Reviews of Sotetsu Fresa Inn Osaka Namba 3 stars
556-0011 Osaka Prefecture, Osaka, Nambanaka 1-6-5, Japan
#211 of 727 hotels in Osaka
Guests' ChoiceReview score
Based on 887 hotel reviews
8.5Score breakdown
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Cleanliness
8.7
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Comfort
8.8
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Location
9.6
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Facilities
8.6
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Staff
9.1
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Value for money
8.5
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Free WiFi
9.1
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Reviewed: 6 September 2025
James
Australia4 reviews8.0“Great place for one person per double room unless you’re traveling very light”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
The guest common area was functional but dated
Great location to Namba train station and Dotonbori shopping area. Clean with enough space to put your bag down and walk around without having to move everything and dance around.
Stayed in September 2025
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Reviewed: 3 September 2025
Quinn
Australia12 reviews2 helpful votes10“Highly recommended! Location was good! Staff were all amazing! Room was clean! ⭐️⭐️⭐️⭐️⭐️”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 8 nights
- • Submitted via mobile
Everything was good!
Very convenient location ⭐️⭐️⭐️⭐️⭐️
Stayed in August 2025
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Reviewed: 2 September 2025
Macleah
United States5 reviews8.0“The stay was ok but stressful to navigate in the room”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Rooms are to tiny
The property is nice and clean but the rooms are too small. We are traveling internationally . We have total 4 suit cases. 2 big and 2 small. There is literally no room to move around . I felt suffocated. Breakfast is ok but could do better selections.
Stayed in June 2025
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Reviewed: 1 September 2025
Yoav
Israel15 reviews1 helpful vote9.0“Super great stay”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Location and all the rest
Stayed in September 2025
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Reviewed: 1 September 2025
Arquimedes
United States3 reviews7.0“Good overall”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 6 nights
- • Submitted via mobile
Room to smalll
Location, metro, trains short walk
Stayed in August 2025
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Reviewed: 1 September 2025
Camille
Philippines12 reviews1 helpful vote9.0“Had a pleasant stay! We’ll be booking this again should we return to Osaka”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Room a little too small
Close to the train station and to major tourist sights, amenities provided were complete
Stayed in September 2025
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Reviewed: 1 September 2025
Steven
United Kingdom22 reviews8.0“Great location.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
Great location for access to Namba/Dotonbori, right next to an entrance to the train station and the bus stop to Itami airport.
Stayed in August 2025
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Reviewed: 27 August 2025
Piti
Thailand6 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
Nice and clean , Great location next to train station and shopping area
Stayed in August 2025
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Reviewed: 22 August 2025
Sin
Australia3 reviews9.0“Good location and friendly staff.”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 5 nights
Some staff needs to improve their English communication skill.
Worth with the price
Stayed in July 2025
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Reviewed: 17 August 2025
Annick
United Kingdom4 reviews10“Clean and comfortable in great location”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Excellent location, very clean, helpful and kind staff. The amenities are wonderful as they have a wide selection of toiletries for you to collect as you wish. The room size is completely fine for short stays and I think standard for central city. It feels very modern with many outlets and USB sockets, and light switches for all areas in the headboard. The bedding and pillows are also some of the more comfortable that I've had in Japan.
Stayed in August 2025
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Reviewed: 15 August 2025
Georgina
Australia2 reviews9.0“I would definitely stay in this hotel again when I visit Osaka, highly recommended!”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
Breakfast could be a little bit better and have more variety, but staff were excellent too.
I stayed here for 5 days in mid July 2025 for a concert at Kyocera Stadium. Location was excellent, just across Namba train/shopping, walking distance to Dotonbori and all the other markets around. Amenities, toiletries available were excellent, staff were all courteous and very helpful. Chen from the night shift was super helpful during my stay, he assisted and answered all my questions including helpful safety tips when in Tokyo. Thank you so much Chen! you're superb!
