Price...

Love this place so so much. We had wonderful stay and unforgettable experiences.

Stayed in July 2025

Nothing

Absolutely mesmerizing

Stayed in April 2025

The hotel should have public onsen and a better gym, given the size of the hotel.

The landscape and the view are breathless. Couldn't find a better place.

Stayed in March 2025

The beds are a little hard for my liking, but I’ve learnt this is quite normal in Japan. Could possibly be improved with a mattress topper for guests unaccustomed to the mattresses here.

Stunning location and five-star service. The staff were so welcoming and informative. Although our room was not ready on time, we were provided a room to wait in the meantime and free drinks. I can’t rate their restaurant highly enough, delicious food and impeccable service. Upon our check-out we were also provided complimentary transport to the train station.

Stayed in February 2025

The bathroom toilet buttons were wiped off due to how old it is, poor water power,

The location is perfect with a view of the arashiyama river, staff were very welcoming and they treated us for our honeymoon with gifts and desserts

Stayed in April 2024

design, dinner at the restaurant,

location, private Onsen, garden, breakfast

Stayed in March 2024

Distance from Kyoto station

Private onsen.

Stayed in December 2023

Nothing

It was absolutely beautiful! We especially loved the gardens. Being surrounded by beautiful trees was very restful. We really enjoyed the private bath in our room and took full advantage. The staff was very attentive, friendly and kind.

Stayed in November 2023

all of the restaurant near by hotel close by 18:00 pm

all good

Stayed in September 2023

Trying to find breakfast in the morning away from the hotel which was expensive.

Peace and quiet. Scenery was amazing. Food was very good.

Stayed in October 2023

The only thing I might not have liked was the fact that we were not told the onsen was extra. I had checked their website, but nowhere did it say we needed to make a reservation to have the private onsen. I thought it was going to be in the room when they said "private onsen". Now we know for next time.

Beautiful location!! The walk from the train station to the hotel with luggage was a bit of a hassle, but it was totally worth it in the end. The room was spacious and had an amazing view! Plus, they had champagne hour from 5 pm to 7 pm, where we could go to the restaurant in the hotel, have a few drinks, and enjoy the view while having a few snacks as well. This place is 15 minutes from Arashiyama bamboo forest (walking).

Stayed in September 2023

No lounge to sit and chat and drink in comfy chairs etc

Incredible staff and location

Stayed in September 2023

It would be useful to have some western choices for dinner. The original room offered was unacceptable but the staff found an ideal room for us.

This is an exceptional hotel, well-located in a great section of Kyoto. The afternoon drink and snack by the river was most appreciated. Really attentive staff. We recommend a visit to the new museum next to the hotel.

Stayed in July 2023

nothing

Gorgeous room, helpful staff, amazing facilities and activities. everything was just perfect

Stayed in June 2023

The staff and service were extremely friendly. The location was incredible; right next to the river, which was beautiful to wake up to every day.

Stayed in April 2023

Adding microwave would improve the experience more.

The staff are very polite and helpful, best hotel service I've seen since I came to japan. The hotel is located in the best area where you have a view of the river from the cafe. You can go sightseeing in kyoto or to the bamboo forest with 10 mins on foot. You're also near a train station.

Stayed in May 2023

Magnificent location.

Stayed in April 2023

need to pay extra for a hot bath, view if OK as the mountain is really close

big rooms, nice gardens, breakfast was good

Stayed in April 2023

Wow, it feels like you’re staying at a temple with zen gardens. Amazing location and service!

Stayed in April 2023

Would have liked to know that visits to the on site onsen require a reservation.

A quiet and beautiful respite from the city. The garden and river views are lovely and the free champagne at the waterfront cafe after a long day of walking was greatly appreciated. The staff were welcoming and helpful every step of the way.

Stayed in March 2023

no

they are so transitional architecture and good view. hot spring is so good. everyone should tried. it is worth of money.

Stayed in February 2023

if you need to splurge this is the place!!!! I am fully recharge after the stay! super luxurious and private!

Stayed in January 2023

excellent experience! nice location, in a silent place but close to a popular street which has many snack shops.

Stayed in November 2022

Need provide onsen to every guest and low down their rate

As onsen hotel don’t provide onsen and still charge hot spring charges

Stayed in January 2025