Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Okinawa hotel reviews
  4. Naha hotel reviews
  5. Reviews of Southwest Grand Hotel

Reviews of Southwest Grand Hotel 5 stars

900-0015 Okinawa, Naha, Kumoji 3-29-52, Japan

#1 of 166 hotels in Naha

Guests' Choice

Review score

Based on 60 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.6

  • Staff

    9.6

  • Value for money

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    great experience. highly recommended
    • Leisure trip
    • Family with young children
    • Grand Twin Room (45㎡)
    • Stayed 5 nights
    • Submitted via mobile

    no designated car park

    excellent service with spacious room. plus 3 high quality restaurants at the hotel. what else u can ask for more?

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Luxurious hotel with exceptional facilities and staff.
    • Leisure trip
    • Family with young children
    • Grand Twin Room (45㎡)
    • Stayed 1 night
    • Submitted via mobile

    Nothing - it was wonderful!

    Beautiful and super-comfortable room overlooking Naha. Fantastic food in the restaurant and delicious and plentiful breakfast on the 11th floor. Large indoor pool on the 11th floor overlooking the city and outside jacuzzi and sauna. staff went out of their way to be helpful - service was exceptional.

    Stayed in August 2025

  • Reviewed: 16 July 2025

    9.0
    Fantastic location and great amenities.
    • Leisure trip
    • Couple
    • Club Corner King Room High Floor with Lounge Access & Free Mini-Bar
    • Stayed 4 nights
    • Submitted via mobile

    Location, lounge and mini bar.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    An amazing stay. Highly recommended
    • Leisure trip
    • Family with young children
    • Grand Twin Room (45㎡)
    • Stayed 1 night
    • Submitted via mobile

    None

    Great location, rooms are cosy and clean, members of staff are very nice. Ground floor restaurants serve nice food and drinks.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Club Corner King Room with Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    The only possible complaint would be the seats were a little hard, everything else was perfect.

    The hotel and staff were extremely accommodating even for extravagant requests. They went out into town to purchase things I requested for the room.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    10
    Best hotel in Naha
    • Leisure trip
    • Couple
    • Grand Twin Room (45㎡)
    • Stayed 2 nights
    • Submitted via mobile

    This was hands-down the most fancy and modern hotel we stayed at in Okinawa. Rooftop hot tub and indoor pool, bigger TV than we've ever seen, and a motion sensing robot toilet. Amazing location about a minute walk to all the crazy shops. Totally worth it, would absolutely stay again.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    8.0
    A relaxing stay with everything a few steps away
    • Leisure trip
    • Couple
    • Grand Twin Room (45㎡)
    • Stayed 4 nights
    • Submitted via mobile

    The gym had limited equipment but had some unique wood cycles and treadmills. Rooms didn’t have the usual water bottles but it was somewhat convenient having a jug you could fill on your own. Maybe having an initial filled water with the option of getting your own may be an improvement.

    The rooms were spacious, it has a sauna, a beautiful indoor pool and it was so close the Kokusai dori. Also arranged free parking for me which is hard to find in Naha.

    Stayed in June 2025

  • Reviewed: 26 April 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Club Corner King Room High Floor with Lounge Access & Free Mini-Bar
    • Stayed 5 nights
    • Submitted via mobile

    The room was wonderfully spacious with a large bed. The mid century styling. The staff were very welcoming, friendly, helpful. The restaurants were excellent. The central location made everything easy.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Grand Twin Room (45㎡)
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure could be better but not complaining

    I really like the design of the hotel. The hotel was open in 2023, the room is very specious (the biggest I have stayed in Japan so far). The design is sound with different compartments. The room has 2 super single beds but can be easily combined together ( I like that the design makes combining very easy). Comes with bathtubs and the location is stone throw away from the main district.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    10
    Pleasantly surprised
    • Leisure trip
    • Family with young children
    • Grand Twin Room (45㎡)
    • Stayed 2 nights
    • Submitted via mobile

    Comfy beds. Amazing breakfast loved the fluffy yogurt and natural honey. Jacuzzi could have been hotter but steam was lovely.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    10
    Great hotel, great staff
    • Business trip
    • People with friends
    • Grand Luxury Twin Room with Terrace(47㎡)
    • Stayed 2 nights
    • Submitted via mobile

    The hotel location is great. There was a problem with the room I booked but the staff did their best to upgrade me for the first night. The breakfast is nice and the bar of the hotel is really well served

    Stayed in March 2025

  • Reviewed: 25 March 2025

    9.0
    Would stay again.
    • Leisure trip
    • Couple
    • Grand Corner King Room(45㎡)
    • Stayed 3 nights

    No storage space or hooks for clothing. No desk. Unusual treadmills. Could not figure out how to run on it.

    Amazing breakfast buffet!

