The reception is not staffed at night and that can be an inconvenience.

Location, close to the station They acknowledged a problem with my room so they switched me to another one.

Stayed in May 2025

The main drawback for me was the size of the room, which felt quite small. Additionally, the bathroom in the room itself felt a little outdated and unfortunately didn't have a Japanese-style toilet.

I particularly liked the cleanliness of the room and the thoughtful little amenities that were provided. The location was also incredibly convenient, being just a short five-minute walk from Hiroshima train station. This made catching the Shinkansen very easy indeed. Having access to a public Japanese-style toilet and an additional public sink/bathroom on the same floor was also a nice touch.

Stayed in April 2025

Rooms are dark and need to keep the curtains drawn as overlooked- net curtains would be a good option Kettle in the room would have been good Complementary pyjamas would be appreciated as shower room away from bedrooms

Stayed in April 2025

Biggest room in a 2 star hotel we have stayed. Beds were really good, wide and firm with good pillows. We didn't realized the shared bathroom meant the toilet was in the same floor of the bedroom but the shower was in the ground floor. We stayed 2 nights only. It is close to the train station and public transport. We were very early for check in and got our room ready earlier which allowed us to make the most of the traveling day. The hotel is behind an APA hotel where you can have breakfast or go to the convenience store on the APA ground floor fir food though there are many restaurants near and at the train station. One thing to improve/offer is coffee/tea caddy. Sound insulation. I would not call the tiny balcony a terrace.

Stayed in April 2025

Buttons of the elevator are not easy to press, limited TV programs

Staff explains very clear, nice room space

Stayed in October 2024

if arrive with car, need to find parking. lock door is not automatic, need to push the button for locking door.

easy checkout. nothing disturb us.

Stayed in August 2024

Loved this place, it has a great location. Bus and train stations are not far away - restaurants and some shops are just around the corner. They also can give you some information about your trip in the city, because they are also like a small tourist information.

Stayed in May 2024

- bathroom in our room was old. Toilet was not working very well. Shared bathroom was much better and modern

- close to train station - nice personnel - big room , enough space for suitcases - comfortable bed - clean

Stayed in May 2024

Cigarette smoke seemed to come in through the windows? Not the fault of the accommodation, I think just people smoking nearby.

Easy to find, clean and super good location. Restaurant across the street was amazing!

Stayed in April 2024

No individual toilets or shower. Don't expect too much from the "spa" in the title of the hostel (there's an enzyme bath but that's pretty much about it other than shower rooms, and I didn't wanted to try). The reception closes at 6 PM so be aware of that if you need help from them (you can check-in by yourself using a tablet at the entrance, rooms are locked by a code). Speaking of code it took me a while to understand how to lock my room from the outside (I know it's explained in the PDF they provide you but having it reminded on the door or at least on the booklet in every room would be a plus). Also I don't know how the star rating system work in Japan but I'm not sure I would have marked the services as 4 stars.

The room was quite spacious. The hostel is very well located. You have access to a (paid) laundry service were they provide the detergent. The hostel has a very cute atmosphere, almost familial (but not as familial as a youth hostel). The personnel is adorable and very helpful (they also serve as tourist information center). There was an issue with the wifi on the first day but once fixed it worked very efficiently. If you plan to try Hiroshima's okonomiyaki there's a very cute restaurant literally across the street.

Stayed in March 2024

Not much interior (shared bathroom on the floor, showers on the ground floor, but no space to put bath bags or -potentially wet- towels). Because of the 'spa' in the name I expected a nice shared bathtub, but no. Also very strict towel policy (one big towel and a small hand towel per person per stay, no towel/personal mat for in front of the showers, only shared mat). Paper towels were provided at the sink. Washing machines worked but the drier did not. Not enough space in the room to open two suitcases without risk of someone falling (twin room). Also offered only paper cups in the lobby for drinking. No actual cups, spoons or cups for brushing your teeth. Then there were a lot of dehumidifiers on 24/7. Did not feel very environmentally friendly at all. Self check in took a long time.

Beds and pillows were comfy! Convenient location. Shoe locker. Check-in was already after twelve!

Stayed in February 2024

Walls really thin... A little expensive

Just next the train station. Staff really nice.

Stayed in November 2023

No spa available

Close to station

Stayed in September 2023

Table in the room was a little small, but otherwise everything was good.

I think there was a spa in the hotel, so there was a general 'wellness' theme, for example there was a calming video playing in the seating area past reception. The staff were very friendly. There was a water cooler downstairs with free cool water for guests. I arrived two or three hours before my check in time and they generously allowed me to leave my luggage with them.

Stayed in August 2023

Maybe the volume of the advertisment video of the hotel at the front door could be reduced. In the room above it you can hear it the whole night.

The hotel is very well located when you travel with the Shinkansen. You can drop your luggage without having a long way through the city and can go on to explore the city without carring to much weight. Also the city center and the peace park is not far away and everything can be reached easily. The station is not far so also daytrips are easy. The room was quite large and the beds were comfortable. The rooms have no bathroom and showers but that was clear from the beginning. Ther is a common space for a sink and toilets on each floor. The showers are on the ground floor. The common space is great.

Stayed in July 2023

Toilet and shower space very small

The location was a 10 minute walk to station so very handy. Staff were helpful and lovely.

Stayed in July 2023

The walls are very thin, so if your neighbours are loud you will hear it. Also we kind of didn’t know why the hotel is called a “spa”. There wasn’t even an onsen, only massages to buy and the overwhelming smell of patchouli in the hallways.

The beds were comfortable.

Stayed in May 2023

Amenities were downstairs but it was okay to work around as needed.

Staff were great. Great location for the price.

Stayed in March 2023

It seems that you get what you pay for. There was no food and the only showers were on the ground floor, but it was well-placed near a 7-11 so my own food was easily obtainable (and they DID provide a refrigerator).

The room was clean and comfortable, wi-fi was provided, and the staff, altho limited in English, tried their best to welcome me. There was no food, but tea was available on the ground floor. It's a bit of a hike to the train station. I'm fit so it's ok but less mobile folks should arrange rides. A very good set of local travel pamphlets were available.

Stayed in February 2023

Staff was very friendly and helpful.

Stayed in March 2023

The hot water in the water dispenser is not hot enough.

Stayed in February 2023

I was there for two weeks, no room service without extra money..The internet is not that good sometimes. The staff das not really speak English. It really noisy in there, you hear everything your neighbors are doing.

The bed was the best. The room has much space.. it's only 7 min from the station, that's pretty good. The facilities were clean. The staff was friendly. The loundry machine was really nice and inexpensive to use.

Stayed in November 2022

Good Beds, Seamless check in and check out, Had AC, Had 2 real pillows per bed.

Stayed in August 2025

To enter the building, you have to take off your shoes, which helps keep the place clean. However, it could be a bit inconvenient when several people were at the entrance at the same time, trying to take off or put on their shoes.

The property is well located, just a short walk from Hiroshima Station. Each floor had one bathroom and two sinks, which was very convenient. On the ground floor, there are three showers (it might seem like a small number, but during our stay, they were always available). Everything was very clean and well maintained. Although the staff were not always present, they were very kind and helpful when we had an issue with the washing machine

Stayed in July 2025