Stayed in July 2025
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Reviewed: 11 August 2025
Tsung-lin
Taiwan15 reviews1 helpful vote10“Very nice location”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Room space
Location
Stayed in August 2025
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Reviewed: 10 August 2025
Hwa
Malaysia2 reviews8.0“Awesome location and connectivity in Osaka”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The room is really tiny
Superb location and very accessible to Namba.
Stayed in July 2025
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Reviewed: 9 August 2025
Nenen
Philippines6 reviews9.0Superb- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 6 nights
- • Submitted via mobile
I like the location, it’s in the center
Stayed in August 2025
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Reviewed: 6 August 2025
David
Canada28 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
Can't think of anything.
Location is right at the end of the metro line from the airport. Lots of small things that were great touches like the reading light right in the headboard. Also a clock in the headboard. A shelf on top of the headboard to put your book or snacks on. Computerized check-in and check-out but staff there to help as well.
Stayed in August 2025
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Reviewed: 4 August 2025
Yishi
United States2 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Tiny tiny room, layout not very usable, couldn’t open suitcase
Good location
Stayed in July 2025
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Reviewed: 2 August 2025
Akane
United States6 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
It was only a one night stay.
Quiet, located near shops, restaurants, and the train. The staff was very accommodating. Please don't change anything 🙂
Stayed in July 2025
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Reviewed: 27 July 2025
Cuong
Switzerland8 reviews3 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
The reception will help you with the luggage delivery. However, you still have to move the luggage to the FamilyMart yourself. Instead of FamilyMart, just go to Yamato Transport directly, it is just 3min away from the Hotel.
The location of the Hotel is excellent: Just in front of exit 5 of Namba Station. A few minutes away from Ebisubashi and Dottonbori. Everything is very closeby. Namba Station has a direct line to the KIX Airport (Nankai Line). In front of the Hotel is FamilyMart, which is very handy. The reception is friendly and helpful. You can store your luggage or get them to help you sending your luggage to other hotels. I stayed at the Hotel 3x times in the past 2 months: always a great experience. On my last stay I got a free upgrade to a Deluxe room. The standard room is kinda small (like every other Nihon Hotel) and you can barely open a luggage. However, the Deluxe room has plenty of space. All my rooms had a window which you could open for some fresh air.
Stayed in July 2025
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Reviewed: 26 July 2025
Lorelei
Philippines13 reviews10“Great hotel and greatlocation”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 6 nights
- • Submitted via mobile
None
The location was great. The hotel is just across the Nankai Namba Station. Very accessible to taxis and the Metro. Staff very pleasant and accommodating and room was cleaned every day. Walking distance to Dotonbori and practically all the shopping areas. Family Mart is just beside the hotel.
Stayed in July 2025
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Reviewed: 24 July 2025
Joe
Japan40 reviews9 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Easy/smooth check-in and checkout Location Staff friendliness
Stayed in July 2025
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Reviewed: 20 July 2025
Kristie
Philippines2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Connecting Rooms
- • Stayed 3 nights
- • Submitted via mobile
small rooms
Walking distance to station
Stayed in May 2025
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Reviewed: 20 July 2025
Kristie
Philippines2 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
food options
near station
Stayed in May 2025
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Reviewed: 18 July 2025
Richard
United States12 reviews5 helpful votes9.0“Very nice and clean hotel, good location”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
Adequate but not enough tables for patrons to sit together.
Stayed in May 2025
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Reviewed: 18 July 2025
Cuong
Switzerland8 reviews3 helpful votes10“Great location and friendly staff”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The only negative point is that you can't turn the AC fan to level 1. The lowest is level 2 and it is too cold for sleeping.
Great location! In front of exit 5 of Namba station, FamilyMart at the entrance of the hotel and only 5min walk to EbisuBashi. Reception is attentive and friendly. The recognized me as it was my second time at their Hotel within 1 month. Standard room is a bit small, but okay. You can open the window. So far my first and favourite Hotel in Osaka.
Stayed in July 2025
