8.5

Reviews of Sotetsu Fresa Inn Yokohama Sakuragi-cho 3 stars

231-0005 Kanagawa, Yokohama, Naka-ku Honcho 5-49, Japan

  • 7.0 Good
    Dylan

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Yoshiyuki

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The hotel is right in front of the subway station and very convenient to go anywhere in Yokohama. The breakfast is also good and the room is a comfortable size for the hotel class it belongs to.

    My room was facing the wall of the next building and there was no view at all.

    Property response:

    Thank you for staying at our hotel and a review. We apologize that depending on the room type you reserve, you may not be able to enjoy the view. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    29 August 2025
  • Karen

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The universal room was awesome for wheelchair user and just as described. I would have given a 10/10 but for no rubber bath mat, and because it's an accessible room, a couple of extra towels would be helpful.i also loved they were happy to store our luggage til the late check in time of 3pm.

    Nothing really. Staff were helpful, room very clean, and for Japan, where things are a little more compact, it exceeded our expectations.

    Property response:

    Thank you for staying at our hotel. We regret that we failed to consider your needs, such as by not providing a sufficient number of towels, but we are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    28 August 2025
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  • Fredrick

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The ambiance. Customer care was excellent

    Failure to change my room from smoking to non smoking

    Property response:

    Thank you for staying at our hotel. We deeply regret that we were unable to provide a non-smoking room due to limited availability. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    26 August 2025
  • Zoltán

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The location was great, and you can get a lot of stuff (tea, face mask, etc.) from the lobby for free.

    The room was nothing else than the beds. Just a bit larger space would have added some value to it.

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    26 August 2025
  • Amy

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    I always love staying at Sotetsu Fresa Inn! Incredibly helpful staff, making checking-in and checking-out super easy. Staff spoke English and provided great service throughout my entire stay. The hotel was in a great location, close to the train station and nearby attractions. It was super convenient having an on-site laundromat. The room was clean, and the bed was super comfy. The luggage storage was convenient and allowed me to explore Yokohama without the hassle of dragging my bags around with me upon arrival. Would definitely stay here again!

    Property response:

    Thank you for staying at our Sotetsu Fresa Inn hotels. We are very happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    25 August 2025
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  • 依凡

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Everything is good !!

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    24 August 2025
  • Richard

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Dawn

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    The subway was close. There was a nearby convenient store. Across the street was a nice flower store. It was a quiet and clean room. I would stay again. Highly recommended to single or couples due to small size of the room. However, this is to be expected in Japan. Easy walk to the Brick WareHouse and SkyCabin and Tower. Nice location.

    The room was a little small. However, everything else was great.

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    18 August 2025
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  • Colleen

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Great location & friendly staff.

    Breakfast was very average.

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    16 August 2025
  • Victoria

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Location is great, neat and comfortable

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    16 August 2025
  • Susan

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Surprisingly spacious room, lovely bathroom, all spotlessly clean and very conveniently located with train station literally metres away. Very comfortable bed with everything provided that you could need. Good range of amenities available at reception. Convenience store and restaurants within close walking distance. Convenient location for the international cruise terminal.

    Some staff had very limited English but were very anxious to help. We managed with the aid of translation technology. Very limited storage/wardrobe space for suitcases or for unpacking into, which made living out of fold-open cases for 3 days a little challenging.

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    16 August 2025
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  • Anonymous

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Great value and relatively close to most things in Yokohama

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    14 August 2025
  • Lievi

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • Ashley

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Lots of amenities, friendly staff, great location.

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    7 August 2025
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  • Earl

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Had a very nice included breakfast. Rooms were small but bed was quite comfortable. English wasn't spoken by the staff to any extent, but we worked through needed ideas for understanding.

    Liked most everything for what it was, a well located, budget friendly, smaller rooms hotel. It wasn't luxury, but nice.

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    5 August 2025
  • Kaori

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Spacious

    None

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    1 August 2025
  • 有恩

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 21 July 2025 · Stayed in June 2025

    Verified review

    Location is very convenient. Staffs are very helpful. This is our second time to stay at Sotetsu Fresa Inn Yokohama Sakuragi-cho.

    No answer.

    Property response:

    Thank you for staying at our hotel. We are happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    22 July 2025
  • Gerhard

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Hettieanna

    Reviewed: 16 July 2025 · Stayed in June 2025

    Verified review
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  • Andrea

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    They called a taxi for us and had the driver come up (the lobby is on the second floor) to pick us up.

    Property response:

    Thank you for staying at our hotel. We are very happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    14 July 2025
  • Kelly

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    The staff was extremely helpful! They were able to keep our luggage on-site before our check-in time, had several amenities at the lobby for pick up, and the Bellevue twin room was very spacious and clean. The subway stop is right outside the hotel and there's a convenience store and restaurants close to the area. Cup Noodles museum nearby.

    Property response:

    Thank you for staying at our hotel. We are very happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    10 July 2025
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  • Ryan

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Good, all you can eat breakfast.

    Property response:

    Thank you for staying at our hotel. We are very happy to make your stay with us supportive. We look forward to welcoming you again.

    Sotetsu Fresa Inn Yokohama Sakuragi-cho
    10 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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