Reviews of Hotel Sunroute Sopra Kobe Annesso 3 stars
652-0812 Hyogo, Kobe, Hyogo-ku Minato-cho 4-1-11, Japan

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Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewPerfect, run-of-the-mill 2-3 star hotel. Clean, has all the services this kind of hotel offers, nice staff, a flawless example of a normal 2-3 star hotel, well done !
I knew what to expect so it was great. Maybe its Japanese tradition but the check-in and check-out hours seem very constraint (Afternoon check in, morning check out).
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewOverall good it was a decent hotel not a vow feeling .
Far from Kobe or shin Kobe station .
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewClean, staff are helpful and a short taxi ride to the busy city. The beds were lovely and comfortable.
Nothing not to like.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewProximity to Shinkaichi station Excellent price for its location and room quality Clean hotel, friendly staff
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGood AC, great bathroom, decent space for two people with large suitcases. You could hear and see cool activities on the market streets from the window
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewFantastic location, excellent comfort and wonderful service.
Could there be a water dispenser along with the ice dispenser?
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe staff were very friendly and helpful with any questions i had. The bed was very comfortable.
The room was extremely small. It was at times awkward to move around the room. The bathroom lacked shelf space for toiletries.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewgood location, helpful staff, relatively quiet
some mold in the AC, bathroom extractor fan didnt work
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewClean, close to train station and Life grocery store.
Nothing
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewThe kitchen and staff left a good impression.
The location requires a lot of walking to the next transportation point or calling a taxi. Two hotels with very similar names but different locations.
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewThe staff was super nice and it is in a great location, near to the Kobe station and some other minor stations too. The staff is super nice
I made the mistake of booking a smoking room, I didn't even know those existed, so please check that out before you reserve, otherwise it's great
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewVery convenient n nice rooms Staff at breakfast seemed a little more shy, but the front desk service was excellent at both check in and check out! Thank you!!!😊
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewNice, clean hotel with rooms that have nice space for the toilet and shower. It is situated in a less touristy area so the surrounding restaurants in the area were very cheap, yet had great food.
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewreally comfy and modern hotel
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewThe best hôtel in town
Reviewed: 26 March 2025 · Stayed in March 2025
Verified review