I knew what to expect so it was great. Maybe its Japanese tradition but the check-in and check-out hours seem very constraint (Afternoon check in, morning check out).

Perfect, run-of-the-mill 2-3 star hotel. Clean, has all the services this kind of hotel offers, nice staff, a flawless example of a normal 2-3 star hotel, well done !

Stayed in July 2025

Far from Kobe or shin Kobe station .

Overall good it was a decent hotel not a vow feeling .

Stayed in August 2025

Good AC, great bathroom, decent space for two people with large suitcases. You could hear and see cool activities on the market streets from the window

Stayed in June 2025

Could there be a water dispenser along with the ice dispenser?

Fantastic location, excellent comfort and wonderful service.

Stayed in June 2025

some mold in the AC, bathroom extractor fan didnt work

good location, helpful staff, relatively quiet

Stayed in May 2025

The location requires a lot of walking to the next transportation point or calling a taxi. Two hotels with very similar names but different locations.

The kitchen and staff left a good impression.

Stayed in April 2025

Very convenient n nice rooms Staff at breakfast seemed a little more shy, but the front desk service was excellent at both check in and check out! Thank you!!!😊

Stayed in April 2025

Nice, clean hotel with rooms that have nice space for the toilet and shower. It is situated in a less touristy area so the surrounding restaurants in the area were very cheap, yet had great food.

Stayed in April 2025

really comfy and modern hotel

Stayed in April 2025

We stayed in a twin room and there was no room to open our luggage other than on the beds. We didn't have oversized luggage either.

Great location close to Shinkaichi Station, convenient stores & a Life Grocery store. Staff were very nice but difficult to communicate in English with some. The shower was amazing!

Stayed in January 2025

Not much to see around hotel area

Near to the train station, but this train station is not the main train station.

Stayed in December 2024

The walls are pretty thin, you can hear too much outside noice from the corridor and the neighbors rooms

The Room was spacious, and the location pretty near to the metro. The staff were very helpful.

Stayed in October 2024

Takes days before cleaning the rooms. Rooms must be cleaned everyday even if the linen is not changed but towels must be changed everyday and cleaning must be made everyday. The making of the bed should be daily. That is an international standard.

Friendly and helpful staff. Nearby the train station

Stayed in October 2024

Location is not far from center, near the subway station, It's noisy

It's really new, the room still new and more comforable, the Restroom really good

Stayed in September 2024

Nothing really, it was all quite good.

Good room, easy parking nearby, not too expensive. Clean and quite spacious. Close to good restaurants and Kobe port tower. Helpful and friendly staff. Also close to the metro line. The room price was very reasonable.

Stayed in September 2024

My room was located just in front of the automated vending machine's room, so it was noisy at night, as I could hear bottles falling down the machine, and people talking in the common area.

The cleanness, breakfast, amenities, and service were great.

Stayed in May 2024

Little too narrow bath room

Free bath salt!!

Stayed in April 2024

their policies make up rooms every three days and i stay three nights so my room never clean hahaha but it’s good for environmental reasons

staffs always support

Stayed in April 2024

My stay was on April 2024 and next to the building was a long term reconstruction, so it’s noisy in the morning. Hotel didn’t seem full, so I think for a long stay, they could have place people on the other side. Unless you are a morning person, then it doesn’t matter. Cleaning starts really early, so I had no chance to sleep from 9AM. They do their job really well, rooms are spotless, however, I couldn’t rest, because the cleaning next door happened at least three times during my stay. Vacuuming, slamming doors and etc.

Very nice hotel, good bathroom, many nice supplies for face and body. Renovated rooms. Great comfortable bed. Most of the staff are really nice. About 20-30 min walk to the historic places and centre. About 10 minutes by Metro.

Stayed in April 2024

Free coffee only supply at evening15-22. Most people need coffee at the morning. Clean up the at every 3 days after you checked in.

3 mins to train station 新開地, supermarket and lot restaurants around the hotel. Allow you have extra pillows, teeth brush... at the lobby. Give you new towel after you put your used towel and rubbish bin outside your door.

Stayed in March 2024

Small

Staff and location

Stayed in January 2024

nil.

The room was spacious beyond expectations, clean and comfortable. We arrived at the hotel early and stored our luggage before starting to explore Kobe. Friendly staff, good service.

Stayed in October 2023

Nothing of note.

Great looking hotel with a great room. It all feels very new. I liked the almost new looking expensive air filter machine in my room. The staff were nice and the location was in walking distance of the main attractions.

Stayed in October 2023

None

Staff is very friendly and support

Stayed in October 2023