Reviews of Sotetsu Fresa Inn Yokohama Sakuragi-cho 3 stars
231-0005 Kanagawa, Yokohama, Naka-ku Honcho 5-49, Japan

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe hotel is right in front of the subway station and very convenient to go anywhere in Yokohama. The breakfast is also good and the room is a comfortable size for the hotel class it belongs to.
My room was facing the wall of the next building and there was no view at all.
Thank you for staying at our hotel and a review. We apologize that depending on the room type you reserve, you may not be able to enjoy the view. We look forward to welcoming you again.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe universal room was awesome for wheelchair user and just as described. I would have given a 10/10 but for no rubber bath mat, and because it's an accessible room, a couple of extra towels would be helpful.i also loved they were happy to store our luggage til the late check in time of 3pm.
Nothing really. Staff were helpful, room very clean, and for Japan, where things are a little more compact, it exceeded our expectations.
Thank you for staying at our hotel. We regret that we failed to consider your needs, such as by not providing a sufficient number of towels, but we are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe ambiance. Customer care was excellent
Failure to change my room from smoking to non smoking
Thank you for staying at our hotel. We deeply regret that we were unable to provide a non-smoking room due to limited availability. We look forward to welcoming you again.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location was great, and you can get a lot of stuff (tea, face mask, etc.) from the lobby for free.
The room was nothing else than the beds. Just a bit larger space would have added some value to it.
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI always love staying at Sotetsu Fresa Inn! Incredibly helpful staff, making checking-in and checking-out super easy. Staff spoke English and provided great service throughout my entire stay. The hotel was in a great location, close to the train station and nearby attractions. It was super convenient having an on-site laundromat. The room was clean, and the bed was super comfy. The luggage storage was convenient and allowed me to explore Yokohama without the hassle of dragging my bags around with me upon arrival. Would definitely stay here again!
Thank you for staying at our Sotetsu Fresa Inn hotels. We are very happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEverything is good !!
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe subway was close. There was a nearby convenient store. Across the street was a nice flower store. It was a quiet and clean room. I would stay again. Highly recommended to single or couples due to small size of the room. However, this is to be expected in Japan. Easy walk to the Brick WareHouse and SkyCabin and Tower. Nice location.
The room was a little small. However, everything else was great.
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location & friendly staff.
Breakfast was very average.
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation is great, neat and comfortable
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSurprisingly spacious room, lovely bathroom, all spotlessly clean and very conveniently located with train station literally metres away. Very comfortable bed with everything provided that you could need. Good range of amenities available at reception. Convenience store and restaurants within close walking distance. Convenient location for the international cruise terminal.
Some staff had very limited English but were very anxious to help. We managed with the aid of translation technology. Very limited storage/wardrobe space for suitcases or for unpacking into, which made living out of fold-open cases for 3 days a little challenging.
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat value and relatively close to most things in Yokohama
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLots of amenities, friendly staff, great location.
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewHad a very nice included breakfast. Rooms were small but bed was quite comfortable. English wasn't spoken by the staff to any extent, but we worked through needed ideas for understanding.
Liked most everything for what it was, a well located, budget friendly, smaller rooms hotel. It wasn't luxury, but nice.
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewSpacious
None
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewLocation is very convenient. Staffs are very helpful. This is our second time to stay at Sotetsu Fresa Inn Yokohama Sakuragi-cho.
No answer.
Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThey called a taxi for us and had the driver come up (the lobby is on the second floor) to pick us up.
Thank you for staying at our hotel. We are very happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe staff was extremely helpful! They were able to keep our luggage on-site before our check-in time, had several amenities at the lobby for pick up, and the Bellevue twin room was very spacious and clean. The subway stop is right outside the hotel and there's a convenience store and restaurants close to the area. Cup Noodles museum nearby.
Thank you for staying at our hotel. We are very happy to make your stay with us supportive. We look forward to welcoming you again.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGood, all you can eat breakfast.
Thank you for staying at our hotel. We are very happy to make your stay with us supportive. We look forward to welcoming you again.