    Stayed in February 2025

  • Reviewed: 23 February 2025

    10
    A little pricey but I would stay again as the staff were all wonderful, great location, and big rooms
    • Leisure trip
    • Family with young children
    • Grand Twin Room (45㎡)
    • Stayed 1 night
    • Submitted via mobile

    Windows are not that soundproof from the outside as I could hear a chicken in the morning

    Jacuzzi is nice, bathrooms in rooms are roomy, water pressure is great, water dispenser on each level to fill up water bottle or pitcher provided in room, free amenities placed in room, free luggage storage, staff helped with bringing bags up to room when we struggled (we had a party of 5 and we had several other bags to hold), about 10 minute walk to Yuirail station, close to Kokusai dori street to go shopping

    Stayed in February 2025

  • Reviewed: 16 February 2025

    10
    Very Good Choice
    • Leisure trip
    • Family with young children
    • Club Twin Room High Floor with Lounge Access & Free Mini-Bar
    • Stayed 1 night
    • Submitted via mobile

    There were many reviews that it wasn't good, but my family was very satisfied. I think it was perfect from the staff who guided us to the diet.

    Stayed in February 2025

  • Reviewed: 6 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Twin Room with Lounge Access
    • Stayed 6 nights
    • Submitted via mobile

    No views. The toilet and bath separated by see-through glass, kind of inconvenient.

    The location and the spacious room. The breakfast spread is excellent. A stone throw to Naha main street yet quiet.

    Stayed in February 2025

  • Reviewed: 8 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Terrace & View Bath - 10 Floor with Lounge Access & Free Mini-Bar
    • Stayed 1 night
    • Submitted via mobile

    The pool in the rooftop with the music in the background next to the bar was a beautiful treat. Next to the main street we enojoyed our first day in Naha. Suite was very comfy and the staff very kind. Hope to see you soon!

    Stayed in November 2024

  • Reviewed: 2 December 2024

    10
    It was a relaxing and chilled out experience in the middle of a busy city that had everything we needed provided by help
    • Leisure trip
    • Couple
    • Corner King Room - 7-10 Floor with Lounge Access
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect, I have no complaints. I hope to be back soon!

    Great location, staff were professional, kind, and helpful. Room was clean and amenities were high quality. Pool, jacuzzi, and sauna were wonderful. Everything was perfect!

    Stayed in December 2024

  • Reviewed: 30 November 2024

    8.0
    Very good
    • Family with young children
    • Club Twin Room with Lounge Access
    • Stayed 3 nights
    • Submitted via mobile

    It is a little bit strange that they do not have anyone in the staff who could communicate in English. They used Google Translate when I checked in and I gave up trying to ask any questions.

    The sauna on the roof with a view of the city was awesome!

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Great place to stay in Naha that is centrally located.
    • Leisure trip
    • Couple
    • Club Twin Room High Floor with Lounge Access & Free Mini-Bar
    • Stayed 3 nights

    View from the room was average.

    Really nice, quiet hotel in Naha that is centrally located.

    Stayed in November 2024

  • Reviewed: 30 October 2024

    10
    Excellent choice if you love shopping and eating
    • Leisure trip
    • Couple
    • Corner King Room - 3-6 Floor with Lounge Access
    • Stayed 3 nights

    There is only 3 washing machine available which makes the waiting time is a bit long. The hotel should consider adding more machines to reduce the waiting time

    The location was superb as it is located at the famous Kokusai Street. Easy access to variety of cafe, restaurant and heaven for souvenirs shopping.

    Stayed in October 2024

  • Reviewed: 7 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Twin Room - 7-10 Floor with Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    Very swanky with a mid century modern look and feel. Pool was perfect and the outdoor spa was relaxing and clean. Loved that kids were not allowed after 2000.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Twin Room with Lounge Access
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is very clean and tidy,The room was spacious.

    Breakfast is all famous Okinawa food, delicious.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    Great location and amazing hotel staff
    • Leisure trip
    • Couple
    • Grand Twin Room - 7-10 Floor with Lounge Access
    • Stayed 4 nights

    The room was poorly used by the previous guest, walls were dirty but after informing staff they quickly took care of the issue.

    Very good location in Naha, especially if you do not have a car. Staff is exceptionally good, professional and polite. The guest lounge offering snacks and drinks for free is also nice. I did not feel towards the end and the hotel let us do a late check out at 5pm which allowed me to rest more.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    10
    From Hyakunagaran to Southwest Grand. The best combo.
    • Leisure trip
    • Couple
    • Corner King Room - 7-10 Floor with Lounge Access
    • Stayed 1 night

    No I am spoilt and searches for a hotel in Japan that offers Penthouse Suite.

    Disclaimer: Wife and I stayed at the Penthouse. She sleeps in the master, I slept at the second room after enjoying the city skyline, midnight private jacuzzi. Just do it.

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!