904-0113 Okinawa, Chatan, Miyagi 3-223, Japan
#35 of 79 hotels in Chatan
Guests' ChoiceBased on 148 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
9.1
Staff
9.4
Value for money
9.0
Free Wifi
9.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 11, 2025
Troy
United StatesThe drain in the shower had a bad smell to it. Nothing huge, but think maybe some baking soda down the drains here might be well served. Nothing horrible, but a def bad smell emitting from the drain.
Staff is very friendly and it's very clean everywhere inside and out.
Stayed in August 2025
Reviewed: August 5, 2025
Jose
JapanThe jacuzzi function in the tub not working
I liked the massage chair and the big bathroom
Stayed in July 2025
Reviewed: July 12, 2025
Nasir
United Arab EmiratesSpace, worth money comfort
Location, comfort, space every thing is so amazing. Can’t thank you enough Amit who helped me to complete the booking in heavy rainy night around 10pm
Stayed in July 2025
Reviewed: July 12, 2025
Rion
United StatesElectric sauna meant no moisture and dries out you sinuses really fast.
Fantastic. Super clean and modern. Had a nice view of the ocean. Location is top notch.
Stayed in July 2025
Reviewed: July 11, 2025
Daria
JapanThe hotel has a great location and the staff was very welcoming. The room was spacious, with beautiful views from the balcony and all the amenities you need - including a washer, which is super convenient especially when you need to rinse out swimwear. You can also get complimentary coffee and other drinks in the lobby. Highly recommend!
Stayed in July 2025
Reviewed: June 27, 2025
Cabrera
United StatesThe towels stink as soon as it gets wet.
Stayed in June 2025
Reviewed: May 27, 2025
Monique
SingaporeGreat location near America villlage, with bicycle rental so you can bike around the beach to the village.
Stayed in May 2025
Reviewed: May 7, 2025
Anmarin81
RussiaNoise from military planes in the morning
Nice view, clean room, helpfull staff, laundry machine inside room
Stayed in May 2025
Reviewed: April 27, 2025
Abigail
United StatesThe bed was pretty rough. Like sleeping on a box spring, not a mattress. The duvet on the bed was great, but not very big so difficult for two people to share.
The shower room was so large and lovely. We really appreciated the washer/dryer in the room (but it was somewhat tricky to use).
Stayed in April 2025
Reviewed: March 17, 2025
Christin
PhilippinesThe bed is a typical Japanese bed quite hard.The room is a typical Japanese style.Room is clean
Location and the view is perfect.Very friendly english speaking staff
Stayed in February 2025
Reviewed: December 21, 2024
Allison
AustraliaLoved the huge bathroom, sauna and massage chair.
Stayed in December 2024
Reviewed: November 20, 2024
Danielle
CanadaSpacious room, laundry facilities in the room. Good coffee, juice and pop in the reception area. Ample free car parking at the hotel.
Stayed in November 2024
Reviewed: September 11, 2024
Song
TaiwanWe stayed for 2 nights. On the 2nd night, when we returned late and wanted to shower, the water pressure had dropped significantly, almost as if the water was cut off. We reported it to the staff, and he immediately addressed the issue. Although he wasn't sure of the cause, he said someone was called to check right away. After about 10+ minutes, the hot and cold water supply returned to normal. The staff also came upstairs to update us on the situation, so we didn’t have to wait anxiously. Thankfully, there is 24-hour service here, which allowed them to quickly resolve the problem. A big thank you to the staff on duty that night.
The accommodation is a bit far from the downtown area, so it’s recommended for those with a car. However, once you choose this place, you’ll love the vibe. It has all the basic amenities, and it’s convenient to visit nearby spots for sea views and surfing. There’s also a well-known American restaurant and a chocolate shop nearby. The accommodation provides vending machines, along with free drinking water and soft drinks in the common area—very thoughtful. The big shower room comes with a big bathtub. The room we stayed in comes with a fridge, microwave, and a wash-dry combo laundry machine! Fantastic!
Stayed in September 2024
Reviewed: August 1, 2024
Clara
SingaporeCar parking space limited so had to park outside hotel when we came back late. About 10-mins drive to American village as not much in the surrounding area.
Room is spacious and clean. There’s a washer dryer in the room which makes it very convenient. Coffee and drinks available in the lobby.
Stayed in July 2024
Reviewed: July 28, 2024
Youngdai
South Koreanope
kind crew. large, clean room and equipment. value of cost is excellent. free beverage is cool.
Stayed in July 2024
Reviewed: July 25, 2024
Justin
CanadaThe jets from the airbase are cool at first but really noisy.
Everything, the little breakfast cafe outside is really good. Great location. I was diving a lot so the bath was a very nice touch.
Stayed in June 2024
Reviewed: July 12, 2024
Teck
SingaporeNothing
Wonderful location by the beach. Lots of dining options nearby. Easy to travel across the island.
Stayed in July 2024
Reviewed: July 12, 2024
Mandy
AustraliaNothing
The room size was fantastic for Japan - huge! Great location with balcony view of the beach and US army jets going over from about 9am practising (exciting to see). There was a massive TV in the room (about 85 inch), normal size refrigerator, a washer/dryer and good size wet room/ bathroom.
Stayed in July 2024
Reviewed: June 30, 2024
Ranelee
United Statesthe room was spacious, superb! the staffs were bery professional and helpful
Stayed in June 2024
Reviewed: June 27, 2024
Elena
SwitzerlandThere was not much place to store luggage, so the room became quite messy.
The sauna and massage chair were a nice plus, the bed was comfy and the place spotless clean
Stayed in June 2024
Reviewed: June 23, 2024
Rodney
JapanThe room far exceeded my expectations. So pleased we didn't go 5 star hotel. Awesome sauna and massage chair. Shower room spacious, shower water pressure just like a power shower. Huge TV and powerful aircon. Short walk to beach and short bus ride to American Village. Loads of places to dine out. Highly recommend to English speaking guests and recovering from jetlag.
Stayed in June 2024
Reviewed: June 17, 2024
Dalevon
United StatesThere was no food
Tiny breakfast
Stayed in June 2024
Reviewed: June 3, 2024
Kate
United StatesNothing
Convenient laundry in room, coffee on the 1st floor and towels available any time. Good location.
Stayed in June 2024
Reviewed: May 27, 2024
Sarah
United StatesGreat amenities with an awesome complimentary and tasty coffee bar! In a great location with Wake & Bagel basically on site (around the corner from the lobby) and an açaí truck across the street too! We were in a corner room with a massage chair and dry sauna (both must haves if you have the choice) and the room was clean, had a spacious fridge and microwave, with an ocean view! Would definitely come back and 10/10 recommend!
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content