didn't like was that the room was quite small. I was having trouble finding an area to open my medium sized luggage other than the bed.

The location is great, very close to the station. The facility is new and the room is clean. The complementary breakfast was also in high quality!

Stayed in March 2025

Rooms little small

Great location

Stayed in March 2025

None

Free breakfast, coffee and drinks in the afternoon. Laundry room and the in-house onsen.

Stayed in January 2025

The room is too small for even a family of three and our luggage. There's no room to walk around and even open a big luggage. It is more appropriate for a couple who travels lite or a professional on a short business trip.

The breakfast buffet is good but can be busy throughout the 2 and half hour window and the location offers a lot! There are 24-hour restaurants or those that close late. Don't need to rely on convenience stores for late meals..

Stayed in January 2025

Not much space in the room for the luggage. The long queue for breakfast

The facilities were well maintained, close to restaurants and convenience stores. They had a pillow rack you can select the pillow softness.

Stayed in January 2025

Room and bathroom is on a small size.

Great staff and services provided. The services exceeded a three stars hotel service . Delicious breakfast. Very close to train station and there are plenty of stores/ restaurants around.

Stayed in December 2024

Overall great, just wish rooms were slightly roomier, 3 adults are tight but great value and convenient and friendly staff

Free brkfst, free onsen access, friendly staff, luggage storage, extra customize pillows

Stayed in November 2024

The bed was a little too hard for me, as was the default pillow. The bathroom was quite small, albeit not unusually so for Japan.

Well equipped room with everything you need. Friendly and professional staff. Good breakfast with a wide range of options. Great location.

Stayed in November 2024

Location. Too far to main attractions

Every thing

Stayed in November 2024

Staff was extremely wonderful, polite, helpful and easy to communicate with! Enjoyed that you can leave your luggages before and after check in, which makes it convenient to travel and explore. Nice public bathrooms in the reception area, as well as vending machines and free coffee/tea. Also liked the free welcome drink. Shower had really good pressure and the shampoo, conditioner, soap and fragrance spray were very lovely! I'd love to buy them if available for purchase?! Room was comfortable with nice amenities such as a brush, pajamas and choice of pillow.

Stayed in October 2024

Nil

Onsen and breakfast are super nice

Stayed in September 2024

The rooms are quite tight for 3 adults no room to open suitcases

Convenient location and late checkout price was good

Stayed in September 2024

We received a smoking room which you could smell on arrival however the smell soon subsided with aircon and windows open.

Incredibly welcoming staff. Very courteous. Breakfast was great too! In an excellent location to reach Shinkansen.

Stayed in September 2024

The rooms are too small. The walkway in the room is unable to keep a flat open cabin size luggage. I have to open my cabin size luggage on the bed, move my luggage to make room for walking within the room, or cross over my luggage. This makes me stressed.

Stayed in August 2024